Eden Conveyancing Reviews 451

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 156 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and caring approach, making the process enjoyable and stress-free. The service provided is frequently described as excellent, with many highlighting the efficiency and proactive communication, especially when dealing with critical situations. Reviewers appreciate the quick response times, often within minutes or hours, and the user-friendly online portal that allows for easy tracking of progress and documents. However, some customers reported dissatisfaction with specific solicitors, citing a lack of advice, poor oversight of the process, and unpunctual or unprofessional conduct. A few also experienced delays and difficulties in communication, with some feeling abandoned or not adequately supported, particularly when facing tight deadlines or internal issues.

What people talk about most

Staff

Consumers report positive experiences with staff, highlighting their responsiveness, professionalism, and... See more

Service

Reviewers highlight positive aspects of service, often praising the efficiency, transparency, and helpfulness... See more

Response time

Customers consistently note positive experiences with response time, with many reviewers praising the quick... See more

Website

Reviewers mention positive feedback about the website, with many finding the online portal to be very easy to... See more

User experience

People report positive experiences with user experience, particularly praising the ease of use and clarity of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

What a journey and our solicitor Beti Wyn made it so much more enjoyable. As two first time buyers in our 50s not having a clue where to begin she was incredibly efficient,and informative but most of... See more

Company replied

Rated 5 out of 5 stars

As a first time buyer, I could not have hoped for a better firm than Eden. A special thanks in particular to Nicola Bates. She has been super responsive, utterly professional and never without a sen... See more

Company replied

Rated 5 out of 5 stars

Nicola was absolutely fantastic throughout our house purchase, and we’re so grateful for everything she did to get us over the line. From start to finish, she was incredibly proactive and persist... See more

Company replied

Rated 5 out of 5 stars

I have used Eden three times, Kiran Ali Farooq has been my named contact each time. I cannot recommend Kiran and Eden enough. To start everything is on a portal, it is so easy! no paper work e... See more

Company replied


Company details

  1. #27 of 64 best companies in Conveyancer
  2. #31 of 57 best companies in Lawyer
  3. #75 of 155 best companies in Legal Services
  4. #23 of 41 best companies in Property lawyer

About Eden Conveyancing

Written by the company

coffee mug and plant illustration

At Eden, we believe buying or selling a home should be a smooth, enjoyable experience where home movers are looked after and guided through every step. And so, we've created a new type of conveyancing service that takes the stress out of buying or selling your home.

Get an instant conveyancing quote:

Buying a property Selling a property Buying and selling

We’re regulated by the CLC, offering a team of experienced and friendly lawyers to guide you through the process. We’ll be with you every step of the way to answer your questions and help you understand what's happening.

MyEden

We make it easy for you to view information, action tasks and check in on progress at any time of the day, wherever you are. Our online portal, MyEden, is available 24/7 on your laptop, tablet or mobile. So, you’ll always be able to see what’s happening next and keep track of all your documents and financials.

Reasons to choose Eden Conveyancing

  • Clear fees and no jargon
  • Your own dedicated lawyer
  • Regular progress updates
  • 24/7 online platform to track progress

Contact info

4.8

Excellent

TrustScore 5 out of 5

451 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 75% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

Nicola our conveyancing solicitor was…

Nicola our conveyancing solicitor was excellent, she was very good at her job and gave us sound advise
She kept the lines of communication open and was very accommodating to our house purchase
I would recommend her and the rest of the Eden team for all house purchases

4 March 2026
Eden Conveyancing logo

Reply from Eden Conveyancing

Hi Eileen,

Thank you for leaving us a review. We're really pleased to hear Nicola was excellent throughout your house purchase!

Sound advice, open communication and being accommodating are exactly what make the process run smoothly. Nicola will be delighted to read this, and we appreciate you recommending her and the wider Eden team.

Thank you for choosing us.

The Eden Team.

Rated 5 out of 5 stars

Professional, Responsive, and Supportive – Thank You Showaib!

We couldn’t be more grateful for the exceptional support we received from Showaib throughout this process. He was incredibly responsive, professional, and genuinely reassuring, which made such a big endeavour feel completely manageable. From start to finish, we always felt like we were in capable hands. Truly outstanding service – highly recommended!

4 March 2026
Unprompted review
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Reply from Eden Conveyancing

Hi Jake,

Thank you for such a wonderful review. We're absolutely delighted to hear Showaib provided exceptional support throughout!

Making a big endeavour feel completely manageable is exactly what we aim for, and it's fantastic that his responsiveness, professionalism and reassurance kept you feeling confident from start to finish. Showaib will be thrilled to read this.

Thank you for the high recommendation - it's truly appreciated.

The Eden Team.

Rated 5 out of 5 stars

Brilliant service

We used Eden when selling my late mother's house. The service we received from Eden and Beti-Wyn, in particular, was professional and extremely responsive yet friendly. The online portal was easy to navigate and was a great way to keep an eye on progress. All enquiries were dealt with promptly.

