After initial hiccup with missing items, Lisa was my point of contact and had great service in rectifying the issue. The product itself (mine was coffee flavour) tastes good, slight earthier taste... See more
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Review summary
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What people talk about most
Reviews shaping this summary
This might the fourth review I've ever done in my life but I felt compelled to write something as for someone who regularly drinks mushroom coffee, the taste certainly isn't as bad as the rest of the... See more
I would like to update my previous review to reflect the excellent customer service I have now received. Lisa Baker, Customer Service Manager, took the time to investigate my issue and resolved it pro... See more
Nice tasting coffee
Company details
Written by the company
Shop for the World's Finest CBD Products all in one place. Low prices and quick delivery on the very best CBD brands.
Contact info
United Kingdom
- edensgate.co.uk
3.5
Average
382 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Back pain
I have had chronic lower back pain for years and the powerful painkillers prescribed are no longer effective. A friend recommended cbd. After a couple of weeks the pain has not gone, but is much more manageable. I told my GP and she has no objection. I suggest you give it a try, there's nothing to lose!
1 November 2023
Unprompted review
Excellent company
Excellent company. The quality of the products are the best in the world. The resin is excellent, so good I spend over £800 a month to help my extreme ocd. Customer service is always prompt. Deluvery is really fast and tracked to the minute.
3 January 2024
Unprompted review
Problem rectified
After an initial problem not receiving any emails from Edensgate after my repeated contacts and they weren’t in my spam folder either. I contacted them via Instagram and neither party knows why but emails weren’t reaching me from Edensgate.
But they offered me as a good will gesture for the inconvenience a larger size of Lions Mane extract as they didn’t have what I initially ordered in stock. Also sent me a canister of CBD tea for free. Really great solution and I was really pleased with the outcome. Great customer service 👍🏻
11 November 2023
Unprompted review
Reply from Edensgate
Hi Cathryn,
I can confirm that we have emailed you regarding your purchase and have also replied to your emails. Please can you check your spam/junk folders so we can get this issue resolved.
We are unsure to why you don't seem to be receiving our emails, however you can also reach out to us on our Facebook & Instagram,
We look forward to hearing back from you,
Kind regards,
Edensgate Team
Peppermint tea for digestion & calming effect
Excellent peppermint tea good for digestion with a calming effect. (It was useful to read on edensgate site not to use ‘boiling’water) Well packaged and delivered on time.
7 November 2023
Unprompted review
Lovely tea…
Lovely tea helped me to relax so much after a hard days work
6 November 2023
Unprompted review
Reply from Edensgate
Hi Robert,
Thank you for your kind review,
We are happy that you are enjoying our CBD Tea collection & service,
Kind regards,
Edensgate Team
Loved the camomile tea perfect for…
Loved the camomile tea perfect for relaxing or bedtime or any time of the day rrally to help keep you calm. I love that they made this flavour. The packageing and everything is smart too.
3 November 2023
Unprompted review
Reply from Edensgate
Hi There,
Thank you for leaving your very kind review,
It is wonderful to read that you are enjoying our Camomile CBD Teas & you are finding them relaxing, keeping you calm and helping you with your sleep.
Kind regards,
Edensgate Team
My first time ordering from Edensgate…
My first time ordering from Edensgate and very impressed how quickly my CBD teabags arrived. I have Camomile CBD teabags and must taste lovely, its a lovely relaxing bedtime drink to soothe you off to sleep.
I can highly recommend Edensgate teabags and have to friends and family.
3 November 2023
Unprompted review
Reply from Edensgate
Hi Elizabeth,
Thank you for your very kind review,
It is great to hear that you are enjoying our Camomile CBD Teas for bedtime, we appreciate you taking the time to write this review.
Kind regards,
Edensgate Team
Chamomile cbd tea
I ordered the Chamomile cbd tea several times and I really liked it. I do buy and try many types of tea and this helped me the most to relax in the evening. I loved its smell and taste too.
1 September 2023
Unprompted review
Reply from Edensgate
Hi Erika,
Thank you for leaving your review,
We are happy to see you returning for our Camomile Teas, we are chuffed to hear that you are finding them nice and relaxing, with a lovely taste & aroma !
Kind regards,
Edensgate Team
It's the first time I've ordered cbd…
It's the first time I've ordered cbd hash at this place and it won't be the last. I bought biscotti and it is very very good. 100% recommendable.
29 August 2023
Unprompted review
Reply from Edensgate
Hi Oscar,
Thank you for your very kind review,
It is a pleasure to hear that you are enjoying our products !
