Edgylittlepieces Reviews 

249
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 33 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the stunning designs, brilliant sparkle, and exceptionally comfortable fit of the trendy jeans and matching clothing items. Consumers also note the incredibly helpful customer service team and the remarkably fast shipping times for all orders. Buyers consistently mention receiving numerous compliments from people whenever they wear their outfits out for special occasions. Some reviewers were not happy with the product quality, noting that decorative rhinestones easily fell off the fabric straight out of the package. A few shoppers also experienced frustrating delivery delays, missing items, and poor support when attempting to secure refunds.

What people talk about most

Product

Consumers find product satisfaction to be high, praising the stunning appearance, comfort, and perfect fit of... See more

Quality

Users describe positive interactions with quality, expressing high satisfaction with the beautiful garments... See more

Customer service

Reviewers express high satisfaction and appreciation regarding customer service. Consumers frequently... See more

Order

Customers consistently note ambiguous experiences with order processes. While some reviewers praise amazing... See more

Delivery service

People report ambiguous experiences with delivery service. Several consumers praised the super fast delivery... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The sparkly jeans always receive so many compliments and “Where did you get those from?” moments when I wear them! Really helpful customer service and great communication. Highly recommended and will... See more

Rated 5 out of 5 stars

Bought the amazing brown diamonte jeans and matching top .. the jeans were perfect fit but the top just a little bit small I contacted ELP and they sorted out an exchange for a bigger one. Excellent c... See more

Rated 5 out of 5 stars

I have ordered several pieces from edgy little pieces .All have been stunning. I recently ordered the petite dark blue middle detail jeans and omg ! they are so beautiful , the fit, the quality and mo... See more

Rated 5 out of 5 stars

i ordered the Blue sparky jeans and they are amazing. Wore them for my birthday and got so many compliments. Customer service was amazing, i needed a different size and they send out the exchange same... See more


Company details

  1. Ladies' clothes shop
  2. Clothing Shop

Written by the company

Edgylittlepieces is an edgy, affordable brand selling pieces without breaking the bank


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

249 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 71% of negative reviews

Typically replies within 24 hours

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4.5

All reviews

(249)

33 reviews in the last 12 months

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Rated 5 out of 5 stars

Exchange

I ordered the diamanté jeans, but selected the wrong colour by mistake. I emailed customer service and Emily came straight back to arrange the exchange for the correct colour. Once my return had been received, the correct colour was sent out straight away. Really happy with how quickly this was dealt with, and will definitely be ordering from them again! Thanks again, Emily!

30 November 2024
Unprompted review
Rated 5 out of 5 stars

Emily was so easy to deal witt

Emily was so easy to deal witt. Replying virtually straight away
I bought the light blue jeans for my daughter
They are beutiful.
The first pair I ordered were a little big on the waist . But Emily exchanged these for a 4-6
Perfect .
Such good quality .
Would definitely buy again

26 November 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommended

So helpful, great communication. Happy to support such a lovely small business. Highly recommended💕

1 December 2024
Unprompted review
Rated 5 out of 5 stars

Great customer service

Great customer service! Emily helped me by sending a size chart as my country size conversion is very different to UK sizing. Would order from them again as I have peace of mind about my order.

29 November 2024
Unprompted review
Rated 5 out of 5 stars

Jeans

Literally stumbled across this page today. Clothes look amazing. Within an hour of emailing I had a response and Emily was very accommodating. Told me when their stock would be back in and was extremely helpful. Can’t wait for the clothes to arrive!

29 November 2024
Unprompted review
Rated 5 out of 5 stars

Amazing service

Amazing service! I ordered the wrong size and emailed to ask if I could amend, although they weren’t able to do that, I was replied to within minutes with an alternative solution offering to cancel my existing order with a full refund instead which gave me enough time to re order the same night in the new size without being out of pocket for over a week, can’t wait to receive my item 🥰✨❤️

29 November 2024
Unprompted review
Rated 5 out of 5 stars

Amazing store

Amazing store! Exchanged my item for a different one and my new item came within 4 days. Absolutely obsessed with my new jeans and patiently waiting for new colours to come out! Will definitely shop again and support this small business🩷

29 November 2024
Unprompted review
Rated 5 out of 5 stars

Personal, brilliant service.

Brilliant service! I was after an item that was out of stock and was told they may or may not be having any back in, within 12 hours I receive a personal email updating me! You would not get this sort of service with the big e-commerce brands out there.

Keep building guys, you’ve got a great business there and some gorgeous clothes!

29 November 2024
Unprompted review
Rated 5 out of 5 stars

Perfect customer service

The item I wanted was unfortunately sold out so I placed an item for another item as a consolation for myself. A few hours later the item I wanted became available and I ordered immediately. I also requested my original order be cancelled and received immediate assistance and a refund. I am exceedingly grateful for the quick resolution to this matter and the understanding extended to me. I look forward to receiving and reviewing my desired item. This business has earned a loyal customer with simply being attentive.

27 November 2024
Unprompted review
Rated 5 out of 5 stars

The customer service is great

The customer service is great, I thought I ordered the wrong size so quickly emailed Edgylittlepieces and my order was amended before shipping out, they are friendly and helpful if you have any questions and their clothing is always spot on with sizing too, would definitely buy from here again

16 November 2023
Unprompted review
Rated 5 out of 5 stars

Customer service is amazing

Customer service is amazing, I ordered a dress and decided I needed a larger size after ordering, I emailed customer services and asked if it was possible to change the size and I got a reply within 3 minutes!! Spoke to a lady called Emily who was very professional and friendly and changed my order, fast reply and fantastic customer service, very impressed.

20 November 2023
Unprompted review
Rated 5 out of 5 stars

Lovely selection of quality clothing…

Lovely selection of quality clothing and lovely staff.

I have ordered three times now and had one exchange. I emailed about my exchange and Emily was so helpful keeping the item I wanted aside for me and emailed me when it was dispatched.

Lovely service, lovely clothes! I will continue to shop with EdgyLittlePieces

3 November 2023
Unprompted review

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