Eden Hot Tubs Reviews 

179
•
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

We've had our Jacuzzi for about 3 months now and are pleased with our choice. The installation team were really good and when there was a little difficulty connecting to the Internet, the main install... See more

Rated 5 out of 5 stars

The service was second to none, even when we had to delay delivery date. The delivery went well although it was a tight squeeze to get it positioned. The spa was connected to the mains electricity sup... See more

Rated 5 out of 5 stars

Just had our Jacuzzi J-LXL installed by Eden Hot Tubs. They were fabulous - taking time to thoroughly clean the hot tub (which had been positioned and got dirty while building works going on) and then... See more

Rated 5 out of 5 stars

Eden hot tubs À great experience from entering and meeting Harry, who explained everything without the hard sell and to his dad Dan who arranged everything else including the delivery, the craning... See more

Company details

  1. Hot Tub Shop
  2. also in
  3. Hot Tub Repair Service

Written by the company

Affordable Relaxation and Jacuzzi Retailer of the year 2026!


Contact info

4.9

Excellent

TrustScore 5 out of 5

179 reviews

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4.9

All reviews

(179)

17 reviews in the last 12 months

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Rated 5 out of 5 stars

Hot tub fault

Absolutely brilliant service from start to finish.Communication from dan at the base was spot on and then dan the engineer nailed the fault quickly and efficiently. Great to have these guys in our local area . Thanks very much to you both. I would also have no hesitation in recommending these guys and before you ask,no I'm not related!!
Cheers Steve Jones

11 April 2024
Unprompted review
Rated 5 out of 5 stars

First Class all the way

A five star experience all the way from the very start. We were unsure which tub suited our family needs but we were guided by Dan and his expert knowledge.
Fabulous communication prior to installation as regards siting , delivery access and electrical services needed.Nothing was left to chance , very thorough. On the day of install the full team arrived making it an easy installation. Nick gave us a very detailed and thorough guide through use of chemicals etc and helped set up for the first time. Very professional.
Fabulous service by these guys clearly a very efficient team.
Happy Wife= happy life and she’s very happy now. Can’t stay out of the tub it’s great. Thanks guys.

31 October 2023
Unprompted review
Rated 5 out of 5 stars

I have recently bought a hot tub for a…

I have recently bought a hot tub for a holiday let in Cornwall, I was recommended Nick and Dan by a friend who has an Eden hot tub and Nick talked me through every detail and all the potential options, he then organised for a crane to deliver and place the hot tub in an awkward position and it was installed very rapidly. I’m super pleased with the results and the follow up service has been first rate!

10 August 2023
Unprompted review
Rated 5 out of 5 stars

Exceeds expectations

Eden boasts an impressive showroom, crystal clear communication and guidance, patience and accommodation of an ever changing timeline for delivery, and installation completed with an exceptional level of attention to detail. Every aspect of the service we received from Dan, Nick, Dan and the team at Eden has been above expectations.

3 August 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service.

Very impressed from start to finish with the service provided, the two person Spaberry we purchased is excellent and takes up little space. We highly recommend Dan and Eden Hot Tubs.

6 July 2023
Unprompted review
Rated 5 out of 5 stars

Dan and his team first class service

Dan and his team, have been brilliant from start to finish, first class service, always answers or gets back to you, gives great advice, we’ve had the hot tub now about 2 years and love it, we have now just had a problem with the temperature, Dan helped me through this and got it sorted, so if your looking for a company that always looks after there customers this is the company. Thank you

30 June 2023
Unprompted review
Rated 5 out of 5 stars

From start to finish Dan and his team…

From start to finish Dan and his team were excellent.
My garden access is not easy, but they found away around things and installed the hot tub without issue.
I would recommend Eden hot tubs.
Kind regards
Neil

1 July 2023
Unprompted review
Rated 5 out of 5 stars

Eden Hot Tubs are local so if we have a…

Eden Hot Tubs are local so if we have a have a problem they can be contacted in the showroom phone or just a simple message they do get back to you very quickly even on a Saturday night dan the owner is very helpful so is nick and pat who help to install the hot tub and heat pump all 3 of them we do anything they can't tonight help will not go anywhere else in my book top company and top guys

13 June 2023
Unprompted review
Rated 5 out of 5 stars

Totally amazing

Totally amazing! We are so so happy with our wood fired hot tub 🔥
Superb customer service from start to finish, guys that delivered/installed were brilliant.
We feel like we're on holiday! The hot tub is such high quality
Highly recommended 👌
Thankyou

25 April 2023
Unprompted review
Rated 5 out of 5 stars

Excellent

My house wasn't the easiest to get the old hot tub out and new one in but Dan and his team made it run really smoothly. The family are loving the new hot tub especially the Bluetooth speakers. I would highly recommend Eden hot tubs.

22 November 2022
Unprompted review
Rated 5 out of 5 stars

Dan and his team were brilliant from…

Dan and his team were brilliant from start to finish when it came to advice, purchase and ultimately installation of our new wood fired hot tub.

We went with a totally off grid option (to suit our environmental ethos) and Dan couldn’t have been more helpful in guiding us through the process.

The guys that came to deliver and install (a team led by another Dan!) were so friendly and didn’t leave until we were completely happy with everything.

A really great service and we’d recommend Eden hot tubs to anyone.

Lou & Ben @Blanednick Boltholes

10 March 2023
Unprompted review
Rated 5 out of 5 stars

Cannot recommend highly enough!!

Cannot recommend highly enough! The guys at Eden provided top quality service from the moment I walked into the showroom right through to delivery of my hot tub. Honest advice on which hot tub to buy and help every step of the way with electrics and crane delivery! Thanks again Eden, love my hot tub :)

6 April 2023
Unprompted review
Rated 5 out of 5 stars

Great service, fairly priced

Great service, fairly priced, good communication. Nothing too much trouble for Dan and team, they were very accommodating. Great with after sales help and advice.

12 April 2023
Unprompted review
Rated 5 out of 5 stars

A hidden gem! Fantastic company…

We’ve been continuously pleased and impressed with Eden hot tubs. We stumbled across them after spending weeks trying to find the most affordable hot tub option that was of decent quality. We found Eden Hot Tubs tucked away close to us and were so impressed with the customer service, the range of tubs and services and the honesty of the team, they really helped us find the right tub that suited our budget and needs. The whole process was so easy and well communicated, the delivery was well organised and reliable and then the after care of helping us set it up and ensuring we have everything we need and everything is working for us. We can’t fault the guys! A hidden gem for sure, would 100% recommend them.

31 January 2023
Unprompted review

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