eil.com & RareVinyl.com  Reviews 20,434

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 2,310 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product quality, noting that items are often rare, vintage, and in excellent condition, frequently exceeding expectations. The delivery service is highly regarded for its speed, reliability, and exceptional packaging, which ensures products arrive safely and undamaged. Reviewers also appreciate the reasonable pricing and the wide selection of items available, making it easy to find desired products. However, some customers mentioned that prices can occasionally be a bit high, particularly for certain music genres, though they often acknowledge the archive quality justifies this. A few other people also felt that communication regarding quotes for selling items could be improved, with some not receiving a quote and being asked to bring their collection in person.

What people talk about most

Product

Consumers find product quality to be excellent, with many praising the condition of vinyl records, often... See more

Quality

Reviewers highlight positive aspects of quality, consistently praising the excellent condition of records,... See more

Delivery service

People report positive experiences with delivery service, frequently highlighting quick and efficient... See more

Service

Customers consistently note positive experiences with service, often describing it as excellent, fast, and... See more

Price

Customers had positive experiences with price, often finding items at reasonable and fair prices, even for... See more

Reviews shaping this summary

Rated 5 out of 5 stars

As always can find a rare LP at a responable price, contition never varies from the grading stated,Shipment is quick, good packaging and plenty of e-mail updates? Actual LP wasa 'tie/ die' coloured Dy... See more

Rated 5 out of 5 stars

Reliable, trustworthy and dedicated to those that worship Vinyl. They have so much that you would want and will deliver quickly and make sure your Albums are well protected. Much that I would like is... See more

Rated 5 out of 5 stars

Great quality vintage, rare & recent vinyl & CD's but also memorabilia. I have bought loads of things from EIL / Rare Vinyl over many years, always excellent quality &, perhaps even more importantly,... See more

Rated 5 out of 5 stars

They send me notifications of new records that have came in so l can get in quickly. Exceptional range, l manly buy 7" singles for my jukebox, things I remember from the 60s - 70s. I don't buy very... See more


Company details

  1. #28 of 60 best companies in Music shop

Written by the company

Established since 1985, we are the world Leader in buying & selling Rare Vinyl Records, CDs and Music Memorabilia from the 60s to present day.


Contact info

4.8

Excellent

TrustScore 5 out of 5

20k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 98% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Beautiful limited edition, but be prepared for customs delays and fees

The item is stunning and arrived in perfect condition thanks to the excellent packaging. However, EU buyers should be prepared for longer wait times than those stated on the website. My order took about two weeks to reach Italy; the May 1st public holiday likely contributed to the initial delay at the international hub. Also, be aware of import fees: on a total of €52.95, I had to pay an additional €15.60 in cash to the courier. Overall a great store for rare finds, just factor in the extra time and taxes!

14 May 2026
Unprompted review
Rated 5 out of 5 stars

Never Yet Been Disappointed.

As a vinyl lover I am easily disappointed, many albums from different sellers have arrived dirty, scuffed and otherwise not in satisfactory condition resulting in immediate return.

Vinyl I've bought from RareVinyl has ALWAYS arrived in excellent condition and well packaged for good protection. I have never yet received a damaged or unsatisfactory disc from them.

After a good number of bad experiences from other retailers, RareVinyl are now my FIRST CHOICE in online purchasing. They don't only sell these precious black discs they care for them and their customers too.

16 May 2026
Unprompted review
Rated 5 out of 5 stars

Reliability

Used this company a few times before and been very satisfied each time , the stock they have is fantastic, was able to find a band from my youth and ordering was very smooth and simple to complete and was delivered within 2 days , very satisfied

17 April 2026

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