I loved the clothes they fit perfectly and were exactly like the images and I love how you had a petite option for shorter people the only downside is that it took lots of time to arrive. But overall... See more
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Company details
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Edikted, is a Gen-Z-orientated online fashion brand, heavily influenced by pop culture, technology, and style. Our team is focused on delivering you the most coveted styles, from clothing to accessories, inspired by the top streetwear looks, modern-day muses, and runway trends. We believe that everyone deserves access to affordable trend-lead fashion at their fingertips, regardless of shape or size.
Contact info
518 Broadway, 10012, New York, United States
- hello@edikted.com
- edikted.com
Replied to 84% of negative reviews
Typically replies within 2 weeks
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Fabulous customer service
The edikted team was fabulous at responding to my email in a timely manner with clear instructions on the next steps for my questions! Love this brand!
Excellent customer service
Excellent customer service! I reached out and within no time, they answered very quickly! I asked them a question and they answered with a step by step process and giving me several alternatives. I really appreciated the help that they provided!
Great customer service
Edikted customer service was quick and extremely helpful when I had a problem with tracking my order. It was a misunderstanding, but they got back to me right away and solved my problem.
It took a day to fix the issue
It took a day to fix the issue. Thank you. I love my cardigan
Love edikted!!!
I love Edikted
Emma, Madison and Sharon were such great help, they let me know that there's a spring sale going on, because of that I got to buy some amazing clothes with great quality. I will definitely be shopping here again!
Perfection!
The clothes are phenomenal! I am obsessed with every look I can create with them.
Collaborating with edikted was amazing
Collaborating with edikted was amazing. I had so much fun making videos and giving my followers their discount codes they all loved it and I hope to get more soon!!
When I received my package and opened…
When I received my package and opened the clothes, everything was soaking wet. So I took a picture and a video and emailed edikted about the issue. They responded quickly, and told me I was able to keep the clothes due to the unfortunate events, and said I was able to refund my money or get sent brand new items. I was happy with their customer service, as a first time buyer.
They responded almost immediately
They responded almost immediately, with care and understanding. Thankyou madison!
Prompt customer service
I appreciate how quick they are to respond to emails. I had a mix up with not receiving a confirmation email and after a lot of back and forth, they did find our order and rectified our situation promptly. Customer service does still exist! My daughter loves their clothes and we haven't had to return anything - and we have made quite a few orders! True to size and great style.
What made my experience great was that…
What made my experience great was that there was exceptional customer service after an “oopsies”. My package was accidentally delivered to the wrong address and Jessica helped me figure out a way to get another package sent over. She was timely and very helpful! Thanks again to the team who helped
Great experience very helpful
Great experience very helpful! I received an item damaged and they quickly resolved the issue by sending a new dress out!
They misdelivered my daughter's…
They misdelivered my daughter's package. After she spent two days dealing with them, they told her 2 of the items are out of stock and offered her a $20 store credit on a $94 order. They are a scam company.
Very quick response and helpful…
Very quick response and helpful information!
Fav place
Love the clothes, love the customer service, I’m a huge fan of this brand.
I love how fast you replied so I really…
I love how fast you replied so I really do appreciate that💕
Our order was not 100% correct
Our order was not 100% correct and they took care of it immediately. All is good and the products are such great quality.
Got a response faster than i would have…
Got a response faster than i would have imagined
I accidentally entered the wrong adress…
I accidentally entered the wrong adress on my order so i emailed edikted and they replied straight away and were very understanding and helped me with the issue😊
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