I purchased the Flextilt Pro and Flextilt Prime for use with my macro photography. I am impressed with both. With macro photography (of mosses and other things small), you are always challenged wit... See more
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Company details
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At edelkrone, we take great pride in our reputation as one of the leading manufacturers of content creation solutions based in Ankara, Turkiye. Since our inception in 2008, we have been dedicated to introducing innovative and unique products that make capturing stunning visuals with a camera easier and more efficient. From camera slides and stands to cutting-edge camera motion control systems, we have something for every type of filmmaker and photographer. Our mission is to design and create products that not only enhance the user experience, but are also aesthetically pleasing and user-friendly. We understand the importance of having a user-centered design approach and are constantly working to improve our products to meet the ever-evolving needs of our customers. As the world of video content production continues to evolve at a rapid pace, we at edelkrone remain at the forefront of innovation. Our understanding of the art of storytelling and the changing landscape of video production allows us to stand by our customers, providing them with the tools they need to remain competitive and continue to create captivating and impactful content.
Contact info
Çayyolu Mah. S. Saltoglu Bul. Beysupark AVM. No:209/12 , 06800, Ankara, Turkey
- support@edelkrone.com
- edelkrone.com
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Replied to 76% of negative reviews
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Exceptional customer service
Had some problems with my gear, got fast and precise help via e-mail. When all ideas ran out, the troublesome parts from my setup were replaced with new ones. Even though the warranty had already expired..
nur zu empfehlen / highly recommended
Meine Bestellung ist ohne jegliche Probleme angekommen. Die Produktqualität ist hochwertig und sehr gut. Die gesamte Geschäftsabwicklung verlief äußerst professionell. Sehr gerne wieder.
My order arrived without any problems. The product quality is high and excellent. The entire transaction was handled extremely professionally. I would be very happy to order again.
This is a solid pick
The product is solid, looks great, arrived in a timely manner! I've tried about three different types of camera mounts and this is the best so far! Given my usage, I would ask that they make a second version with longer arms. I'd definitely buy again.
edelkrone delivers unique quality
edelkrone delivers unique quality. The guys from support are extremely friendly, committed and competent - thanks to Tolga!
Good product, AAA+ experience
Good product, comes quickly in the mail. Experience is AAA+
Great Customer Service
The process of ordering was great. Shipping took a little longer than expected, but that was partly due to the US Govt shut down. I love the Packshot Edge, I had some minor problems, but customer service was great.
Mis description
I bought a wiring hub with hope that I can config my camera with the slide one and head one as a slave to do time lapse. After chatting with ơn line tech support and reading description i ordered it with assurance the device cần be working as description. When I received the devices w no manual i contact tech support
Again to confirm where is input/ output and the supporting function such as master /
Slave configuration. Số they confirm w me it will not work. Over advertising + no manual
Instruction make me really losing trust ơn Ederkrone product.

Reply from edelkrone
product was shaky.
product was shaky.
not really professional quality.
would not mount my Hasselblad or Nikon on the so called tripod.
not worth the money.

Reply from edelkrone
So far i like everything about the…
So far i like everything about the slider, the headplus and the vertical module, expect for the connectivity on Android. I had to use ios (🤢) to update the modules and to connect the headplus to the slider, and i have to take an ipad (🤢🤢🤢) to shoots, instead of using my phone

Reply from edelkrone
Innovative gear that truly elevates my work 🎥✨
I’ve been using Edelkrone gear for just a few months, but it’s already become one of my favorite parts of my workflow. The design is super clever, the build quality feels premium, and everything works smoothly together.
The motion control system makes my product shots and creative videos look so much more dynamic, yet it’s compact and easy to set up — perfect for a small studio setup.
Customer support has also been very responsive and friendly, which I really appreciate.
A great experience so far — definitely 5 stars from me! ⭐⭐⭐⭐⭐
The product is great, but...
The quality of the product was very satisfactory, but the product had a strong cigarette smell which was very unpleasant for me as I don't smoke.
Like Edelkrone!
Product is good, service is excellent. You would always get help whenever you need.

Reply from edelkrone
I ordered the Edelkrone JibONE v3 and…
I ordered the Edelkrone JibONE v3 and G-Bone v3. The delivery was very fast, and everything arrived in perfect condition. The customer service team is extremely friendly and helpful — they always provide quick and professional support for any questions. Unfortunately, I haven’t had enough time yet to fully explore all the functions, so I can’t give detailed feedback on the performance. However, my first impression is entirely positive — both the product and the service are excellent.
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