After a misunderstanding about shipping costs. (I didn't realise the charge was per 25kg) eFix met me half way on the extra cost. Very fair and equitable.
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Struggling on my laptop to make a small purchase online costing under £5 (ex. p.&p.), their representative responded to my phone call for help by immediately offering to post the items to me for free... See more
I've been a customer of efix.uk for quite some time now and I've always received first class customer service along with very quick dispatch and delivery time's. Price's throughout their website are a... See more
Even though wrong item sent the response and speed of the correct item being sent was second to none , great company with the customer first
Company details
- Hardware Shop
- also in
- Cleaning products supplier
- Hardware Accessories Store
- Pneumatic tools supplier
- Tool shop
- Tools Wholesaler
Written by the company
The UK's Leading Wholesale Distributor. Having processed over 15,000 orders over the course of our first 18 months of trading online, eFix has embedded dedicated, honest and fair customer service at the core of our professional beliefs. We work on mutual respect to ensure 100% satisfaction with our order and supply process, meaning your entire eFix customer service experience should be the absolute best it can be. We look forward to dealing with you soon.
Contact info
eFix UK The Tile Warehouse, 21 Neptune Enterprise Centre, Neptune Street , CH41 3QT, Birkenhead, United Kingdom
- 0333 340 3349
- sales@efix.uk
- efix.uk
4.9
Excellent
598 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Bought a 6inch vice
Bought a 6inch vice. Price was very good in comparison to others. Delivery was fine albeit I was asked to examine the contents by the courier as the packaging had split open due to the vices weight. Vice was fine with a couple of paint chips. Not yet used it but noted the screw needs some grease on it as a bit stiff. Looks like it will do my DIY car maintenance type work ok.
26 April 2024
Good service and delivery on time
27 April 2024
the drive did not do the door bell
the drive did not do the door bell
Had to go a pick this up from local post office
27 April 2024
Priced slightly better than other…
Priced slightly better than other places and delivery comes next day.
26 April 2024
Excellent service and delivery
Excellent service and delivery. Ordered a 10ltr tub of material, delivered on time with no dramas or excuses like other firms. Will definitely be using again
17 April 2024
Unprompted review
Great service and quick delivery.
29 March 2024
From start to finish excellent …
From start to finish excellent service. Would recommend and use again.
2 April 2024
Good communication
I was happy that communication was great when there was a delay in the order being delivered, it had been a Bank Holiday weekend and not the fault of the Company.
31 March 2024
Problem placing order
Struggling on my laptop to make a small purchase online costing under £5 (ex. p.&p.), their representative responded to my phone call for help by immediately offering to post the items to me for free, gratis and for nowt! Result? a very happy and satisfied 95 year old, especially as the same 2 items from a major diy retailer would have cost me £14.40 + p.&p.)
2 April 2024
Unprompted review
Delivery was excellent
Delivery was excellent - order put through and items delivered the following day.
Needed to contact Customer Service and Harry was exceptional - Thank you
14 March 2024
Unprompted review
Easy to navigate website easy to order…
Easy to navigate website easy to order quick delivery
27 February 2024
Great service 👍
25 February 2024
Absolutely brilliant product (600mm…
Absolutely brilliant product (600mm aluminium sash clamps) at an absolutely brilliant price would definitely recommend.
27 February 2024
good service fast delivery
27 February 2024
Harry the lovely chap the delivered my…
Harry the lovely chap the delivered my goods was and absolute star.
Incredibly polite and very, very helpful.
If the world was full Harry’s it would be a much better place.
Thank you Harry
27 February 2024
Great prices great delivery time
27 February 2024
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