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Eightcap Reviews 3,666

•
TrustScore 4 out of 5

4.1

Finance broker
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Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Customers consistently praise the staff for their helpfulness and excellent communication, often highlighting specific individuals for their outstanding support. The customer service is frequently described as fast, responsive, and dedicated to problem-solving, making interactions smooth and efficient. Many people appreciate the quick and easy withdrawal processes, noting that funds are often received within 24 hours. However, some people were dissatisfied with the service, mentioning issues like significant slippage during busy trading hours and unexpected fees on bank withdrawals. A few other people also felt that there were delays in opening accounts and accessing customer service chat, with some experiencing long wait times for responses.

What people talk about most

Customer service

Customers consistently note positive experiences with customer service, highlighting the helpfulness and... See more

Service

Users describe ambiguous interactions with service. While many customers praise the excellent, quick, and... See more

Staff

Customers had positive experiences with staff. Many reviewers praised the helpfulness and efficiency of... See more

Response time

Clients share ambiguous opinions on response time. Many customers praise the fast and efficient customer... See more

Payment

Consumers find payment to be ambiguous, with many reporting significant issues and delays. Some customers... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Eightcap customer care is excellent! Many thanks to Vencislav that helped me to withdraw my funds. Only suggestion (for eightcap website) is to put a 2FA for a better protection. I don’t feel safe... See more

Company replied

Rated 4 out of 5 stars

⭐️⭐️⭐️⭐️ “I’ve had a good experience using 8cap for CFD trading. The platform is stable and execution has been consistent. I haven’t been able to fully integrate it with TradingView yet, but o... See more

Company replied

Rated 4 out of 5 stars

GOOD & FAST SERVICE MAKE US BECAME A LOYALTY OF CUSTOMER WILL LONG STAY, LONGEST USING WHICH COMPNY "B" THAT WE SATISFIED.

Company replied

Rated 5 out of 5 stars

Hello, I'm a new client with Eightcap, having joined three days ago. The registration process was very smooth and detailed, providing all the information I needed. They seem trustworthy, and I made a... See more

Company replied

Company details

  1. Finance broker
  2. Currency exchange service
  3. Financial Institution
  4. Gold and silver trading company
  5. Stock broker

Written by the company

Eightcap is an award-winning regulated broker which specialises in providing online Forex and CFD trading solutions to clients worldwide via the popular MetaTrader and TradingView platforms.

Contact info

4.1

Great

TrustScore 4 out of 5

4K reviews

5-star
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Rated 1 out of 5 stars

Is this the same review

Is this the same review? I’m looking at for eightcap global Limited. Offshore Bahamas.

16 April 2026
Unprompted review
Eightcap logo

Reply from Eightcap

Dear H Menace,

Thanks for getting in touch. We couldn’t find any matching records in our system. Please email us at global@eightcap.com with more information so we can assist you.

Warm regards,

The Eightcap team

Rated 4 out of 5 stars

Ok the song of the song

Ok the song of the song

16 April 2026
Unprompted review
Eightcap logo

Reply from Eightcap

Dear Sean,

Thank you for your review! We’d love to hear more details about your positive experience, so feel free to update your review to let us know!

All the best,

The Eightcap team

Rated 5 out of 5 stars

GOT MY PAYOUT FROM EIGHTCAP CHALLENGES

GOT MY PAYOUT FROM EIGHTCAP CHALLENGES
THEY ARE EXTREMELY FAST

THATS ALL THAT MATTERS MOST

THANKS TO EIGHTCAP CHALLENGE TEAM

16 April 2026
Unprompted review
Eightcap logo

Reply from Eightcap

Dear John,

Thank you for your fantastic review! We’re thrilled to have you with us at Eightcap. If you ever have questions, ideas or need support, our team is always here.

All the best,

The Eightcap team

Rated 5 out of 5 stars

Alex helped me from eightcap

Alex helped me from eightcap. He's a good communicator which is valuable rare trait these days . He was very explicit and listening to my needs. Made sure I had a full understanding on what I may be looking for.

Thanks

13 April 2026
Eightcap logo

Reply from Eightcap

Dear Espresso,

Thanks for the lovely feedback! We’re delighted to hear that Alex provided great support. Please don’t hesitate to contact us if you need anything moving forward.

Warm regards,

The Eightcap team

Rated 5 out of 5 stars

Good job this it so fast

Good job this it so fast

15 April 2026
Eightcap logo

Reply from Eightcap

Dear Sitthichai,

Thanks for the wonderful feedback! We’re delighted to hear Eightcap has been working well for you. Please don’t hesitate to contact us if you ever need support. Happy trading!

All the best,

The Eightcap team

Rated 1 out of 5 stars

AVOID RUN

AVOID RUN. if there was less than 1 star that would be more appropriate. Very fast to take your money. Extremely slow to withdraw your money
Constantly asking for different documents to be uploads NO responses and when you do get a live body the only thing you get is "let me explain t to you " The worse experience that I have had in 12 years of trading. NEVER Again If I ever get money I will update this but I dont believe there is any chance to get my money back.

Finally did get my money back. After I posted this. Still not impressed.

11 April 2026
Unprompted review
Eightcap logo

Reply from Eightcap

Dear Tim,

Thank you for your feedback. We’re sorry to hear about your experience. Our team has reached out to you directly to continue assisting with your case. Thank you for your patience.

Warm regards,

The Eightcap team

Rated 5 out of 5 stars

Good broker for Gold trading

Always I trade Gold. Eightcap have the best tight spread and instant execution. Also their customer care have a fast response and are dedicated to problem solving.

13 April 2026
Unprompted review
Eightcap logo

Reply from Eightcap

Dear Adriano,

We really appreciate your feedback. It’s great to hear that our customer support team has been providing you with a positive experience. Please reach out anytime you need assistance.

Warm regards,

The Eightcap team

Rated 5 out of 5 stars

Great support

10 April 2026
Unprompted review
Eightcap logo

Reply from Eightcap

Thanks, API! Wonderful to hear our team could support you. Reach out anytime.

Rated 5 out of 5 stars

Very nice platform for trading

Very nice platform for trading , easy deposits and withdrawal in less than 24 hours.. recommend always…

9 April 2026
Unprompted review
Eightcap logo

Reply from Eightcap

Dear Harminder,

We’re so glad to hear you’re enjoying your experience! If you need guidance or support at any point, please don’t hesitate to reach out – we’re here to help.

Warm regards,

The Eightcap team

Rated 4 out of 5 stars

4 is very tight spread and fast…

4 is very tight spread and fast execution.
Remaining 1 is slow approval and slow withdrawal.

8 April 2026
Unprompted review
Eightcap logo

Reply from Eightcap

Dear Rommil,

We appreciate your kind words and constructive feedback. We’re glad to know you’re enjoying Eightcap and we’re always here if you need anything else.

Warm regards,

The Eightcap team

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