So simple! Book long stay parking online, arrive at the barriers, barriers go up with licence plate recognition, park up (remember to note where you are parked for when you return!), get the shuttle b... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I had three experiences over the a period of a week. The first was the free two hour slot when collecting family from the south terminal. There had been delays in meeting my family because of ramp is... See more
Company replied
It was easy to book online and the different options for parking clear to choose from. We booked Short stay and it was so convenient being close to terminal took minutes to park and unload to bein... See more
Company replied
Secure easy parking with well kept tidy areas for Gatwick terminals. Only 5min transfer on regular transfer buses. Booking online is easy, you just turn up the time you stated the barrier reads you... See more
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Company details
- #1 of 2 best companies in International Airport
- #5 of 19 best companies in Car park
- #2 of 7 best companies in Public Parking Space
- #4 of 9 best companies in Valet parking service
Written by the company
Gatwick Airport Parking is the official car parking provider of London Gatwick Airport. This means that they’re the only company whose car parks are located onsite, which, in turn, means that you can park closer to the terminals than you can with any other provider. Whether you’re travelling from Gatwick’s North Terminal or South Terminal, you’ll be able to choose from a whole range of parking options – both terminals have short stay and long stay car parks, plus premium spaces and valet services.
Contact info
Horley, RH6 0NX, Gatwick, United Kingdom
- gatwickairport.com/parking
4.6
Excellent
20k reviews
Asks customers to review
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Not over-expensive and extremely…
Not over-expensive and extremely convenient for the North Terminal
6 June 2026
Unprompted review
Simple and easy to book
Simple and easy to book, price was reasonable all round good experience
30 May 2026
Unprompted review
Very easy to find and competitively…
Very easy to find and competitively priced. Transfers very regular.
30 May 2026
Unprompted review
Gatwick North
Gatwick North. Easy to book and find a parking bay. Bus is good, even at 4am. Bus drivers to and from terminal where helpful and gave bus stops numbers. Always use this my go to for parking. As I know it works well.
5 June 2026
Unprompted review
Convenient for parking, easy transfer
The booking process for parking on-airport at London Gatwick is very easy. You do just need to check if it's the Long Term car park or Holiday Parking. We slipped up once, so always double-check. Bus transfers are regular and only a few minutes from the terminal. It's not always the cheapest, but is the most convenient.
31 May 2026
Unprompted review
Everything was streamlined to allow a…
Everything was streamlined to allow a no fuss service taking very little effort to drop and retrieve the car
30 May 2026
The Tui blue Scheherazade was one of…
The Tui blue Scheherazade was one of the best hotels my husband & I have ever stayed in. As ex cabin crew I’ve travelled the world. This hotel is in my top three.
We stayed between 20/05/26/ 30/05/26 for ten days.
All staff were impeccable & so friendly & accommodating to our every meet. Spotless hotel. We are returning In October, & can’t wait.
20 May 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
No refunds for parking not used if a flight is cancelled on the day the booking starts
Difficult to find a parking space on arrival was bad enough. However, when our flight was cancelled and we found ourselves only using 1 of our 14 days parking (I expect they sold the other 13 days to someone else) they won't refund the unused parking charge. In order to get a refund, changes need to be advised 24 hours in advance. If my crystal ball had been working, I would have advised them of my cancelled flight in advance of it being cancelled.
8 June 2026
Unprompted review
Reply from Official Gatwick Airport Parking
Dear Alan
Thank you for taking the time to share your feedback regarding your recent experience with us.
I'm sorry to hear that your flight was cancelled and you were not able to fully utilise your pre booked parking with us.
We do ask for 24 hours notice prior to a booking start time to make any amendments or cancel you booking online.
Should you wish to discuss this further our Customer Services Team will be more than happy to help, please email parking.services@gatwickairport.com or call 0330 333 9268.
Kind regards
Gatwick Customer Services
I've been using London Gatwick long car…
I've been using London Gatwick long car park for many many years now and never had a single problem,the prices are descent and the costumer service is good as well.
