EDAPT was the best thing that ever happened to me. Your staff, Sarah, Aubrey, Alizandra, helped me were very patient and supportive. They were both knowledgeable about student loans and understood tec... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
This company has helped me defer my student loan due to my unemployment. Still job searching glad that Edapt has my back. I’m glad b/c before Edapt wasn’t aware of anything related to my student lo... See more
Company replied
I think you have borrowed an angel, Mrs. Lindsey. She has a proclivity for challenging work, not only is Mrs. Lindsey a professional, a prerequisite for being a darned good person but a kind sentient... See more
Company replied
The fact that someone is keeping up with the needed paperwork. It would be better if the person you deal with spoke in American English without the heavy accent. I have a hard time understanding wha... See more
Company replied
Company details
Written by the company
We help our clients navigate the complicated process of document preparation for the federal student loan repayment plans. We take great pride in our knowledge of the business and strive to deliver nothing but excellent customer service. Our over 900 five star reviews gives us the confidence to say we're the best at what we do. We look forward to working with you!
Contact info
5000 Birch St suite #3000, 92660, Newport Beach, United States
- (800) 438-2869
- support@edaptusa.com
- edaptusa.com
I at first liked working with this…
I at first liked working with this company. I have struggled at the end with them. I feel they are doing what they need to do , but for me our business is done!!!
23 January 2025
Unprompted review
Reply from EDAPT USA
Hello Patricia,
Thank you for taking the time leave your review. We appreciate your feedback. We would love to discuss the area you felt you struggled in. A team member reached out yesterday to discuss your file. Please give us a call as customer service is our main priority and let us know how we can earn 4 or 5 stars in the future.
Warm Regards,
Edapt USA
(657)201-5209
support@edaptusa.com
Reply from EDAPT USA
Hello Katrina!
Thank you for taking the time to leave your five star review. At Edapt we really strive to deliver the best possible customer service to make every experience count! Please let us know If you ever have any questions.
Sincerely,
Edapt USA
(657)201-5209
support@edaptusa.com
Reply from EDAPT USA
Hello Jamie!
Thank you for taking the time to leave your five star review. At Edapt we really strive to deliver the best possible customer service to make every experience count! Please let us know If you ever have any questions.
Sincerely,
Edapt USA
(657)201-5209
support@edaptusa.com
A pretty simple process to consolidate…
A pretty simple process to consolidate my loans and recertify each year based on my income. Happy to have been able to save and pay off my total balance this week.
18 December 2024
Unprompted review
Reply from EDAPT USA
Hello Erin,
Thank you for taking the time to leave your wonderful review. At Edapt we really strive to deliver the best possible customer service to make every experience count! Thank you for giving us the opportunity to help you and entrusting us to guide you on this path to financial freedom. Please let us know If you ever have any questions and don't hesitate in reaching out!
Sincerely,
Edapt USA
(657)201-5209
support@edaptusa.com
My experience with edapt is great and one of kind it works like magic. …
My experience with edapt is great because, they can deliver the right way on your behalf with all your necessary supporting documents. They consistently monitored your account records to make sure everything is reported accurately to the department of education. They are the best.
26 November 2024
Unprompted review
Reply from EDAPT USA
Hello Godfrey,
Thank you for taking the time to leave your wonderful review. At Edapt we really strive to deliver the best possible customer service to make every experience count! Thank you for giving us the opportunity to help you and entrusting us to guide you on this path to financial freedom. Please let us know If you ever have any questions and don't hesitate in reaching out!
Sincerely,
Edapt USA
(657)201-5209
support@edaptusa.com
Thanks for your service!
Thanks for your service it has been great. This helped me get my loans forgiven.
5 November 2024
Unprompted review
Reply from EDAPT USA
Hello Latonya,
Thank you for taking the time to leave your review. Our customer service is our top priority so I'm glad to hear that you've had a great experience with Edapt. Please let us know how we can earn 5 stars in the future.
Sincerely,
Edapt USA
(657)201-5209
support@edaptusa.com
Top notch proessionals who know the…
Top notch proessionals who know the federal student loan network and provide relavent usable advice to their customers. Friendsly and courteous. Alwa a pleasure to work with them.
16 October 2024
Unprompted review
Reply from EDAPT USA
Hello Debra,
Thank you for taking the time to leave your wonderful review. At Edapt we really strive to deliver the best possible customer service. Thank you for giving us the opportunity to guide you on this path to financial freedom. Please let us know If you ever have any questions!
Sincerely,
Edapt USA
(657)201-5209
support@edaptusa.com
EDAPT offered a plan for repayment that…ed
EDAPT offered a plan for repayment that I could afford and my debt is now being settled. Thank you EDAPT for all your assistance that has produced a successful completion reported by MOHELA’S Agents in August 2024!
17 October 2024
Unprompted review
Reply from EDAPT USA
Hello Sharon,
Thank you for taking the time to leave your wonderful review. At Edapt we really strive to deliver the best possible customer service. Thank you for giving us the opportunity to guide you on this path to financial freedom. Please let us know If you ever have any questions!
Sincerely,
Edapt USA
(657)201-5209
support@edaptusa.com
Quick service
Quick service, willing to guide though problems. Help me find and reset passwords.
20 September 2024
Unprompted review
Reply from EDAPT USA
Hello Cedric,
Thank you for taking the time to leave your wonderful review. At Edapt we really strive to deliver the best possible customer service to make every experience count! Thank you for giving us the opportunity to help you on this path to financial freedom. Please let us know If you ever have any questions.
