Edenwood Reviews 

162
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 109 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the wonderful scent variety and exceptional quality of the natural soaps, noting that they leave the skin feeling soft and clean. People also appreciate the prompt delivery services, careful packaging, and the lovely free gifts frequently included with their online orders. Some reviewers were not happy with certain aspects, noting occasional issues such as overly strong scents, missing items from packages, or unexpected extra delivery costs. Despite these minor drawbacks, consumers find the ordering process very easy and continue to recommend the business for its generally reliable international shipping.

What people talk about most

Product

Customers had positive experiences with product, praising the wide range of wonderful scents and high... See more

Quality

Consumers find quality to be positive, highlighting the wonderful scents and exceptional durability of the... See more

Delivery service

Reviewers express high satisfaction and appreciation regarding the delivery service, noting that packages... See more

Order

Customers consistently note positive experiences with order, highlighting the fast delivery, easy online... See more

Price

People report positive experiences with price, consistently highlighting good and reasonable pricing across... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Love Edenwood! One of my favourite shops in Bournemouth and mega happy to support a local business. I bought two reed diffusers for my bathrooms. Both smell divine. I also love their French lavender m... See more

Rated 5 out of 5 stars

Ten stars for Edenwood, an entirely trustworthy, excellent company. I order from them regularly and everything arrives promptly, well packed, and often with a little gift. Their product selection and... See more

Rated 5 out of 5 stars

Fantastic experience. Love those soaps for their lather leaving your skin clean, soft and their refreshing scent for which I found my favourite one and stocked up on them for a while and looking forwa... See more

Rated 5 out of 5 stars

Perfect soaps with the most wonderful scents. How perfect? They do not turn to mush after a few days use, even when wafer thin they remain a solid soap. The choice of scent is wide and varied. They do... See more


Company details

  1. #88 of 221 best companies in Beauty product supplier
  2. #56 of 134 best companies in Cosmetics shop
  3. #91 of 254 best companies in Health and beauty shop
  4. #35 of 63 best companies in Skin care clinic

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

162 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.7

All reviews

(162)

115 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great customer service

I like the products, and customer service was great. I got a personal response to my questions, shipping was prompt (even to the US), and I love that there was no plastic in the shipping materials.
The only downside is that it is hard to find the ingredients lists on the website.

29 December 2025
Rated 5 out of 5 stars

French soaps without needing to travel to Marseille to buy!

Over several years I have placed decent sized orders from this business and its predecessor for south of France locally made soaps and sometimes rich hand creams.
Last visited that region in the early 1990s, it is easier to buy the products imported for us into the UK.
With a hand eczema problem creating finger pad cuts, plus wanting quality French made soap to shower with, plus the rarity now of finding French soaps sellers on Summer Continental markets around the UK for many years due to travel costs, this is a good alternative -getting them delivered to your home.
Dozens of soap varieties, hard to choose from such a splendid wide range, they arrive individually wrapped in tissue paper, indicating supplier care in presentation.
As an aside, my postman often mentioned his van smelled a treat, bringing my box of lavender etc soaps.
So an extra benefit indeed!

29 July 2025
Rated 5 out of 5 stars

Great soap! bar so far

We’ve only used the one bar so far. It was the free one included, which btw was a pleasant surprise, it was the cotton one, and it is amazing. Smells incredible, and it stays on for a while. If the rest are as good as this one then you can be assured that we will be ordering more in the future. Thank you

24 November 2025

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