Fabulous Service, made the call, the engineer was on site in two hours. Diagnosed the problem and went and got the parts there and then. Returned and fixed the problem, all working again in a matte... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Ryan and his team were very professional from the start. They planned and executed the work expertly, on time and on budget. The inevitable obstacles were overcome in a thoughtful and cost-effective w... See more
Company replied
We have been very impressed with Ekoflow. Our first contact with Imogen was comprehensive as we stated our situation. She immediately understood and acted and within a day a meeting was set up. The s... See more
Company replied
Very efficient, on time and cost effective We called Ekoflow on Thursday to book our service and emptying of our system. They arrived on Tuesday the following week The staff are very polite v... See more
Company replied
Company details
- #1 of 8 best companies in Waste water and sewage treatment company
Written by the company
At Ekoflow LTD we offer full wastewater treatment from installation, servicing and repairs of sewage treatment plants using genuine parts and spares for leading brands such as Klargester, Tricel, Titan, WPL and Balmoral. Based in Gloucestershire and operating throughout the south-west and surrounding areas, we are able to look after our client's entire range of sewage treatment plants, septic tanks, pumping stations, rainwater harvesters and associated equipment. We offer fault-finding, maintenance, breakdown and repairs of all waste water and clean water systems. The treatment plant and pump station services we offer at Ekoflow are tailor-made to suit your individual requirements. We can also advise on suitable septic tanks and sewage treatment plants for your property. Rest assured that your water treatment is in safe hands. Contact our team for expert advice and recommendations on 01452 247480 or info@ekoflow.co.uk.
Our Affordable Service Packages
From only £15 a month!
Sign up to one of our service packages, to spread the cost of your service and guarantee to lock in this years service rate for 2 years! With 3 levels of packages, each with different levels of cover, something to suit all!* If this is of interest to you, get in touch with our office team today on 01452 247480 or reach out to info@ekoflow.co.uk. *terms and conditions apply.
Contact info
Unit 13 Springfield Business Centre, GL10 3SX, Stonehouse, United Kingdom
- 01452 247480
- info@ekoflow.co.uk
- ekoflow.co.uk
4.9
Excellent
654 reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Engineers were very efficient polite &…
Engineers were very efficient polite & knowledgeable
12 March 2026
Reply from Ekoflow Ltd
Hi Pat, thank you for your review and returning custom!
This company is a joy to deal with
This company is a joy to deal with. Very professional from the first engagement, great communication about the visit and great service when the engineer arrived. I couldnt rate them highly enough. Well done, Ryan, Sam & Tom
10 March 2026
Reply from Ekoflow Ltd
Hi Mark, thank you so much for your time in leaving this review, it is highly appreciated! We will ensure your kind words are passed on to the team.
The usual top quality service
The usual top quality service from the team at EKOFLOW, that we have come to know and love! Thanks again.
5 March 2026
Reply from Ekoflow Ltd
Hi Thomas, thank you for your time in leaving this lovely review! We appreciate the feedback and look forward to the next time we service the system!
Reply from Ekoflow Ltd
Hi Frank, thank you for your review!
Ekoflow - predictably excellent
As always Eko flow carried out the serviced promptly, efficiently and confidently. Tom was courteous and friendly.
5 March 2026
Reply from Ekoflow Ltd
Hi Andrew, thank you for your time in leaving this review. We will ensure your kind words are passed on!
Reply from Ekoflow Ltd
Hi Chris, thank you for your time in leaving this review!
Reply from Ekoflow Ltd
Hi Adrian, thank you for your review! We really appreciate it.
A great company
We were impressed with this company from start to finish. The team that did the job were excellent. We were particularly impressed with Sin who project managed the day to day work on site. He consulted with us and adopted a very sensible and careful approach to the work being undertaken.
2 March 2026
Reply from Ekoflow Ltd
Hi Nick, thank you for your time in leaving this review. We really appreciate your kind words and will ensure these are passed on to Sinisa as well!
Friendly and explained the problem
Friendly and explained the problem
in a way i understood.
2 March 2026
Reply from Ekoflow Ltd
Hi John, thank you for leaving this review. We are glad to hear our engineer was able to explain the issue in an informative and understandable manner!
Really friendly and polite and it was…
Really friendly and polite and it was nice to have the tank completely emptied I would highly recommend and I definitely will be using again thank you :-)
2 March 2026
Reply from Ekoflow Ltd
Hi Kerry, thank you for your kind words and time in leaving this review. So happy to hear you would recommend us and we look forward to emptying your system in the future!
Ekoflow was recommended to us by a…
Ekoflow was recommended to us by a local business man and they met all my expectations.
They were professional, polite, efficient and provided good value for money. I would not hesitate to recommend them to my friends/colleagues.
Thank you for all your hard work Ryan, Sam and team.
18 February 2026
Unprompted review
Reply from Ekoflow Ltd
Hi Jackie and Steve, thank you so much for your time in leaving this review. We are so pleased to hear we have been able to meet your expectations and appreciate your recommendation! We will pass your kind words on to those involved.
Quick service
Quick service, polite, helpful and knowledgeable operative. Good price.
20 February 2026
Reply from Ekoflow Ltd
Hi Sam, thank you for your review! We are pleased to hear the operative was helpful and knowledgeable, we will ensure this feedback is passed on!
Excellent company
Excellent company, always efficient, friendly staff, timely service all at reasonable prices.
20 February 2026
Reply from Ekoflow Ltd
Thank you so much for your review, and your continued custom!
Great, reliable service
I have found Ekoflow very reliable, knowledgeable and easy to deal with, just what you need with a specialist company.
9 February 2026
Reply from Ekoflow Ltd
Hi Andy, thank you for your time in leaving this review. We are pleased to hear we have met your expectations!
The chap that visited was polite knew…
The chap that visited was polite knew what he was looking for .
The company in general has been easy to work with.
17 February 2026
Reply from Ekoflow Ltd
Hi Mick, thank you so much for your time in leaving this review, we really appreciate it and glad the attending engineer was polite and informative!
Good service from initial call to…
Good service from initial call to removal
Would recommend
13 February 2026
Reply from Ekoflow Ltd
Hi Edward, thank you for your time in leaving this review and your recommendation!
Reply from Ekoflow Ltd
Hi Colin, thank you for your review, we really appreciate it!
Great job done in torrential rain
Great job done in torrential rain, much appreciated thanks
12 February 2026
Reply from Ekoflow Ltd
Hi Mr Hull, thank you for your time in leaving this review, it is really appreciated!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.