Eddie Wright Car Supermarket Reviews 2,237

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 277 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the helpfulness and professionalism of the staff, making the car buying process simple and stress-free. People appreciate the excellent service, noting the ease of the overall experience and the detailed explanations provided without being pushy. However, some people were dissatisfied with the product, reporting issues such as faulty cars on the day of purchase, vehicles with significant safety concerns, or undisclosed problems like unserviced cars and missing keys. A few other people also felt that customer service was poor when issues arose, mentioning a lack of support, unreturned calls, and a dismissive attitude.

What people talk about most

Staff

Customers had positive experiences with staff. Many reviewers praised staff members for being patient,... See more

Service

People report positive experiences with service. Many customers praise the professionalism and friendliness... See more

Product

Reviewers highlight ambiguous aspects of product. Many customers express satisfaction with their new cars,... See more

User experience

Consumers find the user experience to be positive. Many reviewers highlight the ease and simplicity of the... See more

Customer service

Clients share ambiguous opinions on customer service. Many customers praise individual staff members for... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Mark made buying a car a very simple and easy experience. He explained all the processes in detail but without going overboard. He was very knowledgeable abd any questions we had were answered in fu... See more

Rated 5 out of 5 stars

We came to Eddie Wright Car Supermarket showroom in Scunthorpe last Thursday and we were dealt with by Brandon Bellingham. Brandon was an extremely nice, helpful guy. He soon found us just that ca... See more

Rated 5 out of 5 stars

We needed to buy an automatic as a first car and went to look at Eddie Wright. They have so mamy cars we asked the questikn and a sales man, Dave Burdett we extremely helpful, we settled on two cars,... See more

Rated 5 out of 5 stars

Great experience from start to finish, walked in and was greeted by Lewis who showed us around the cars and then took his time to discuss the best options for us. Walked out with a deal done and then... See more


Company details

  1. Used car dealer

Written by the company

Car Supermarket


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Dave Burdett helped us to buy our first…

Dave Burdett helped us to buy our first car! He was so knowledgeable about the car and helped us every step of the way. He was really kind and so easy to talk to. If we ever need a new car again, we are coming straight back to Dave!

7 March 2026
Unprompted review
Rated 5 out of 5 stars

Dynamic Duo - Gary & Liam

We visited Eddie wrights and had the absolute pleasure of having Gary support us. Gary put us at ease from the very beginning, his sheer professionalism and knowledge helped us decide on our beautiful car! Unlike sales people we have dealt with in the past, there was no pushiness or spiels. We were given honest advice and was encouraged to find the vehicle best for us and our family…. And we found it! Nothing was too much effort for Gary - if you are visiting here track him down!
Also a massive shout out to Liam in the finance department .. nothing was too much trouble!
Thanks for everything guys!!! Mike & Mel.

14 February 2026
Unprompted review
Rated 5 out of 5 stars

Dave Burdett.

Dave Burdett.. thank you for my 3rd purchase from you and 4th from Eddie Wrights. Your knowledge on everything on the cars to the warranty is excellent and it's a pleasure to purchase from you again. The warranty is peace of mind and previously needed when 10 months down the line I had to have the turbo and then new engine. This was all done without any hassle or complications. This is why I would recommend buying from you and Eddie Wrights and taking out warranty for extra peace of mind. I will always deal with Dave Burdett as a returning very happy customer.

27 February 2026
Unprompted review
Rated 5 out of 5 stars

Brought used car from here

Brought new car from here everything went well when mark smith gave us a look round the car we had in mind and tested drive and been given all information that I wouldn’t thought off everything went smoothly from purchase day and handover day I would come here again for other car in future

13 February 2026
Unprompted review
Rated 5 out of 5 stars

Really positive experience

Really positive experience. Lewis was so knowledgeable and helpful with our purchase. Would highly recommend buying a car from here, we would absolutely buy from here again

22 February 2026
Unprompted review
Rated 5 out of 5 stars

Lovely experience from start to finish

Lovely experience from start to finish. Part exchanged our old carfor a newer more suitable car. Mark was professional, attentive and informative from the initial introduction until we drove off the forecourt. Would recommend this car dealership to anyone.

22 February 2026
Unprompted review
Rated 1 out of 5 stars

Ive brought two cars off Eddie Wrights

Ive brought two cars off Eddie Wrights, I was an happy customer, Then I put a deposit on a third vehical but the attitude has changed over the last couple of years, Everything seem to be too much troube, so I cancelled the vehical and they have since refuse to refund my deposit, If this is how they treat previous customer please be advised do not put a depost on a car unless your 100% sure,

19 February 2026
Unprompted review
Rated 5 out of 5 stars

We were dealt with by Dave Burnett very…

We were dealt with by Dave Burnett very professionally he understood our requirements & ensured were offered the cars we wanted, the sale process was very smooth & efficient. This is the. Second car we have bought through Eddie Wrights - highly recommend

17 February 2026
Unprompted review

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