I would not hesitate to use Eden again and would definitely recommend them to anyone looking for a conveyancing company.

25 February 2026
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Reply from Eden Conveyancing

Hi Amanda,

Thank you for such a lovely review. We're really pleased we could help you through the sale of your late mother's house.

Beti-Wyn will be delighted to read this - being professional, responsive and friendly while handling a sensitive situation is so important. It's great to hear the online portal made it easy to keep an eye on progress and that all your enquiries were dealt with promptly.

Thank you for the recommendation and for trusting us during what must have been a difficult time.

The Eden Team.

Rated 5 out of 5 stars

Easy

Easy, seamless process via the portal.

24 February 2026
Eden Conveyancing logo

Reply from Eden Conveyancing

Hi Aeron,

Thank you for leaving us a review. We're pleased to hear the process felt easy and seamless via the portal!

That's exactly what we aim for. We appreciate you sharing your feedback.

The Eden Team.

Rated 5 out of 5 stars

Friendly and efficient

The conveyancer was friendly and efficient. I loved the online system, which made everything very clear and the process understandable.

16 February 2026
Eden Conveyancing logo

Reply from Eden Conveyancing

Hi Christine,

Thank you for leaving us a review. We're really pleased your conveyancer was friendly and efficient throughout!

The online system is designed to make everything clear and understandable, so it's great to hear it worked so well for you.

We appreciate you taking the time to share your feedback.

The Eden Team.

Rated 5 out of 5 stars

They responded to my messages and made…

They responded to my messages and made me clear all the time when I had any questions.

23 February 2026
Eden Conveyancing logo

Reply from Eden Conveyancing

Hi Ionut,

Thank you for leaving us a review. We're pleased to hear we kept things clear and responded well to your messages!

Having your questions answered promptly makes such a difference during the conveyancing process. We appreciate you sharing your feedback.

The Eden Team.

Rated 5 out of 5 stars

Exceptional service

The whole process from initial online appointment to completion was exceptional.
The use of their online portal to view status etc makes it so easy to see what is complete and what needs actioning.
Would recommend them highly.
Thank you Sarah Ellis for all your help.

15 February 2026
Eden Conveyancing logo

Reply from Eden Conveyancing

Hi there,

Thank you for such a lovely review. We're delighted to hear the whole process from start to finish felt exceptional!

The online portal is designed to give you that clear visibility of what's complete and what needs action, so it's great to hear it worked so well for you. Sarah Ellis will be pleased to read your thanks - she clearly looked after you brilliantly.

Thank you for the high recommendation, it means a lot to us.

The Eden Team.

Rated 5 out of 5 stars

The whole process of selling was very…

The whole process of selling was very easy and straightforward. I was kept updated at every step along the way, and conducting it all online made it easy to follow where we were up to.

13 February 2026
Eden Conveyancing logo

Reply from Eden Conveyancing

Hi there,

Thank you for leaving us a review. We're really pleased the selling process felt easy and straightforward for you!

Being kept updated at every step and having the online system to track your progress is exactly what we aim for. It makes such a difference when you can see where things are at any time.

We appreciate you sharing your experience.

The Eden Team.

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ Outstanding Service

⭐⭐⭐⭐⭐ Outstanding Service – Highly Recommend!

I had an excellent experience with Eden Conveyancing Solicitors. The customer service was truly exceptional from start to finish.

My solicitor, Andrew Mazur-Wain, helped me tremendously throughout the entire process. He made everything leading up to the sale of my property feel straightforward and stress-free. His communication was outstanding — always clear, prompt, and reassuring. I was kept informed at every stage, which gave me complete confidence and peace of mind.

The level of professionalism, dedication, and care I received was beyond expectations. Honestly, I would rate the service 12 out of 10!

I highly recommend Eden Conveyancing Solicitors to anyone looking for reliable, efficient, and supportive conveyancing services.

15 February 2026
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Reply from Eden Conveyancing

Hi Winston,

Thank you for such an incredible review - 12 out of 10 is amazing to read!

We're absolutely delighted to hear you had an outstanding experience with Andrew Mazur-Wain. His clear, prompt communication and ability to make the sale of your property feel straightforward and stress-free is exactly what we strive for. Keeping you informed at every stage so you felt confident and had peace of mind means everything to us.

Andrew will be thrilled to read this. Thank you for recommending us so highly - it's truly appreciated.

The Eden Team.

Rated 5 out of 5 stars

Selling a flat

The Eden team worked hard to get the sale of the property. Much appreciated thankyou.

8 February 2026
Eden Conveyancing logo

Reply from Eden Conveyancing

Hi Vaghela,

Thank you for leaving us a review. We're really pleased we could work hard to get your property sale over the line!

We appreciate you choosing Eden and taking the time to share your feedback.

The Eden Team.

Rated 5 out of 5 stars

Very helpful always was easy to contact…

Very helpful always was easy to contact beti

2 February 2026
Eden Conveyancing logo

Reply from Eden Conveyancing

Hi Jean,

Thank you for leaving us a review. We're pleased to hear Beti-Wyn was helpful and easy to contact throughout!