3 June 2026
Unprompted review
Reply from Official Gatwick Airport Parking
Dear Kheireddine
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to the decent prices and good customer service, we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Reply from Official Gatwick Airport Parking
Dear Customer
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the parking convenient and secure, we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Gatwick North Mid Stay a Breeze
Really easy to drive and park at London Gatwick North. The Mid Stay Car Park is efficient and easy once you locate it - signage is tricky! Will book again
1 June 2026
Unprompted review
Reply from Official Gatwick Airport Parking
Dear Frequent Traveler
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your overall positive experience at Gatwick due to finding the Mid Stay car park easy and efficient, we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Trust Official Gatwick Parking
Pre-booked on line which was easy. On our arrival no problem with entry which is automatic. Shuttle bus excellent and not far to North Terminal. On our return it was just as easy. I have always used official Gatwick parking as have more trust with them.
6 June 2026
Unprompted review
Reply from Official Gatwick Airport Parking
Dear Rodger
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding it easy to book online and it was easy to enter and exit the car park, we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Quick and convenient
Quick and convenient. Much better than having to get transfer coaches to and from, while juggling children and large amounts of luggage.
The return was also very simple. Helpful and cheerful staff.
15 May 2026
Unprompted review
Reply from Official Gatwick Airport Parking
Dear Lorna
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the parking quick and convenient, we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
A great experiment start to finish
A great experiment start to finish. 3asy to book, easy to drop the car off and although we were early to collect the car on the way back it was ready. From getting off the plane to be driving home was less than 40 minutes.
6 June 2026
Unprompted review
Reply from Official Gatwick Airport Parking
Dear Bap64
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the parking easy to book and easy to drop off, we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Used the mid north terminal parking
Used the mid north terminal parking. Literally walked straight into the terminal. Easy to find and parking felt seamless. I wouldn’t normally use this parking due to the price but I had a family member who
couldn’t walk too far etc.
5 June 2026
Unprompted review
Reply from Official Gatwick Airport Parking
Dear Lisa
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to the Mid Stay North car park process being seamless and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Very good customer service very easy…
Very good customer service very easy and very good value for money.
Will be using them all the time and so will my friends due to the excellent service and polite and helpful staff
2 June 2026
Unprompted review
Reply from Official Gatwick Airport Parking
Dear JJ/NJ
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to the good customer service and finding the parking good value for money, we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
SatNav misdirected us via Drop-Off zone
Our SatNav misdirected us and we ended up driving through "Drop-Off" zone - we did not stop or drop-off anyone or anything. We had to exit the area, circle the roundabout again and find the car park (Valet Parking). We then discovered Gatwick Drop-Off were trying to take a £10 'post-pay' from one of our cards! That's the problem with robots!
30 May 2026
Unprompted review
Reply from Official Gatwick Airport Parking
Dear Trelawney
Thank you for taking the time to share your feedback regarding your recent experience with us.
We’re sorry to hear of the difficulties you’ve experienced when entering the drop off area by mistake and for the impact this had on your journey at Gatwick.
Should you wish to discuss this further our NCP Customer Services Team will be more than happy to help, please visit https://www.ncp.co.uk/help-centre/ or telephone 0345 050 7080 making sure to choose option 2 then option 1.
Kind regards
Gatwick Customer Services
Used the parking many times and NEVER…
Used the parking many times and NEVER had a problem.waiting for the bus can sometimes be a drag but often am only there 5 to 10 minutes.No very happy with your service ,would give 5 star if you washed my car before we returned .😁
5 June 2026
Unprompted review
Reply from Official Gatwick Airport Parking
Dear Alan
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your overall positive experience at Gatwick due to not having a problem with the parking and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Simple parking very close to the north…
Simple parking very close to the north terminal and started our journey in a very positive manner
3 June 2026
Unprompted review
Reply from Official Gatwick Airport Parking
Dear Barry
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the parking simple and close to the North terminal, we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
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