Edinburgh Airport Official Parking Reviews 22,866

TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 4,694 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the service for being efficient and easy to use, often highlighting the quick response times and smooth user experience. Many people also commend the staff for their helpfulness and friendly demeanor, making interactions pleasant and productive. However, some customers expressed dissatisfaction with the location, citing confusing signage and difficult access points. A few other people also felt that the pricing was unclear or excessive in certain situations.

What people talk about most

Location

Customers consistently note ambiguous experiences with location. Many reviewers praise the convenience and... See more

Service

Clients share positive opinions on service, consistently praising its efficiency and ease of use. Many... See more

Staff

Users describe positive interactions with staff. Customers frequently praise the staff for being helpful,... See more

Price

People report ambiguous experiences with price. Many customers found the service to be reasonably priced,... See more

User experience

Customers had positive experiences with user experience. Many reviewers found the process very simple, easy... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Stayed in the mid stay car park and it really was a short walk to the terminal, mostly covered (depending how far you get parked from the foot exit of the car park). ANPR barrier didn’t recognise my c... See more

Rated 5 out of 5 stars

First time using Fastpark. Very simple to use and every stage had a parking assistant to help. Very short walk to the terminal. Easy key pick up on return and my car was only about 20 metres walk in t... See more

Rated 5 out of 5 stars

Booked airport parking very easily online. Few options varying in price. Mid stay was our chosen car park. Arrived 5.30am Tues morning, ticket printed and barrier opened quickly. Plenty of spaces. No... See more

Rated 5 out of 5 stars

Parking is a dream when booked online, the only let down was the Special Assistance on return. I did not get the woman’s name but she definitely needs to go on a customer service course, to be told t... See more


Company details

  1. Car park
  2. Airline

Written by the company

Edinburgh Airport is where Scotland meets the world. Official Edinburgh Airport website - live flights & times, arrivals & departures, news & advice, and parking at Edinburgh Airport.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

23K reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy hassel free parking

Easy hassel free parking.
Pre booked . Parked in wrong carpark
Didn't realise .
Had to press the help button.
Super helpful man on the intercom sorted it for me at the barrier.
Can't fault there above and beyond customer service
😊

15 May 2026
Unprompted review
Rated 1 out of 5 stars

Expensive shambles

Very amateur. Someone need to review the dozens of exit signs all pointing in different directions. Car park was flooded. Very expensive for what you get. EDI in general - Abs joke.

15 May 2026
Unprompted review
Rated 5 out of 5 stars

Pre-booked valet parking

I was offered and used online pre-booking of valet parking for my car before coming to the airport. This worked very well and made the drop off process at the airport very quick and simple. The entire valet car parking process at Edinburgh airport both on arrival and return from holiday is very efficient, easy to follow and works very well.

8 May 2026
Unprompted review
Rated 5 out of 5 stars

Great communication from Fast Park…

Great communication from Fast Park prior to our visit allowing check in option to save time on the day.
Perfect location beside terminal with staff to meet and guide you and easy to follow instructions to deposit and retrieve keys.

7 May 2026
Unprompted review
Rated 2 out of 5 stars

This is my second visit using parking…

This is my second visit using parking next to airport for ease.
I booked both times through Edinburgh Airport website.
On returning to my car on both occasions and driving to barriers inserted my ticket only to be told I had a huge payment of over £250.00 do had to contact from intercom to explain and then they lifted barriers.
I don’t understand why this happened twice.

15 May 2026
Unprompted review
Rated 5 out of 5 stars

Superb

Superb. Efficient and really helpful, pleasant & professional staff. Thank you.

30 April 2026
Unprompted review
Rated 4 out of 5 stars

Had get help on arrival..but on return…

Had get help on arrival..but on return it was so easy to collect the keys..reason ive giving 4 stars is because i was told to keep the ticket for scanning to get keys back but nothing was said about a ticket to get out final barrier and had to buzz them..

15 May 2026
Unprompted review
Rated 5 out of 5 stars

Great parking location

We try to use Edinburgh airport when we book holidays as we find access very easy and parking safe and secure. We always use multi storey as it is close to terminal with fast track as part of the costs.

30 April 2026
Unprompted review
Rated 5 out of 5 stars

Great parking as usual

Great parking as usual, really efficient and so close to the terminal. We were severely delayed on our return flight, but car was waiting for us at no extra cost.

15 May 2026
Unprompted review
Rated 4 out of 5 stars

The service is really good and…

The service is really good and convenient. The instructions to stick the identity label to your car keys are not clear. Fortunately help was at hand. But overall it is great & good value for money.

7 May 2026
Unprompted review
Rated 5 out of 5 stars

Handy parking as just opposite the…

Handy parking as just opposite the terminal. Reasonable price. Friendly/helpful staff, both at security entrance and in drop off . On our return, just scanned tag, collected key and followed directions straight to car. And no delay exiting barriers

4 May 2026
Unprompted review
Rated 5 out of 5 stars

Perfect all round

Perfect all round. So simple, drive in, park your car in designated row, drop keys and receive your locker number where keys are stored for your return. Wouldn't dream of using any other car park. Staff can't do enough for you and always pleasant. Wonderful service all round.

7 May 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look