Kind regards,
Edensgate Team
I bought some cbd hash it really awful…
I bought some cbd hash it is really awful ..have no taste and smell like burning dry leaves..I don't recommend this company and it is products.
I bought two types (morocan and pescuts) last week I put some in normal cigarette and I couldn't finish it even half of it because it burnt my lungs!!!
I Don't know how they sell this stuff..it is really very very very bad..+that I lost £60 for something not worth a penny
12 May 2023
Unprompted review
Reply from Edensgate
Hi Mohamed,
Firstly thank you for leaving your review,
We are sorry to hear that you are unhappy with your purchase. Quality is important to us and we would like to rectify this issue with immediate effect.
Please contact us at info@edensgate.co.uk and a member of our helpful Customer Service Team will be available to you.
Kind regards,
Edensgate Team
Ordered there bisccoti hash and…
Ordered there bisccoti hash and blueberry hays the first two orders of these strains was excellent, then after that it all went down hill , wot they sent me on the third occasion was something totally different the bisccoti was crap as was the blueberry, so I decided to give them one last try, never again once again something totally different,
2 February 2023
Unprompted review
I have been using Edensgate for a few…
I have been using Edensgate for a few months now to order CBD Hash.
Whilst I am happy with the quality of the products I’ve tried they seem to just send random strains regardless of what you ordered!
Price is cheap when using discount codes and post and packaging are good.
Customer service is pretty poor though and your lucky if you receive a reply to any emails.
I would have loved to give 5 stars ⭐️ but the lack of consistency with orders and poor customer service let them down.
3 March 2023
Unprompted review
I'm so impressed with Edensgate
I'm so impressed with Edensgate. Delivery is quick, so well packaged and they stock excellent CBD hash. It helps ease my pains and relaxes me so much. Thank you for your top quality products, I'm so glad I found you 🙏
27 February 2023
Unprompted review
Great sqervice and products
Great customer service and great products. Would highly recommend.
16 February 2023
Unprompted review
edit/ update of my previous review
I don't know how to edit/ update my previous review so I wrote a new one.
The only problem with these guys is the long time they take to process and post orders out. Once they are posted orders arrive within 48 hrs. Also they have improved their communications and send out an email when your order has been posted with the tracking number. This was not the case when I left my other review. I had no idea if I would receive my order. Now once you place an order they send a confirmation email
The products are amazing and consistently good especially the moon rocks and hash. They help a lot with my nerve pain and insomnia.
So, this would've given 5 * if not for the slow dispatch time
6 February 2023
Unprompted review
Reply from Edensgate
Hi There,
Thank you for sending your updated review,
We appreciate the honest review & we are happy to hear that you are enjoying our products & finding them beneficial.
We will review our dispatch methods & are working on getting a faster, more reliable courier service on board to make the experience with Edensgate the best experience possible.
Kind regards,
Edensgate Team
The Tea has a good taste and gives a…
The Tea has a good taste and gives a relaxing mellow feeling.
1 February 2023
Unprompted review
Reply from Edensgate
Hi Willian,
Thank you for leaving your kind review,
It is amazing to read that you are enjoying our CBD Tea's, and are enjoying the taste and effects !
Kind regards,
Edensgate Team
Love their Teas!!!
Love their Teas!!!
Would 100% recommend.
Very professional and great customer service.
I’ve already reordered.
5*****
28 January 2023
Unprompted review
Reply from Edensgate
Hi Samantha,
Thank you for leaving your kind review,
We are really happy to hear that you are enjoying our CBD Tea's & that you are happy with our service.
We look forward to dealing with your future purchases !
Kind regards,
Edensgate Team
Biscotti
Ordered the Biscotti early in the morning after having seen good reviews here. Package arrived the next day.
The product is delicious, sticky and smells great.
Great product, rapid delivery. 11/10. Will definitely order again!
26 January 2023
Unprompted review
Reply from Edensgate
Hi Steven,
Firstly thank you for leaving your review,
It is great to hear that you are enjoying your order !
Kind regards,
Edensgate Team
The CBD teas are all tasty and…
The CBD teas are all tasty and relaxing, and delivery is prompt. Very happy with my purchases.
1 January 2023
Unprompted review
Reply from Edensgate
Hi TJ Higgs,
Thank you for your kind review !
It is great to hear that you are enjoying our tea's & loving their taste and effects !
Kind regards,
Edensgate Team
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