While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

They lie about not retaining a users IP address. Edge provided a full list by just asking of all ips that ever accessed the edge app account from sign up to account closing. Even after closing the per... See more

Company replied

Rated 5 out of 5 stars

I had excellent customer support via back and forth email exchange with David Coen. I am clueless when it comes to all things Crypto and David when above and beyond to talk me through every step requi... See more

Company replied

Rated 5 out of 5 stars

Their support is top notch. I've spent a few days going back and forth with Alberto M. He spent the time assisting me in correcting a pretty stupid mistake and then sent me a ton of information that w... See more

Company replied

Rated 5 out of 5 stars

Had trouble figuring out how to import an expired wallet into Edge and the online customer support was excellent, which never happens! I spoke to a real person (shout out to David Coen) who was super... See more

Company replied

Company details

  1. Cryptocurrency Service
  2. Software company

Written by the company

**Edge: A secure and user-friendly platform for managing your crypto** Edge is a mobile application that puts you in control of your cryptocurrency assets. It provides a simple and intuitive interface for buying, selling, and trading digital currencies, all within a secure and reliable platform. Whether you're a seasoned crypto investor or just starting out, Edge has the features you need to manage your portfolio with confidence. **Here's what makes Edge stand out:** **Security first:** Edge takes security seriously, with features like two-factor authentication and encryption to keep your assets safe. **User-friendly design:** Edge is designed to be easy to use, even for those with no prior experience with cryptocurrency. The intuitive interface makes it simple to buy, sell, and track your crypto holdings. **Wide range of currencies:** Edge supports a variety of popular digital currencies, including Bitcoin, Ethereum, XRP, XMR, and Dash. You can also buy and sell with fiat currencies directly within the app. **Powerful trading tools:** Edge offers a variety of charting tools and technical indicators to help you make informed trading decisions. You can also set price alerts to be notified when your favorite currencies reach a certain price point. * **Fast and reliable:** Edge is built for speed and reliability, so you can buy, sell, and trade your crypto assets quickly and easily. **More than just a wallet:** Edge is more than just a place to store your crypto. It's a platform that empowers you to take control of your financial future. With Edge, you can: **Earn rewards:** Edge offers a variety of ways to earn rewards on your crypto holdings, such as through staking and referral programs. **Stay informed:** The Edge app keeps you up-to-date on the latest crypto news and market trends. with in app notifications or by signing up to our newsletter **Get support:** Edge has a friendly and knowledgeable customer support team that is always happy to help. If you're looking for a secure, user-friendly, and feature-rich platform to manage your cryptocurrency assets, Edge is the perfect solution. Download the app today and start taking control of your crypto future.


Contact info

You should know

3.7

Average

TrustScore 3.5 out of 5

133 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 83% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I have zero complaints about Edge

I have zero complaints about Edge, first and only wallet I’ve used, since 2019,and I’m so lucky it’s with Edge.
Trusted, quick enquiring responses.
With all the scams, can make you reluctant, but honestly, I feel lucky to have chosen a real wallet.
I’ve said this before, thank you so much Edge, fantastic work. Xx Penny Australia

22 April 2025
Unprompted review
Edge logo

Reply from Edge

Thank you for the kind words and thank you for choosing Edge over the years! Means so much to us.

Rated 1 out of 5 stars

Scamscam scam

20 March 2025
Unprompted review
Edge logo

Reply from Edge

We are sorry you were scammed. Please contact our support team at support@edge.app and let us know what happened. We are happy to help.

Rated 5 out of 5 stars

All round awesome

The various members of the Edge Support Team are fantastic. They've always been super helpful and knowledgeable when Ive needed assistance, and have virtually always gone above and beyond whatever stupid thing it was I was asking them by providing additional information, alternative options, etc. The app itself is great, and it one of the main wallet aggregators I use regularly. Cheers folks

29 March 2025
Unprompted review
Edge logo

Reply from Edge

Thank you so much for the kind word and the 5 star review!

