Ryan and his team were very professional from the start. They planned and executed the work expertly, on time and on budget. The inevitable obstacles were overcome in a thoughtful and cost-effective w... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Fabulous Service, made the call, the engineer was on site in two hours. Diagnosed the problem and went and got the parts there and then. Returned and fixed the problem, all working again in a matte... See more
Company replied
We have been very impressed with Ekoflow. Our first contact with Imogen was comprehensive as we stated our situation. She immediately understood and acted and within a day a meeting was set up. The s... See more
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Quick and easy experience using Ekoflow for the first time to empty our septic tank. Responsive and quick communication to a few questions we had, easy to book, and turned up on the scheduled... See more
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Company details
- #1 of 8 best companies in Waste water and sewage treatment company
Written by the company
At Ekoflow LTD we offer full wastewater treatment from installation, servicing and repairs of sewage treatment plants using genuine parts and spares for leading brands such as Klargester, Tricel, Titan, WPL and Balmoral. Based in Gloucestershire and operating throughout the south-west and surrounding areas, we are able to look after our client's entire range of sewage treatment plants, septic tanks, pumping stations, rainwater harvesters and associated equipment. We offer fault-finding, maintenance, breakdown and repairs of all waste water and clean water systems. The treatment plant and pump station services we offer at Ekoflow are tailor-made to suit your individual requirements. We can also advise on suitable septic tanks and sewage treatment plants for your property. Rest assured that your water treatment is in safe hands. Contact our team for expert advice and recommendations on 01452 247480 or info@ekoflow.co.uk.
Our Affordable Service Packages
From only £15 a month!
Sign up to one of our service packages, to spread the cost of your service and guarantee to lock in this years service rate for 2 years! With 3 levels of packages, each with different levels of cover, something to suit all!* If this is of interest to you, get in touch with our office team today on 01452 247480 or reach out to info@ekoflow.co.uk. *terms and conditions apply.
Contact info
Unit 13 Springfield Business Centre, GL10 3SX, Stonehouse, United Kingdom
- 01452 247480
- info@ekoflow.co.uk
- ekoflow.co.uk
4.9
Excellent
656 reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
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Very efficient service from start to…
Very efficient service from start to finish - cannot recommend highly enough.
7 November 2025
Reply from Ekoflow Ltd
Hi Jonathan, thank you for this positive review. We are so glad you found the service efficient! Thank you for the recommendation!
Annual plan. Empty & Service.
Sewage Treatment Plant emptied and serviced for its first annual service. Ekoflow contacted us to arrange this. It was emptied first then serviced. The engineers were faultless and a report followed the same day.
Thank you.
21 October 2025
Reply from Ekoflow Ltd
Hi Kate,
Thank you for taking the time to leave this positive review!
We are delighted to hear that you were happy with the system's first service and report.
We look forward to working with you for the future maintenance of your system.
Will use again
Excellent response. Good price. Pleasant & professional operator. Not entirely cleaned so we had to use our prodder & hose to finish it. However we will certainly use them again.
17 October 2025
Reply from Ekoflow Ltd
Hi Jennifer, thank you for your time in leaving this review. Thankyou for the feedback, we will ensure this is taken on board! See you next time!
All round exellent.
All round exellent.
No issues. Pleasant contractors. Kept me informed
Left site ater completing job in better condition than when they arrived
16 October 2025
Reply from Ekoflow Ltd
Thank you for your review Ian, it is highly appreciated!
Good efficient service
Good efficient service. The crew were considerate and helpful, kept me informed and even removed a rotting wooden cover, something which was beyond their remit.
10 October 2025
Reply from Ekoflow Ltd
Hi Mary, thank you for your time in leaving this review. We really appreciate it and are glad to hear the team went above and beyond!
Mr & Mrs R Hart
Excellent professional knowledge and service.
Speedy, efficient and helpful responses to email enquiries
10 October 2025
Reply from Ekoflow Ltd
Hi Mr & Mrs Hart, thank you for your review, it is highly appreciated!
Pumping stations and pumps
I have recently used ekoflow ltd for a instillation of a sewer plant this company are one of the best companies I have ever dealt with prompt response and very knowledgeable I would highly recommend
Regards
Shaun may
6 October 2025
Unprompted review
Reply from Ekoflow Ltd
Hi Shaun, thank you so much for your review, we really do appreciate it! Thank you for your recommendation!