Sincerely,
Edapt USA
(657)201-5209
support@edaptusa.com
My representative was always helpful…
My representative was always helpful and kept me ip to date of all regulations and notices that affected my loan .
1 August 2024
Unprompted review
Reply from EDAPT USA
Hello Ms. Lofton,
Thank you for taking the time to leave your wonderful review. At Edapt we really strive to deliver the best possible customer service to make every experience count! Thank you for giving us the opportunity to help you on this path to financial freedom. Please let us know If you ever have any questions.
Sincerely,
Edapt USA
(657)201-5209
support@edaptusa.com
very helpful people running the…
very helpful people running the show.thank you all
4 October 2024
Unprompted review
Reply from EDAPT USA
Hello!
Thank you for taking the time to leave your five star review. At Edapt we really strive to deliver the best possible customer service to make every experience count! Please let us know If you ever have any questions.
Sincerely,
Edapt USA
(657)201-5209
support@edaptusa.com
My Loan Debt Forgiven by EDAPT USA
This company is doing a lot of great things for people like me. EDAPT USA was able to forgive my substantial student loan debt that I had accumulated for years. I never thought I would be able to pay back this loan in my lifetime. Thanks again and I would definitely recommend this company to anyone that has student loan debt.
Michael P. Mae
9 September 2024
Unprompted review
Reply from EDAPT USA
Hello Michael,
Thank you for taking the time to leave your wonderful review. At Edapt we really strive to deliver the best possible customer service to make every experience count! Thank you for giving us the opportunity to help you and entrusting us to guide you on this path to financial freedom. Please let us know If you ever have any questions and don't hesitate in reaching out!
Sincerely,
Edapt USA
(657)201-5209
support@edaptusa.com
Very helpful and knowledgeable
Very helpful and knowledgeable. Very friendly
5 September 2024
Unprompted review
Reply from EDAPT USA
Hello Mary!
Thank you for taking the time to leave your five star review. At Edapt we really strive to deliver the best possible customer service to make every experience count! Please let us know If you ever have any questions.
Sincerely,
Edapt USA
(657)201-5209
support@edaptusa.com
Reply from EDAPT USA
Hello Amos!
Thank you for taking the time to leave your wonderful review. At Edapt we really strive to deliver the best possible customer service Thank you for giving us the opportunity to help you accomplish the ultimate goal of becoming debt free! Please let us know If you ever have any questions.
Sincerely,
Edapt USA
(657)201-5209
support@edaptusa.com
The service, I received from you haven been great. I am enjoying it.
Thank you for all your support. Your assistance is very valuable to me. Your correspondence gave me rest of mind and provide current update of the loan. I enjoy the customer service is great.
24 August 2024
Reply from EDAPT USA
Hello Adekunle!
Thank you for taking the time to leave your detailed and wonderful review. We appreciate you doing so. At Edapt we really strive to deliver the best possible customer service to each of our clients. Thank you for giving us the opportunity to help you! Please let us know If you ever have questions and don't hesitate to reach out!
Sincerely,
Edapt USA
(657)201-5209
support@edaptusa.com
Great Experience
These folks worked with me every step of the way. I am impressed with the service I received.
20 August 2024
Unprompted review
Reply from EDAPT USA
Hello Matthew,
Thank you for taking the time to leave your wonderful review. At Edapt we really strive to deliver the best possible customer service to make every experience count! Thank you for giving us the opportunity to help you on this path to financial freedom. Please let us know If you ever have any questions.
Sincerely,
Edapt USA
(657)201-5209
support@edaptusa.com
Company is really great to work with…
Company is really great to work with and they find solutions right away
19 August 2024
Unprompted review
Reply from EDAPT USA
Hello Zenia,
Thank you for taking the time to leave your wonderful review. At Edapt we really strive to deliver the best possible customer service to make every experience count! Thank you for giving us the opportunity to help you on this path to financial freedom. Please let us know If you ever have any questions.
Sincerely,
Edapt USA
(657)201-5209
support@edaptusa.com
Review
I liked your service up until I was told I shouldn’t had to pay for it! Other than that the service was ok. I felt like I had to do a lot of the finding out information by my self. I had head to tell you guys my loan was forgiven other wise you would have kept charging me!
13 August 2024
Unprompted review
Reply from EDAPT USA
Hello Jill,
Thank you for your honest feedback. We appreciate the input as it allows us to improve our customer service experience. Thank you for entrusting us on your path to financial freedom and giving us the opportunity. Please feel free to give us a call if you ever have any questions.
Sincerely,
Edapt USA
(657)201-5209
support@edaptusa.com
Very helpful and took time to explain…
Very helpful and took time to explain the process.
8 August 2024
Reply from EDAPT USA
Hello Emery!
Thank you for taking the time to leave your five star review. At Edapt we really strive to deliver the best possible customer service to make every experience count! Please let us know If you ever have any questions.
Sincerely,
Edapt USA
(657)201-5209
support@edaptusa.com
EDAPT helped me get forgiveness
EDAPT helped me maneuver through the many student loan changes in laws throughout the years and did all the paperwork to get me qualified for public service loan forgiveness. It was worth it in the end as I finally was forgiven nearly 30K in debt.
1 August 2024
Unprompted review
Reply from EDAPT USA
Hello Lisa,
Thank you for taking the time to leave your wonderful review. At Edapt we really strive to deliver the best possible customer service to make every experience count! Thank you for giving us the opportunity to help you and entrusting us to guide you on this path to financial freedom. Please let us know If you ever have any questions and don't hesitate in reaching out!
Sincerely,
Edapt USA
(657)201-5209
support@edaptusa.com
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