Eden Hot Tubs Reviews 

179
•
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

We've had our Jacuzzi for about 3 months now and are pleased with our choice. The installation team were really good and when there was a little difficulty connecting to the Internet, the main install... See more

Rated 5 out of 5 stars

The service was second to none, even when we had to delay delivery date. The delivery went well although it was a tight squeeze to get it positioned. The spa was connected to the mains electricity sup... See more

Rated 5 out of 5 stars

Just had our Jacuzzi J-LXL installed by Eden Hot Tubs. They were fabulous - taking time to thoroughly clean the hot tub (which had been positioned and got dirty while building works going on) and then... See more

Rated 5 out of 5 stars

Eden hot tubs À great experience from entering and meeting Harry, who explained everything without the hard sell and to his dad Dan who arranged everything else including the delivery, the craning... See more

Company details

  1. Hot Tub Shop
  2. also in
  3. Hot Tub Repair Service

Written by the company

Affordable Relaxation and Jacuzzi Retailer of the year 2026!


Contact info

4.9

Excellent

TrustScore 5 out of 5

179 reviews

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4.9

All reviews

(179)

17 reviews in the last 12 months

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Rated 5 out of 5 stars

Eden Hot Tubs Excellent Sales & Service.

A very professional company.
Non pressured, knowledgeable, fair priced sales.
Excellent communication, after sales help and advice and management of my holiday home spa.
I would not hesitate to recommend. In fact I already have!

Many thanks Dan & the complete Eden team.

21 February 2023
Unprompted review
Rated 5 out of 5 stars

Excellent Customer Service

Dan was very quick to respond to our initial enquiry and installed the hot tub on the date required. It was a very difficult site , but the team were marvellous and overcame difficulties with commensurate ease.
Very pleased with tub and working well.
Excellent after sales service from a company who really cares

28 March 2023
Unprompted review
Rated 5 out of 5 stars

If you need a hot tub look no further than Eden

A major purchase a decent hot tub. Having owned before we knew some things we wanted for our new house. The shop/showroom is excellent to try them out. Mainly though it’s Dans knowledge and understanding of the product that puts Eden way ahead of the competition. Plus their prices can’t be beaten and they had no problem delivering to the Isle of Wight. The installers were exceptional.

1 February 2023
Unprompted review
Rated 5 out of 5 stars

Spa / hot tubs

I would recommend these guys 💯 they were patient when I looked at different spas, allowing us to try them in the showroom. They checked everything was working and explained everything we needed to do.

5 April 2023
Unprompted review
Rated 5 out of 5 stars

Bought my hot tub direct

Bought my hot tub direct , amazing advice and delivery and installation. Also had excellent attention to detail on both services and when having additional insulation fitted. A company that definitely looks after it’s customer’s 100%.

22 February 2023
Unprompted review
Rated 5 out of 5 stars

All around excellent service

One very happy customer here Eden Hot Tubs - thank you.
A challenging install given the distance from the front to rear of the property, but excellently completed with a large team to avoid dramas 👏
With just two technicians then left on site to complete the electrical installation, filling, etc, everything went super smoothly.
Really happy to have placed our trust in Dan and the team and would not hesitate to recommend entirely - from enquiry to completion a no nonsense, no BS, no “push” experience throughout 👏👏

1 November 2022
Unprompted review
Rated 5 out of 5 stars

Professional service..

Excellent service..the delivery was..shall we say..a tad tricky..! But between them and our guys the Hot tub made to its final destination..! A great job all round..would highly recommend ..Thank you .

10 October 2022
Unprompted review
Rated 5 out of 5 stars

Excellent, professional service

Fantastic service from Dan, Nick and the whole team. Right from our first enquiry, through to delivery and installation, they’ve been informative and very helpful, with nothing being too much trouble. Absolutely love the hot tub and would highly recommend this local company.

19 September 2022
Unprompted review
Rated 5 out of 5 stars

Fantastic service …

Dan and the Eden Hot Tubs team have been a pleasure to work with from initial enquiries through to installation and use of the Hot Tub we purchased.
Despite some scheduling headaches regards the final location nothing was too much trouble for them. 1st Class service and we thoroughly recommend using Eden if you need a Hot Tub.

11 July 2022
Unprompted review
Rated 5 out of 5 stars

what a great experience

what a great experience. Hottub arrived arrived on the arranged date, carefully installed. Set up was explained in a simple to understand way and everything has been perfect eversince. A fabulous product well received by our guests. Would highly recommend.

11 July 2022
Unprompted review
Rated 5 out of 5 stars

Brilliant experience, friendly people.

Brilliant experience from sales through to delivery and installation. The team were knowledgeable, friendly and helpful throughout the process, giving good advice brilliant service.

I am happy to recommend Eden Hot Tubs without hesitation.

6 July 2022
Unprompted review
Rated 5 out of 5 stars

Happy customers

We’ve had our hot tub nearly a year and are very happy with it.
There was no hard sell from Dan, but lots of good advice and information.
The installation team were thorough and helped us with instructions for use.
We’re very pleased by our customer experience and would highly recommend buying from Eden Hot Tubs

13 June 2022
Unprompted review
Rated 5 out of 5 stars

Just great

We were looking for 2 hot tubs at very short notice for a holiday let. Dan was so helpful and went the extra mile, the tubs arrived within days. Brilliant and honest service.

11 June 2022
Unprompted review
Rated 5 out of 5 stars

Very professional and helpful

Dan from Eden Hot Tubs, and his company, have been very professional and helpful, from the beginning of the journey, right up until the aftercare and maintenance of our lovely hot tub. Dan was very honest and open and happy to discuss all the options from the start, and continues to be helpful when I have the odd questions that I need answering. I would certainly buy again from them, and have no hesitation in recommending them to everyone interested in buying a hot tub.

8 June 2022
Unprompted review

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