Having arranged an evening appointment to visit and have a consultation about a vasectomy, I travelled from Aberdeen to Edinburgh. Having sat in the waiting room for an hour, I was eventually told th... See more
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See what reviewers are saying
I felt like the clinic went above and beyond, especially with dealing with my GP surgery, who were less than efficient! Communication before and after my scan was first class, which is very important... See more
Excellent consultation advice, surgery and post op follow up service. Fitted into my schedule ,two cataract ops done within eight days of each other between two holidays. Company need better clarity o... See more
Company replied
Surgery was fine, if somewhat brusque, but I’m really not impressed to receive an email threatening debt collection…when the EC have the wrong address on their files. When I pointed out their error, n... See more
Company details
Information provided by various external sources
We aim to create a unique, quality clinical environment, with our patients at the heart of our service, with our teams of specialists on-hand to help you get the best from your private healthcare experience.
Contact info
40 Colinton Road, EH10 5BT, Edinburgh, United States
- 0131 447 2340
- enquiries@edinburghclinic.com
- edinburghclinic.com
2.9
Average
109 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Brilliant service and excellent staff
Service received was extremely high quality. Staff were super attentive and friendly. Big thanks to Jaz in particular.
29 July 2017
Unprompted review
Reply from The Edinburgh Clinic
Thank you very much Niall for your feedback, it is very much appreciated and passed on to all staff within the clinic.
Highly recommend
Had 2 cataract operations here carried out by
Jonathan Ross. Everything was excellent including the outcome. My eyesight is now brilliant - shortsightedness and astigmatism corrected too. Highly recommend both the clinic and the ophthalmologist.
22 July 2017
Unprompted review
Reply from The Edinburgh Clinic
Thank you very much Barbara for your feedback, it is very much appreciated and passed on to Mr Ross and all staff within the clinic.
Beware Hidden Charges
Beware! Hidden charges that you are not made aware of! Paid £160 on departure after a simple procedure, was not advised of any further charges and signed no documentation agreeing to any extra charges, was not given any T&C's to read, 2 weeks later receive a bill for £500!! When queried with the Edinburgh Clinic no one bothered to call me back, now being chased by a debt collection agency for a bill I never agreed to. Steer clear!
20 July 2017
Unprompted review
Reply from The Edinburgh Clinic
Sincere apologies Yvonne and thank you for your feedback. Our Clinical Lead is personally dealing with this and we will be in contact asap. Since your visit to the clinic we have introduced patient charge sheets, patients receive these on arrival at reception and take into their consultation for Consultants to complete. This details any further costs for treatment.
An extremely positive experience
The staff are friendly and welcoming. The environment is very comfortable, clean and presentable. Does not feel like a medical clinic at all. The procedure was carried out with extreme professionalism and I felt I was in safe hands the whole time.
5 July 2017
Unprompted review
Reply from The Edinburgh Clinic
Thank you very much Eimear for your feedback, it is very much appreciated and passed on to all staff within the clinic.
The staff are friendly and helpful!
The staff are friendly and helpful. Have been here a few times and Liz, the imaging practitioner (hope I got her title right) is amazing. She is positive, polite and just a pleasure to be around, she has a way of putting a smile on people's faces and puts everyone at ease. Thanks for the great experience!
5 July 2017
Unprompted review
Reply from The Edinburgh Clinic
Asif, thank you very much for taking the time to leave a review. Your comments have been passed to Liz and the rest of the clinic teams.
Could not fault any aspect of the care …
Could not fault any aspect of the care and attention I received! Excellent from start to finish. Would highly recommend.
30 June 2017
Unprompted review
Reply from The Edinburgh Clinic
Thank you for your review Jennifer. The Edinburgh Clinic really appreciates you taking the time to share your thoughts on your experience with us.
Very friendly and efficient service
Very friendly and efficient service. Jaz the visa service nurse was particularly helpful and friendly! Thanks very much.
23 June 2017
Unprompted review
Reply from The Edinburgh Clinic
Thank you for your review Sam it is very much appreciated and will be passed on to all of the team here at The Edinburgh Clinic.
Edinburgh Clinic is excellent
Edinburgh Clinic is excellent. Staff are friendly. My GP kept messing me around - she is ALWAYS on "annual leave" - and so I made an appointment here. I got sent for an immediate blood test which, to cut a long story short, enabled my condition to be determined and treated.
7 June 2017
Unprompted review
Reply from The Edinburgh Clinic
Thank you for your review Sylvia it is very much appreciated and will be passed on to all of the team here at The Edinburgh Clinic.
Great experience,
Great experience,
relaxed ,efficient and proffesional.
I had eye skin tag removal,painless and quick in and out in a hour.
31 May 2017
Unprompted review
Reply from The Edinburgh Clinic
Thank you for your review Roy it is very much appreciated and will be passed on to all of the team here at The Edinburgh Clinic.
I had both legs treated for Varicose …
I had both legs treated for Varicose Veins. It was a very relaxed atmosphere in beautiful surroundings at the Edinburgh Clinic.
The staff were amazing and I was extremely well taken care of and kept informed of my procedure and aftercare.
A massive thank you to one and all.