Clear communication makes all the difference. We appreciate you taking the time to share your feedback.

The Eden Team.

Rated 5 out of 5 stars

It was the first time we had ever used…

It was the first time we had ever used an online solicitors? and We had our reservations and I for one was a bit anxious about it!
But I need not of been they were very helpful from the beginning and guided us through everything we needed to do.
Once you got through setting up all of the passwords that you needed to set up the various apps it was plain sailing, well as long as you remember all of the passwords ha!
I found each member of staff at Edens very professional and friendly and I would definitely recommend them to anybody.

31 January 2026
Rated 5 out of 5 stars

Great service

I was a bit nervous about using this firm, but I recieved a great service all around, great communication from the solicitor assigned to me. Would definitely recommend.

28 January 2026
Eden Conveyancing logo

Reply from Eden Conveyancing

Hi Jelly,

Thank you for leaving us a review. We're really pleased we could put your nerves at ease!

It's great to hear you received excellent service and communication from your solicitor throughout. We understand choosing a conveyancer can feel like a leap of faith, so we're glad we delivered for you.

Thanks for the recommendation - it means a lot.

The Eden Team.

Rated 5 out of 5 stars

They were very helpful

They were very helpful with explaining things to me and kept very good lines of communication regarding the progress

27 January 2026
Eden Conveyancing logo

Reply from Eden Conveyancing

Hi Adam,

Thank you for leaving us a review. We're pleased to hear we kept you well informed throughout!

Clear explanations and good communication really do make a difference during the conveyancing process. We appreciate you taking the time to share your feedback.

The Eden Team.

Rated 5 out of 5 stars

I had an excellent experience with Kate…

I had an excellent experience with Kate during my house purchase. She was always reachable, explained everything clearly step by step, and made the whole process feel manageable and stress-free. Kate consistently thought ahead and raised important points that I would not have considered myself, always acting in my best interests. The service was extremely transparent, with clear explanations of each stage and the progress of the files throughout. I felt well supported at all times and would highly recommend her.

26 January 2026
Eden Conveyancing logo

Reply from Eden Conveyancing

Hi Ebru,

Thank you for such a detailed and thoughtful review. We're thrilled to hear you had an excellent experience with Kate!

It's wonderful that she was always reachable, explained everything clearly, and thought ahead to raise important points you wouldn't have considered - that proactive approach is exactly what we aim for. Feeling well supported and confident throughout the process, especially as a house purchaser, is so important, and we're delighted Kate made it feel manageable and stress-free for you.

Thank you for the recommendation.

The Eden Team.

Rated 5 out of 5 stars

Zero issues, easy to follow conveyancing

Used Eden Conveyancing twice, once for secondary property purchase then sale of old property. Both time extremely good communication and tracking through their website and completed with everyone satisified. These guys are my go to future conveyancing for sure.

17 January 2026
Eden Conveyancing logo

Reply from Eden Conveyancing

Hi Jegor,

Thank you for coming back to us for a second transaction - that means so much to us!

We're delighted to hear the communication and website tracking worked well for both your purchase and sale, and that everyone was satisfied with the outcomes. Knowing we're your go-to for future conveyancing is great to hear.

We'd be happy to help you again whenever you need us. Thanks for sharing your experience!

The Eden Team.

Rated 5 out of 5 stars

So highly reccomend ...10/10

Honestly as a first time buyer who was so unsure of process Showaib and the Eden team made it feel so effortless. I waited over 7 days for replies with quotes from other solicitors and started to panic thats when I found Eden through my cousin Livi and had a quote and knowledge about the house I purchased that no one including estate agents had told me from them within a day!! Such a great experiance id reccomend for anyone who prefers an online approach their system is great and every monday you get an update on case process. 10/10

10 January 2026
Eden Conveyancing logo

Reply from Eden Conveyancing

Hi Jasmine,

Thank you for such a wonderful review. We're absolutely delighted we could make your first-time buying experience feel so effortless!

Waiting over 7 days for quotes from other solicitors must have been frustrating, so we're really pleased we could respond within a day and provide you with information about the property that even the estate agents hadn't shared. That's exactly the kind of proactive, transparent service we aim for. It's fantastic that the online system and weekly updates worked so well for you too.

Thank you for the recommendation and glowing 10/10!

The Eden Team.

Rated 5 out of 5 stars

Samantha was excellant

Samantha was excellant. She was always very polite and quick to return calls. We would certainly use the company again

21 January 2026
Eden Conveyancing logo

Reply from Eden Conveyancing

Hi Dianna,

Thank you for leaving us a review. We're really pleased you had an excellent experience with Samantha!

Being polite and quick to return calls makes such a difference during the conveyancing process, and we're glad she looked after you so well.

It's wonderful to hear you'd use us again. Thank you for sharing your feedback.

The Eden Team.

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