Very efficient and friendly operative
8 October 2025
Reply from Ekoflow Ltd
Thank you for your review Katherine!
Prompt service but noticed the price…
Prompt service but noticed the price doubled with extra charge out call! Very expensive for what they did
9 October 2025
Reply from Ekoflow Ltd
Hi Amanda,
Thank you for taking the time to share your feedback.
Should you wish to discuss the matter further, please feel free to contact our office on - 01452 247480 or alternatively, please drop us an email to - info@ekoflow.co.uk
Service Engineer came on time and…
Service Engineer came on time and completed in an hour. The WTE system is much quieter now.
8 October 2025
Reply from Ekoflow Ltd
Hi Jason, thank you for taking the time to leave us a positive review - it really is appreciated!
Engineer arrived on time and carried…
Engineer arrived on time and carried out the service with minimal fuss.
He was also able to provide an update on how the unit was running and how the bacteria results were good.
7 October 2025
Reply from Ekoflow Ltd
Hi David, thank you for your review!
We're glad to hear the engineer arrived on time and that the service went well. We really appreciate your feedback and will look forward to servicing your system again next year.
we had a issue with our air pump phoned…
we had a issue with our air pump phoned the office
came out next day all sorted in less the 1 hour
fantastic service as usual nice people highly recommend Ecoflow Ltd
6 October 2025
Reply from Ekoflow Ltd
Hi Eric, thank you for taking the time to leave us a positive review! We're so pleased our engineers were able to get your system back up and running withing 24 hours. We truly appreciate your recommendation.
excellent service
excellent service.
too expensive though. your call out charges are nearly double anybody else’s
2 October 2025
Reply from Ekoflow Ltd
Hi Michael, thank you for your feedback. We will ensure this is taken on board when reviewing our prices next year!
We live in a really difficult place to…
We live in a really difficult place to get to but the Ekoflow team navigated the steep and narrow road to our house and were polite, friendly and efficient.
2 October 2025
Reply from Ekoflow Ltd
Hi Michelle, thank you so much for your kind review!
We're pleased our tanker was able to reach you and empty your system accordingly. We'll look forward to emptying your system again next year. All the best.
The engineer who came to service our…
The engineer who came to service our home sewer treatment machinery was very pleasant and answered our questions fully. Would certainly recommend Ekoflow
1 October 2025
Reply from Ekoflow Ltd
Hello Linda,
We are delighted to hear our engineer provided a pleasant and helpful service for you! - We will pass these comments onto him, thank you.
We look forward to working with you for the future maintenance of your system.
Nathan arrived on time and was very…
Nathan arrived on time and was very polite and efficient. The service was done swiftly and the report was very helpful.
I would highly recommend Ekoflow
1 October 2025
Reply from Ekoflow Ltd
Hey Michael,
Thank you so much for leaving this positive review.
We are so glad that you were happy with the service you received from our engineer, Nathan - we will be sure to pass these comments onto him!
Prompt
Prompt, on time with advance notice, identified problem, had spares and fixed in very short time
2 October 2025
Reply from Ekoflow Ltd
Hi Matthew,
We are delighted to hear you found our process to be efficient from start to finish!
We appreciate the time you have taken to leave this positive review, thank you.
Annual service
I get my basement pump serviced annually by Ekoflow. Detailed report sent afterwards. Very happy with service.
1 October 2025
Reply from Ekoflow Ltd
Hey Jody!
Thank you for taking the time to leave this positive review!
Excellent service from Ryan and his team
Ryan and his team were very professional from the start. They planned and executed the work expertly, on time and on budget. The inevitable obstacles were overcome in a thoughtful and cost-effective way, including the repair of a cut telephone line without quibble. I was kept closely informed and consulted at every stage. I would highly recommend Ekoflow - they offer simply excellent service.
1 September 2025
Reply from Ekoflow Ltd
Hi Alex,
Thanks so much for taking the time to leave this kind review!
We're really glad to hear that you found our team to be professional and well-organised from the start and throughout the installation of your system.
There are sometimes unforeseen obstacles that occur and we appreciate your acknowledgement of our efforts to overcome this in a cost- effective and thoughtful way.
Thank you for your recommendation, we really appreciate it!
We will look forward to servicing and emptying your system annually.
All the best!
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