Rated 5 out of 5 stars

Fantastic wallet and support

Fantastic wallet
User friendly and their support is second to none

17 March 2025
Unprompted review
Edge logo

Reply from Edge

Thank you for the 5 star review. Happy you find the app approachable and had a good experience with our support.

Rated 5 out of 5 stars

Support people are Best!

Support people are Best!
In case you have any problem or difficulty of understanding what or where to send or transfer, the support Team is quick and friendly and superb! Thanks for your many times help!

26 February 2025
Unprompted review
Edge logo

Reply from Edge

Thank you for the kind words! We take a lot of pride in our support team, happy you received the help you needed.

Rated 5 out of 5 stars

Their support is top notch!

Their support is top notch. I've spent a few days going back and forth with Alberto M. He spent the time assisting me in correcting a pretty stupid mistake and then sent me a ton of information that will prevent stupid mistakes from happening in the future. Even sent me amazing advice learning more about crypto and what to avoid when learning about crypto. Definitely A+++++ service.

29 January 2025
Edge logo

Reply from Edge

Amazing! Glad you found the support you needed and thank you for using Edge.

Rated 5 out of 5 stars

Great Customer Support

I had excellent customer support via back and forth email exchange with David Coen. I am clueless when it comes to all things Crypto and David when above and beyond to talk me through every step required to withdraw my funds from an exchange and deposit them into my Edge wallet. I quite literally would not have been able to move my funds without David’s support - he answered my every question and really put my mind at ease!

11 January 2025
Unprompted review
Edge logo

Reply from Edge

Thank you for the five star review! Happy you found the help you needed and welcome to Edge.

Rated 2 out of 5 stars

A wallet with issues that can't be fixed

The Edge wallet works fine as long as it works, but if you have an issue with the wallet it is not easy to resolve, or not solvable at all. The help desk is good when it comes to replying and helping to solve the issue but unfortunately 100% of the issues can not be solved by Edge helpdesk. Since recently the Edge wallet can no longer finalize a sync process for certain coins, due to that funds no longer show in the Edge app. Therefore, I recommend to search for an alternative specialized wallet made for the currency you hold or trade but not use Edge wallet until they have solved the wallet issues.

20 December 2024
Unprompted review
Edge logo

Reply from Edge

Thank you for taking the time to review the Edge app. Please reach out to our support team at support@edge.app and let us know which assets are not syncing. If we have support and the chain is active we will do our best to make sure it syncs.

Rated 1 out of 5 stars

Too many red flags.

Went through most of reviews. The positive ones are probably written by Edge staff. They recommended scam projects to get potential passive income, I also see that FCA suggests to stay away from Edge. It is hard to verify it but according to some users on Reddit, Edge tries to remove negaitive comments by convincing Trustpilot that these comments were written by competitors or reviewers who were thinking probably about different company.

1 January 2025
Unprompted review
Edge logo

Reply from Edge

I'm sorry to hear you're having trouble with Edge. We strive to provide a seamless experience with our vetted partners and tested assets. Could you please tell me more about the specific issue you're encountering by emailing support@edge.app? Knowing more details will help me assist you better. In the meantime, you can also check out our help center support.edge.app which might have some useful information. We're committed to resolving this for you.

Rated 3 out of 5 stars

Many red flags this is a scam

as others have written, this is a scam. The issuer of my credit card denied payment for bitcoin purchase, twice, to protect against a scam. I was contacted, allegedly by Elon Musk, to use gift cards … the first red flag. Then I was given a link to a fake Tesla (investment) mining - I set up a user name and password; when I logged onto the actual Tesla, I was told there was no such username or password … red flag #2. On the fake site, I was instructed to open up the support option and “send [my] gift card” by sending a copy of the back of the card with the code number = BIG RED FLAG. This is a scam. This whole process occurred over a period of more than 3 weeks, many texts to me through an app (Telegram) - another scammers dream, and random phone calls through this app (so it can’t be traced).
To clarify, Edge was an unwilling participant in this scenario, a means to an end to lead down the rabbit hole.

11 December 2024
Unprompted review
Edge logo

Reply from Edge

Sorry that you had this experience with a scammer and were denied the ability to purchase. Please let us know how Edge was part of this. We are here to help in anyway possible, email: support@edge.app.

