Eddie Wright Car Supermarket Reviews 2,235

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 277 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the helpfulness and professionalism of the staff, making the car buying process simple and stress-free. People appreciate the excellent service, noting the ease of the overall experience and the detailed explanations provided without being pushy. However, some people were dissatisfied with the product, reporting issues such as faulty cars on the day of purchase, vehicles with significant safety concerns, or undisclosed problems like unserviced cars and missing keys. A few other people also felt that customer service was poor when issues arose, mentioning a lack of support, unreturned calls, and a dismissive attitude.

What people talk about most

Staff

Customers had positive experiences with staff. Many reviewers praised staff members for being patient,... See more

Service

People report positive experiences with service. Many customers praise the professionalism and friendliness... See more

Product

Reviewers highlight ambiguous aspects of product. Many customers express satisfaction with their new cars,... See more

User experience

Consumers find the user experience to be positive. Many reviewers highlight the ease and simplicity of the... See more

Customer service

Clients share ambiguous opinions on customer service. Many customers praise individual staff members for... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Mark made buying a car a very simple and easy experience. He explained all the processes in detail but without going overboard. He was very knowledgeable abd any questions we had were answered in fu... See more

Rated 5 out of 5 stars

We came to Eddie Wright Car Supermarket showroom in Scunthorpe last Thursday and we were dealt with by Brandon Bellingham. Brandon was an extremely nice, helpful guy. He soon found us just that ca... See more

Rated 5 out of 5 stars

We needed to buy an automatic as a first car and went to look at Eddie Wright. They have so mamy cars we asked the questikn and a sales man, Dave Burdett we extremely helpful, we settled on two cars,... See more

Rated 5 out of 5 stars

Great experience from start to finish, walked in and was greeted by Lewis who showed us around the cars and then took his time to discuss the best options for us. Walked out with a deal done and then... See more


Company details

  1. Used car dealer

Written by the company

Car Supermarket


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Lewis

The car sales man Lewis, made the experience very smooth, did exactly what I asked for. Explained everything very well. Very welcoming, knows how to match his audience, very good banta made the experience so much better!

23 March 2026
Unprompted review
Rated 5 out of 5 stars

Would recommend

First time buying here. Really please with purchase and PX. Lewis was really knowledgeable and helped at every step of the way. Would recommend 100% Thankyou

22 March 2026
Unprompted review
Rated 5 out of 5 stars

Very helpful

Very helpful, excellent service, a very smooth experience and lovely car! Would definitely recommend Dave Burdett.

21 March 2026
Unprompted review
Rated 5 out of 5 stars

Mark Smith was very welcoming and very…

Mark Smith was very welcoming and very professional and a really nice guy. We think he is a great ambassador for the company. The car is brilliant, presented in pristine condition and we are over the moon with the car and the company. The down side was we had a 200 mile journey home that's how good they are.

16 March 2026
Unprompted review
Rated 5 out of 5 stars

Exceptional service from start to finish.

Exceptional service! Lewis was amazing! He made us feel at ease, no pressure and answered any questions we had.
Would definately recommend this dealership so welcoming and helpful.
Thank you!

16 March 2026
Unprompted review
Rated 5 out of 5 stars

10/10 would recommend

Bought a car here, which ive collected today Mark Smith went above and beyond to make the deal happen. The new car looks great has being fully valeted and serviced including brake disks and pads which is a fantastic added touch. They gave a fair and reasonable price for my part exchange and helped with all aspects of the swap. 10/10 would recommend extremely happy with all aspects of the service.

14 March 2026
Unprompted review
Rated 5 out of 5 stars

Great service from David Burdett at Eddie Wrights

I was dealing with David Burdett and he just made the whole process from start to finish really easy. Nothing was a hassle. Everything was clearly explained and he was really friendly. The car I bought was well priced and was exactly as described on the website when I collected it. I honestly can’t fault the service I received.

13 March 2026
Unprompted review
Rated 5 out of 5 stars

Quick and smooth purchase

Purchased a car recently which was a quick and smooth process from finding a car i liked online to test driving it the next day. Lewis Bye was a lovely salesman throughout the whole process. Highly recommend.

10 March 2026
Unprompted review
Rated 5 out of 5 stars

Friendly efficient service …

Lewis Bye looked after us in a friendly and efficient way. He was not pushy but answered all our questions very patiently. He approached the sale in a customer focused manner and gave us all the information we needed. We would highly recommend Eddie Wright.

10 March 2026
Unprompted review
Rated 5 out of 5 stars

Dave Burdett helped us to buy our first…

Dave Burdett helped us to buy our first car! He was so knowledgeable about the car and helped us every step of the way. He was really kind and so easy to talk to. If we ever need a new car again, we are coming straight back to Dave!

7 March 2026
Unprompted review

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