Jemma James
16 May 2017
Unprompted review
Reply from The Edinburgh Clinic
Thank you for your review Jemma it is very much appreciated and will be passed on to all of the team here at The Edinburgh Clinic.
My experience at the Edinburgh clinic
My experience at the Edinburgh clinic was lovely. I was scheduled for surgery early in the morning and from the moment I went in the staff were there for me every step of the way. Nurse Bruce was probably the one of the nicest nurses I have met and she made sure everything was ok after my operation. I cannot thank the staff on shift more for their help
2 May 2017
Unprompted review
Reply from The Edinburgh Clinic
Thank you Arran for your feedback. The Edinburgh Clinic really appreciates you taking the time to share your thoughts on your experience with us.
Excellent clinic
I have only been in for a consultation so far but a warm atmosphere as soon as you walk in.
Reception staff are very friendly and helpful . Comfortable surroundings.
20 April 2017
Unprompted review
Reply from The Edinburgh Clinic
Thank you Sarah for your feedback. We greatly appreciate you taking the time to share your experience at The Edinburgh Clinic on our Trust Pilot page. This really helps other patients in their research and decision making process.
Mr Tatham is an exceptional Eye Surgeon …
Mr Tatham is an exceptional Eye Surgeon who has treated my Glaucoma with great success.
His advice, care and surgical attention have been excellent.
The Edinburgh Clinic provides first rate care and is extremely well managed. It is very well staffed with polite professional nurses & the health support teams.
19 April 2017
Unprompted review
Reply from The Edinburgh Clinic
Thank you Dinah for your feedback. We greatly appreciate you taking the time to share your experience at The Edinburgh Clinic on our Trust Pilot page. This really helps other patients in their research and decision making process.
Edinburgh Clinic : Excellent!
Very friendly, experienced staff, put me at ease right away. Nurses in particular were great! Everything was explained thoroughly, I knew exactly what was happening at all times. Cannot recommend them highly enough!
6 April 2017
Unprompted review
Reply from The Edinburgh Clinic
Thank you Scott for your feedback. We greatly appreciate you taking the time to share your experience at The Edinburgh Clinic on our Trust Pilot page. This really helps other patients in their research and decision making process.
Could not have asked for better care and treatment.
I honestly did not know what to expect prior to my cataract procedure at the Edinburgh Clinic, but I can honestly say that I cannot fault my experience there. From the helpful and friendly reception staff, to the nurses and ophthalmic consultant, everyone was supportive and caring. I felt totally informed and supported about my treatment options at all times. The outcome was more than I could have hoped for and, at 89 years old, my sight has been restored. Many thanks to all involved.
29 March 2017
Unprompted review
Reply from The Edinburgh Clinic
Thank you Ina for your feedback. We greatly appreciate you taking the time to share your experience at The Edinburgh Clinic on our Trust Pilot page. This really helps other patients in their research and decision making process.
The Edinburgh Clinic
My experience at The Edinburgh Clinic has been nothing short of fantastic. The staff are so welcoming and you immediately feel at ease walking into the grand building - a pleasant change from the usual clinical feel of the average Doctors Surgery!
I'm so happy I made the decision to join The Edinburgh Clinic! I couldn't recommend it more!
21 March 2017
Unprompted review
Reply from The Edinburgh Clinic
Thank you Samantha for your feedback. We greatly appreciate you taking the time to share your experience at The Edinburgh Clinic on our Trust Pilot page. This really helps other patients in their research and decision making process.
Expectations realised
Friendly, helpful and courteous service from all staff and knowledgeable professionals who have a sympathetic and agreeable Dr/Patient manner.
3 March 2017
Unprompted review
Reply from The Edinburgh Clinic
Thank you Julia for your feedback. We greatly appreciate you taking the time to share your experience at The Edinburgh Clinic on our Trust Pilot page. This really helps other patients in their research and decision making process.
My experience at The Edinburgh Clinic.
First class experience. All staff are very professional yet friendly at the same time, putting you at ease. Highly recommended.
3 March 2017
Unprompted review
Reply from The Edinburgh Clinic
Thank you Katriona for your feedback. We greatly appreciate you taking the time to share your experience at The Edinburgh Clinic on our Trust Pilot page. This really helps other patients in their research and decision making process.
Professional
The patients were all treated with compassion and care. They were not just a name or a number. It was a wonderful experience
3 March 2017
Unprompted review
Reply from The Edinburgh Clinic
Thank you Alexander for your feedback. We greatly appreciate you taking the time to share your experience at The Edinburgh Clinic on our Trust Pilot page. This really helps other patients in their research and decision making process.
Excellent Doctor
Went to see Dr Dickson after years of back and forward from my local GP. On the first appointment she ordered the necessary blood tests which have allowed me to make progress with my health for the first time. Wish I had gone to her sooner rather than the years wasted going to my NHS GP's who refuse to carry out necessary tests and instead opt to diagnose a 'syndrome' and provide unnecessary medication.
Will definitely use this service again.
3 March 2017
Unprompted review
Reply from The Edinburgh Clinic
Many thanks for your review Sean it is really appreciated, I have passed onto Dr Dickson. We look forward to welcoming you again to The Edinburgh Clinic.
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