Rated 4 out of 5 stars

App issues

Have used this app for sometime. Now when trying to update informs me it is not available in my region . Why? Based in UK .

2 December 2024
Unprompted review
Edge logo

Reply from Edge

Currently the the app has been removed from the UK while we work on compliance with new regulations. You can continue to use the Edge application and updates should be available again soon. Please reach out to our support team at support@edge.app for more information.

Rated 5 out of 5 stars

Free app. Premium support

It's an app. It's free. The service is premium. One to one help which is effective and professional.

Best choice for self custody all things considered.

Thanks to Dave Coen

25 November 2024
Unprompted review
Edge logo

Reply from Edge

Thank you for taking the time to review the Edge app. Happy you received the help you needed.

Rated 5 out of 5 stars

I don’t know his name but he was very…

I don’t know his name but he was very generous and understanding and helped me with some difficulties i couldn’t solve but i appreciate him and the company should also!!

22 November 2024
Unprompted review
Edge logo

Reply from Edge

Great to see you received the help you needed! Thank you for taking the time to review the Edge app.

Rated 5 out of 5 stars

CS Excellence

Edge CS took the time to return my call and by email help me to move my funds. They are the first crypto wallet CS to explain why the error message continued to appear. Once they explained how it worked and how to remedy the issue, I had a much better understanding of how the actual moving of funds works in the crypto world.

18 November 2024
Unprompted review
Edge logo

Reply from Edge

Happy you were able to resolve your issue with the help of our support team. Thank you for the 5 star review!

Rated 5 out of 5 stars

Excellent experience with Edge

Excellent experience with Edge and especially Daniel Malara. He was extremely professional, helpful, patient, knowledgeable and pro active in resolving my query. I am highly recommending Daniel and Edge team/app. In addition a safe , quick and reliable customer service. Many thanks!

12 November 2024
Unprompted review
Edge logo

Reply from Edge

Thank you for the the positive review. We take pride in our support team.

Rated 1 out of 5 stars

I wouldnt give a star at all

I wouldnt give a star at all. no other option, so gave a star and come to write this review.
All these review websites put stars, they should give an option to say the app or website is rubbish or horribly terrible and scammers.

I have lost 14,000GBP this Feb2024.

Edge said its a bad actor whatever it means, all edge did is nothing. their security is weak & bleak.

28 February 2024
Unprompted review
Edge logo

Reply from Edge

We are so sorry to read that you have lost funds. Please let us know what happened and we will do everything in our power to help. You can email support@edge.app and address the support request to Michael. NOTE: Edge accounts have IP Validation on by default which protects against unauthorized devices.

Rated 5 out of 5 stars

Support is amazing

Support is great, thank you Michael! I love being able to talk to a real person.

2 September 2024
Unprompted review
Edge logo

Reply from Edge

Thank you for taking the time to review the Edge app. Your review means a lot.

Rated 5 out of 5 stars

Must-have for serious crypto users!

I've been using Edge Wallet for a while now, and it’s hands down one of the best crypto wallets out there. The focus on security is unmatched, with features like client-side encryption and self-custody, meaning I have full control over my funds. It's easy to use for beginners but also has powerful tools for advanced users. I love the seamless integration with different exchanges, which makes it super easy to swap cryptocurrencies within the app.

The interface is clean and intuitive, and I appreciate the multi-currency support. Whether you're new to crypto or have been in the space for a while, Edge Wallet is the perfect tool for managing your digital assets. The team behind the app also seems to be very responsive and active, which is always a plus.

Highly recommend to anyone serious about crypto!

11 September 2024
Unprompted review
Edge logo

Reply from Edge

Thank you for the amazing 5 star review.

Rated 5 out of 5 stars

The custome service Representative was…

The custome service Representative was extremely courteous and helpful! The edge app is extremely fast and easy!

20 August 2024
Unprompted review
Edge logo

Reply from Edge

Thank you for the 5 star review! The Edge support team tries to make the world of cryptocurrency less intimidating.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look