Edge Building Products Reviews 132

A nice company always very helpful. Was a bit disappointed when we received invoice to find a delivery charge on it

Very helpful as our project was delayed requiring later delivery to site than expected. The local store were very obliging in holding our door until we needed it.

Amazing service to help me resolve an issue with a skylight. I wasn't Edge's customer really, the contractor was, but I could not have sorted it out without the support I received from Edge. From the moment I contacted Tristan at the Chichester branch I was treated with the utmost care and attention from ensuring I got the correct part to giving advice and guidance for the install. It wasn't a big money job at all but it meant a lot to me to get it resolved and every time I called I was made to feel valued and respected. Can't recommend them highly enough. I was so impressed. Tristan listened carefully to what I needed and was sympathetic to the situation, which occurred due to the wiring instructions being discarded. He was always keen to help and called me back promptly when I left messages. Another member of the team even offered to drive over to Portsmouth from Brighton to help if needed. The part only cost £90. Excellent customer service.

Quick delivery and a great product. Even when one item was found slightly damaged upon delivery they sorted it no problem. Would use again

At Pinnacle Works, we pride ourselves on delivering exceptional quality and service to our clients—and that means partnering with suppliers and contractors who share those same values. Edge has been our go-to provider for windows, doors, guttering, and more across all of our construction projects, and we couldn’t be more impressed with the level of service they consistently deliver.

Their team is reliable, professional, and always goes the extra mile to ensure everything is completed to the highest standard. The quality of their products is excellent, installation is seamless, and they’ve proven time and again that they can meet deadlines and exceed expectations.

Working with Edge gives us confidence that our customers are receiving the best, and that’s invaluable in our line of work. We look forward to continuing our partnership with them for many years to come.

The Team at Pinnacle Works

Helpful staff when ordering on the phone and prompt delivery

Second time I have ordered and the response time and customer service is excellent. High quality product. Can’t fault.

Always go above and beyond to help

Excellent service and great communication throughout.

The product is superb, OGA60VF] 60 x 18mm x 5m Ogee Architrave Brilliant White Grained

This is an exact match for the Residence 9 Range of White grained UPVC Window system. We have an unusual arrangement where each window has an architrave around it. Colour and profile matches.
The description says Nearest RAL colour 9010. Which appears not to match with the RAL code that R9 have
Edge were very helpful sending samples and putting effort in to satisfy me that the match would be good which it is. It is exact.

Really helpful and great quick service, only downside was the courier left the goods outside premises in clear sight before opening hours.

I've used Edge in Chichester many times over the years and found the trade counter and sales staff very helpful, freindly and professional, and above all their prices are second to none.
I'd recommend giving them a visit whether you're in the trade or a homeowner looking for anything pvcU related and much more!

Very fast and efficient delivery, will definitely use again.

Allways a good reliable service

Great product range, helpful staff and fast delivery.

An absolute pleasure to deal with this company. The help and communication from the team, especially Tristan, is fantastic. Queries are dealt with immediately and deliveries arrive on time.
We highly recommend Edge and will continue to use their expertise.
Thank you Edge, 5*

Great service, very helpful and knowledgable

Great service from start to finish! We managed to receive our order within 4 days compared to 4-5 weeks from our previous supplier. I will definitely continue to use Edge for future projects.

Very good, friendly and professional staff.
Absolute pleasure from the online chat service to the collection of the goods.
Well done

Great customer service, smooth ordering and delivery experience.