Eddie Wright Car Supermarket Reviews 2,238

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 277 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the helpfulness and professionalism of the staff, making the car buying process simple and stress-free. People appreciate the excellent service, noting the ease of the overall experience and the detailed explanations provided without being pushy. However, some people were dissatisfied with the product, reporting issues such as faulty cars on the day of purchase, vehicles with significant safety concerns, or undisclosed problems like unserviced cars and missing keys. A few other people also felt that customer service was poor when issues arose, mentioning a lack of support, unreturned calls, and a dismissive attitude.

What people talk about most

Staff

Customers had positive experiences with staff. Many reviewers praised staff members for being patient,... See more

Service

People report positive experiences with service. Many customers praise the professionalism and friendliness... See more

Product

Reviewers highlight ambiguous aspects of product. Many customers express satisfaction with their new cars,... See more

User experience

Consumers find the user experience to be positive. Many reviewers highlight the ease and simplicity of the... See more

Customer service

Clients share ambiguous opinions on customer service. Many customers praise individual staff members for... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Mark made buying a car a very simple and easy experience. He explained all the processes in detail but without going overboard. He was very knowledgeable abd any questions we had were answered in fu... See more

Rated 5 out of 5 stars

We came to Eddie Wright Car Supermarket showroom in Scunthorpe last Thursday and we were dealt with by Brandon Bellingham. Brandon was an extremely nice, helpful guy. He soon found us just that ca... See more

Rated 5 out of 5 stars

We needed to buy an automatic as a first car and went to look at Eddie Wright. They have so mamy cars we asked the questikn and a sales man, Dave Burdett we extremely helpful, we settled on two cars,... See more

Rated 5 out of 5 stars

Great experience from start to finish, walked in and was greeted by Lewis who showed us around the cars and then took his time to discuss the best options for us. Walked out with a deal done and then... See more


Company details

  1. Used car dealer

Written by the company

Car Supermarket


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

No hassle car buying experience

We were able to freely look around all cars without any hassle. We went away to think and came back later on.
We had picked the car we wanted and Alex looked after us.
He was absolutely brilliant no hassle at all. Part exchange for our car to a price we were happy with too.
We set a date and time to pick the car up Alex was there to oversee our pick up, again no hassle and car was in pristine condition.
We are extremely happy with the whole experience
Can highly recommend coming here.

4 January 2026
Unprompted review
Rated 5 out of 5 stars

I have purchased a few cars from Eddie…

I have purchased a few cars from Eddie Wright and their prices are fair and their sales executives are very polite. I have just bought another car, and at no point was I pressured or pushed into the sale unlike some other dealers I have dealt with in the past. Finance all went through great and my sales executive Mark Smith was a pleasure to deal with. I will definitely be back when it is time to purchase my next car. I highly recommend this dealership!

10 January 2026
Unprompted review
Rated 5 out of 5 stars

I had an amazing experience with Mark…

I had an amazing experience with Mark whe purchasing my new car. Everything was so easy and Mark was so helpful guiding me through the entire process ensuring to be extremely thorough. Thank you so much to Mark and the Eddie Wright team for being so helpful!

9 January 2026
Unprompted review
Rated 5 out of 5 stars

Purchased an Audi Q2 from Tom

Purchased an Audi Q2 from Tom. I am so happy with the customer service. Super respectful, friendly and patient when it come to me making our decision. Helped break down all the information for me in the simplest way possible even when it came to the part exchange as well. I will definitely recommend.

31 December 2025
Unprompted review
Rated 5 out of 5 stars

Dave Burdett was great to deal with

Dave Burdett was great to deal with.
Dave made buying/selling a car very easy.
Would recommend using Eddie Wrights to buy/sell. Hassle free no pushy sales gimicks, felt very relaxed and looked after.
Thank you Dave great service.

30 December 2025
Unprompted review
Rated 4 out of 5 stars

New car

Seen a car on line called same day to arrange a viewing and a test drive. Very helpful and clear from moment going in to purchasing the car. Would highly recommend to anyone.

29 December 2025
Unprompted review

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