Fabulous Service, made the call, the engineer was on site in two hours. Diagnosed the problem and went and got the parts there and then. Returned and fixed the problem, all working again in a matte... See more
Company replied
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Review summary
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Reviews shaping this summary
Ryan and his team were very professional from the start. They planned and executed the work expertly, on time and on budget. The inevitable obstacles were overcome in a thoughtful and cost-effective w... See more
Company replied
We have been very impressed with Ekoflow. Our first contact with Imogen was comprehensive as we stated our situation. She immediately understood and acted and within a day a meeting was set up. The s... See more
Company replied
Very efficient, on time and cost effective We called Ekoflow on Thursday to book our service and emptying of our system. They arrived on Tuesday the following week The staff are very polite v... See more
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Company details
- #1 of 8 best companies in Waste water and sewage treatment company
Written by the company
At Ekoflow LTD we offer full wastewater treatment from installation, servicing and repairs of sewage treatment plants using genuine parts and spares for leading brands such as Klargester, Tricel, Titan, WPL and Balmoral. Based in Gloucestershire and operating throughout the south-west and surrounding areas, we are able to look after our client's entire range of sewage treatment plants, septic tanks, pumping stations, rainwater harvesters and associated equipment. We offer fault-finding, maintenance, breakdown and repairs of all waste water and clean water systems. The treatment plant and pump station services we offer at Ekoflow are tailor-made to suit your individual requirements. We can also advise on suitable septic tanks and sewage treatment plants for your property. Rest assured that your water treatment is in safe hands. Contact our team for expert advice and recommendations on 01452 247480 or info@ekoflow.co.uk.
Our Affordable Service Packages
From only £15 a month!
Sign up to one of our service packages, to spread the cost of your service and guarantee to lock in this years service rate for 2 years! With 3 levels of packages, each with different levels of cover, something to suit all!* If this is of interest to you, get in touch with our office team today on 01452 247480 or reach out to info@ekoflow.co.uk. *terms and conditions apply.
Contact info
Unit 13 Springfield Business Centre, GL10 3SX, Stonehouse, United Kingdom
- 01452 247480
- info@ekoflow.co.uk
- ekoflow.co.uk
4.9
Excellent
648 reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Ekoflow Engineering Support
Ekoflow has once again provided excellent engineering and customer care for our communal septic tank. Having carried out an annual service, EKOFLOW identified some faults which needed fixing. They provided a quote and, within a couple of weeks, carried out the necessary works. They are great communicators and provide detailed service reports.
2 April 2026
Reply from Ekoflow Ltd
Hi Louise, thank you for taking the time to leave us a positive review, and thank you for your continued support. We will look forward to servicing your system again next year. All the best.
Very efficient
Very efficient, on time and cost effective
We called Ekoflow on Thursday to book our service and emptying of our system.
They arrived on Tuesday the following week
The staff are very polite very knowledgeable and efficient.
It's very easy to work with the individuals at Ekoflow
I would highly recommend Ekoflow
9 April 2026
Reply from Ekoflow Ltd
Hi Nicholas, thank you for taking the time to leave us this excellent review! We're so pleased to hear that you would recommend Ekoflow and that our engineers were polite, efficient and knowledgeable. We will look forward to working with you again in the future. All the best!
Efficient service as always
7 April 2026
Reply from Ekoflow Ltd
Thank you Robin! We will look forward to servicing your system again next year.
Excellent service
Excellent service. Prompt reminder, prompt service and pleasant office staff.
7 April 2026
Reply from Ekoflow Ltd
Hi Susan, thank you for leaving us a positive review! We will ensure your kind words are passed on to our office staff.
Reply from Ekoflow Ltd
Hi Robert, thank you for your kind review.
Reply from Ekoflow Ltd
Hi Darren, thank you for taking the time to leave us a positive review - it really is appreciated!
Reply from Ekoflow Ltd
Hi Merilyn, thank you for your positive feedback!
Professional and efficient service from…
Professional and efficient service from initial booking to completion of the job.
17 March 2026
Reply from Ekoflow Ltd
Hi David, thank you for your time in leaving this review!
A professional company
The company behaved in a professional way throughout, from office to hone visit. The engineer who arrived sorted the problem quickly.
16 March 2026
Reply from Ekoflow Ltd
Hi Hilary, thank you for your time in leaving this review, we are pleased to hear we could sort this quickly for you!
Fast and efficient
Very helpful and came to inspect septic tank as soon as they could- bringing date forward knowing it was urgent.
Efficient and got report almost by return!
5 March 2026
Reply from Ekoflow Ltd
Hi Rachel, thank you so much for your time in leaving this review, we are pleased to hear we were able to have this booked in so promptly!
Reply from Ekoflow Ltd
Hi Richard, thank you for your time in leaving us this review! We really appreciate it!
Engineers were very efficient polite &…
Engineers were very efficient polite & knowledgeable
12 March 2026
Reply from Ekoflow Ltd
Hi Pat, thank you for your review and returning custom!
This company is a joy to deal with
This company is a joy to deal with. Very professional from the first engagement, great communication about the visit and great service when the engineer arrived. I couldnt rate them highly enough. Well done, Ryan, Sam & Tom
10 March 2026
Reply from Ekoflow Ltd
Hi Mark, thank you so much for your time in leaving this review, it is highly appreciated! We will ensure your kind words are passed on to the team.
The usual top quality service
The usual top quality service from the team at EKOFLOW, that we have come to know and love! Thanks again.
5 March 2026
Reply from Ekoflow Ltd
Hi Thomas, thank you for your time in leaving this lovely review! We appreciate the feedback and look forward to the next time we service the system!
Reply from Ekoflow Ltd
Hi Frank, thank you for your review!
Ekoflow - predictably excellent
As always Eko flow carried out the serviced promptly, efficiently and confidently. Tom was courteous and friendly.
5 March 2026
Reply from Ekoflow Ltd
Hi Andrew, thank you for your time in leaving this review. We will ensure your kind words are passed on!
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