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Review summary

Created with AI, based on recent reviews

Evaluating 65 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional customer service, highlighting their quick responses, helpfulness, and efficiency in resolving issues. Many people also appreciate the fast shipping and the overall positive experience with their orders. However, some customers occasionally received incorrect or damaged products, or experienced issues with items not working as expected. In these instances, the responsive customer service team was noted for quickly addressing and resolving these concerns, often by sending replacements or issuing refunds.

What people talk about most

Customer service

Customers consistently note positive experiences with customer service. Reviewers frequently praise the quick... See more

Product

Reviewers highlight ambiguous aspects of product. Many customers praise the high quality and great prices of... See more

Order

Clients share positive opinions on order. Many customers consistently praise the quick processing and... See more

Staff

People report positive experiences with staff, highlighting their helpfulness and efficiency. Customers... See more

Delivery service

Users describe positive interactions with delivery service. Customers consistently praise the fast shipping,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I completely messed up my shipping address and didn't notice until my order was placed. I got ahold of customer service and they got back to me within a couple hours, and they straightened everything... See more

Rated 5 out of 5 stars

I placed my first order and received it within 5 days! When I opened my order, I received 3 wrong flavors! Errors happen and the box colors of what I ordered verse what I received were so dang cl... See more

Rated 5 out of 5 stars

I’ve ordered a few times with this company and have only received a wrong order once. What I ordered vs what I received were so close in name and i understand mistakes happen. Evelyn was great in prom... See more

Rated 5 out of 5 stars

First let me say the shipping was fast, much faster than most places i have used. I reached out to customer service, since there was an issue with my juice, and they were quick to respond every time t... See more


Company details

  1. Vaporiser shop

Written by the company

eJuiceDB.com is your best online choice for 1300+ top eJuice/eLiquid vaping ecig brands. Get the brands you like to vape at the prices you expect!


Contact info

4.8

Excellent

TrustScore 5 out of 5

193 reviews

5-star
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1-star

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Rated 5 out of 5 stars

Awesome

This is an awesome store to do business with. They have great vapes and stock. Staff is always friendly and willing to help. Very fast shipping.
I enjoy doing business with them.

12 November 2024
Unprompted review
Rated 5 out of 5 stars

Finally a good online vape store

Finally a good online vape store. After trying vapesourcing and a couple of other online stores with bad results, I tried these guys and they are legit. Spent $350 and the order was correct and arrived via fedex within 4 days of placing order. No bs fees or bs signature fees. Legit

11 October 2024
Unprompted review
Rated 5 out of 5 stars

Shipping Address Update

Customer service helped accommodate a change to my shipping address to avoid a return to sender scenario. I emailed them shortly after placing my order and they was able to confirm the address was updated successfully. Thank you!

30 September 2024
Unprompted review
Rated 5 out of 5 stars

"I had a fantastic experience shopping…

"I had a fantastic experience shopping at ejuiceDb.com. Their products are authentic, and the shipping was incredibly fast. The customer service team was amazing, always helpful and responsive. The entire ordering process was flawless, from selecting my vapes to receiving them at my doorstep. Their prices are unbeatable, and their sales are phenomenal. I highly recommend this online vape store!"

20 September 2024
Unprompted review
Rated 5 out of 5 stars

This was my first experience with eJuiceDB

This was my first experience with eJuiceDB, and I am extremely happy. I placed my order on Thursday and received it on Monday. It was due to arrive on Tuesday, but arrived a day early. Some of the items I've already been using, but I wanted to try something new, so I ordered a couple of new flavors. They taste really nice. Their prices are cheaper than my local vape shop. I will definitely be using eJuiceDB.

12 September 2024
Unprompted review
Rated 5 out of 5 stars

Top notch company and shipping was…

Top notch company and shipping was amazing! Get my order within a 3 to 4 day period is outstanding! Great customer service with any questions. I highly recommend this company to anyone.

21 August 2024
Unprompted review
Rated 5 out of 5 stars

I've placed over a dozen orders and…

I've placed over a dozen orders and only ran into one issue, which was quickly resolved by customer service. It's nice to be able to reach someone when there is a hiccup. Shipping is typically quick and the product is good.

19 August 2024
Unprompted review
Rated 5 out of 5 stars

I love Brewed Awakenings- eJuiceDB taught me why

I love Brewed Awakenings, but didn't know the company might use slightly different names for the same product. I thought I was sent the wrong item. Missy was very patient and explained it to me- this was after I sent three emails. eJuiceDB not only has the fastest delivery, but their customer service is excellent. This is a company I will stay with.

18 July 2024
Unprompted review
Rated 1 out of 5 stars

Do not buy from here I purchased…

Do not buy from here I purchased several really great vapes but one of them called a side piece orgasm flavor. Vape was absolutely horrible. It tasted like literally apple cider vinegar or smoking toxic air but when I wrote in to tell the company about it, they have spent days deliberating and doing nothing about it wouldn’t even just send me a simple credit for the store or anything. I would’ve been better off burning my money because at least burning the money would’ve provided warmth. Don’t buy here go to huffand puffers.com where they treat you like you’re actually a customer that matters

27 June 2024
Unprompted review
eJuiceDB logo

Reply from eJuiceDB

Hi there James you emailed last week and we offered you a credit for this product. But were waiting for your confirmation. We are closed through the weekend and are replying to you again this morning. Please make sure our email did not go to spam. Support@ejuicedb.com

Rated 1 out of 5 stars

They scammed me money cutted off and…

They scammed me money cutted off and order not confirmed! And when writing to support they don’t answering. Also have pictures :)

19 June 2024
Unprompted review
eJuiceDB logo

Reply from eJuiceDB

Hi there, looking up this name we do not have an order from you. Please email support@ejuicedb.com with your order number so we can assist you. Or please check your spam for a reply from us

Rated 1 out of 5 stars

I ordered 62 dollars worth of vapes…

I ordered 62 dollars worth of vapes that was delivered to the wrong address the proof of delivery photos clearly show two different houses from the orders that I made two days apart. I never got what I already paid for and never found where they actually delivered it to

4 June 2024
Unprompted review

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