Evergreen Credit Union Reviews 393

Agent knew exactly what I needed and walked me through it. Helped me more than anyone so far!

I have been with Evergreen for over 30 yrs. They have always listen to my concerns and was always there when I needed them. A big thanks to you.

They went above and beyond to help me get a vehicle loan. They went out of there way to work with my wife and myself when matching times to communicate were difficult. Everyone I was in contact with whether through phone calls,email, or text were very friendly and very responsive.

Judy was quick to look into my issue and resolved it so timely! She was VERY sweet and informative!

The woman in the office to the left as you enter the bank (Julie?) helped us as she could see that the tellers were busy. She invited us into her office and helped us with a kind and professional manner. Always a warm and welcoming experience at the South Portland branch. We are excited about the new branch in Scarborough opening.

Very pleasant to speak to and very knowledgeable

The woman on the telephone is extremely helpful, and great customer service today. Thank you for all your help!

Easy,fast,helpful took longer with tha automated line than it did with CS

Best customer service and experience at any of the EGCUs...I'm so happy to be part of the CU experience with Evergreen...

Rebecca Lanefski politely answered the call, listened to what I needed. She asked specific questions and responded to what I needed. She did all this in a professional manner. I asked if she could get the information to me in a timely manner and she did just that. If I were in a position to hire more employees she would be on the top of my list.

I wanted to share how wonderful of an experience I had in securing a Home Equity loan with Justin Collett.
From the first interaction till the last communication he has been responsive, informative and just a pleasure to work with. I sincerely appreciate his professionalism and knowledge in making this one of the easiest financial transactions I have ever experienced.
My kudos to Justin and his team. They’re top notch and will highly be recommending them to friends and family.

We found Judy Brochu to be sincerely warm and friendly. Anyone can read a script but Judy was obviously doing more than that.

She was knowledgeable and patient and took our information and passed it on by email to the correct department. A few days later the outcome that we requested showed up on our Consolidation Loan.

Thank you, Judy.

John and Rose Duran

Judy Brochu was extremely helpful and worked with me to provide the information that I needed even when we needed to format the information in a couple of different ways.

Amanda and Judy did an amazing job helping us get the information we needed regarding our bill pay issue with our CC company!
Thanks so much!
Bob Stanhope

I have always received excellent customer service and pleasant people helping me. I’ve been banking with Evergreen Credit Union since I started working as a teenager and have always been happy with their service.

Rebecca solved my problem quickly and easily. Thank you Rebecca!

I was trying to make my 1st credit card payment. Social Secuerity had changed the date I received my money without telling me. So...I was late paying my
cc bill. Got socked with a $25 late charge. I called and spoke with Rebcca in CS in sort of a lather. She was extremely helpful. She took control of the situation. Helped me pay my bill, removed the late fee. Told me how to pay my bill in the interim, and when Social Security decides to figure itself out she will walk me through setting up EFT to pay my credit card and transfer money to my share account.

She followed up with a detailed email outlining our conversation and what should happen now and in the future. Definitely a great experience. Thank