eil.com & RareVinyl.com  Reviews 20,434

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 2,310 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product quality, noting that items are often rare, vintage, and in excellent condition, frequently exceeding expectations. The delivery service is highly regarded for its speed, reliability, and exceptional packaging, which ensures products arrive safely and undamaged. Reviewers also appreciate the reasonable pricing and the wide selection of items available, making it easy to find desired products. However, some customers mentioned that prices can occasionally be a bit high, particularly for certain music genres, though they often acknowledge the archive quality justifies this. A few other people also felt that communication regarding quotes for selling items could be improved, with some not receiving a quote and being asked to bring their collection in person.

What people talk about most

Product

Consumers find product quality to be excellent, with many praising the condition of vinyl records, often... See more

Quality

Reviewers highlight positive aspects of quality, consistently praising the excellent condition of records,... See more

Delivery service

People report positive experiences with delivery service, frequently highlighting quick and efficient... See more

Service

Customers consistently note positive experiences with service, often describing it as excellent, fast, and... See more

Price

Customers had positive experiences with price, often finding items at reasonable and fair prices, even for... See more

Reviews shaping this summary

Rated 5 out of 5 stars

As always can find a rare LP at a responable price, contition never varies from the grading stated,Shipment is quick, good packaging and plenty of e-mail updates? Actual LP wasa 'tie/ die' coloured Dy... See more

Rated 5 out of 5 stars

Reliable, trustworthy and dedicated to those that worship Vinyl. They have so much that you would want and will deliver quickly and make sure your Albums are well protected. Much that I would like is... See more

Rated 5 out of 5 stars

Great quality vintage, rare & recent vinyl & CD's but also memorabilia. I have bought loads of things from EIL / Rare Vinyl over many years, always excellent quality &, perhaps even more importantly,... See more

Rated 5 out of 5 stars

They send me notifications of new records that have came in so l can get in quickly. Exceptional range, l manly buy 7" singles for my jukebox, things I remember from the 60s - 70s. I don't buy very... See more


Company details

  1. #28 of 60 best companies in Music shop

Written by the company

Established since 1985, we are the world Leader in buying & selling Rare Vinyl Records, CDs and Music Memorabilia from the 60s to present day.


Contact info

4.8

Excellent

TrustScore 5 out of 5

20k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 98% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Ordered a rare 1970s vinyl with…

Ordered a rare 1970s vinyl with shipping to US. Excellent packaging and speedy shipping. Would definitely order from RareVinyl again; in fact, it will be my go-to site when looking for collector pieces.

16 April 2026
Rated 5 out of 5 stars

Great service

Very helpful and the vinyl are majority the original a few remastered but it great to be able to keep my collection going i had original copies of quite a few artists when i moved a box containg them went missing and through rare vinyl i' ve been able to replace some
Service and delivery very good

26 March 2026
Rated 5 out of 5 stars

Happy buyer.

Having found the vinyl I was looking for and paying a very reasonable price for it, the album arrived promptly and extremely well packaged, minimising the risk of damage in the post. It’s as described, both the sleeve and record itself in good condition. Really nice to have this back in my collection. I would definitely recommend this supplier.

24 March 2026
Rated 4 out of 5 stars

I should give 2 ratings

I should give 2 ratings: 5 stars for the product I purchased and 1 star for the taxes. Unfortunately, I had to pay over 60 euros in customs fees to collect the product.
I don't know if I'll buy from you again or if I'll find another store in the European Union.

15 April 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look