Ekoflow Ltd Reviews 656

Martin was polite and helpful and rang me prior to arrival.

As always very professional and a pleasure doing business with them.

Great service all round and a fast turn around as I needed it done quickly.
Well done team!

Absolutely fantastic, from start to finish. Explained everything fully, superb service. The guys were polite , tidy and always on time . Best company we have used for any work in years , highly recommend

Came on time and worked hard to sort out the issue - which the engineer did.

We have been very impressed with Ekoflow. Our first contact with Imogen was comprehensive as we stated our situation. She immediately understood and acted and within a day a meeting was set up. The site visit was carried out with very good attention to detail and followed up with a report, again within 24 hours. This is truly a first class service.

We have used Ecoflow for some years. They have serviced and replaced a very old macerating pump efficiently and effectively. The new pump has just been checked and a verbal report on its functionality given. I would not dream of using anyone but Ekoflow for servicing or repairs. Pleasant workers too who know what they are doing.

Excellent and thorough service provided by Ekoflow who emptied and serviced our sewage treatment plant. Highly skilled and knowledgeable, they provided advice regarding on going maintenance of the system. First time we have used Ekoflow, will definitely continue to use them in the future.

As usual, the Ekoflow team arrived on time and got on with the annual servicing and emptying of our sewage treatment plant. I was pleased to see that Ekoflow now have their own tankers so servicing and the emptying of the plant is now wholly their responsibility; in previous years, a third-party company completed emptying.
All of the staff who attended were very friendly and professional and kept me aware of what they were doing and why they were doing it. The annual servicing and emptying were completed in about an hour.
I was advised that part of the overflow pipe was slightly backing up water and could benefit from high pressure jetting. I agreed the quote which was provided on-site and an appointment was made for the following afternoon. As James had a cancelled appointment he phoned and offered a visit in the morning which I accepted. He arrived shortly afterwards and completed the jetting operation quickly and without any mess.
Thanks also to Imogen who co-ordinates everything back at the office and was extremely helpful when I called with a couple of queries.
Ekoflow have exceeded my expectations and I will definitely use them in the future.

Having just returned from holiday the office was really helpful in confirming arrangements for my service.
Service Technician Nathan arrived punctually, was pleasant and very informative.
Good experience.

Ekoflow responded very quickly to our problem. Elijah visited and fixed our system within one visit. He was professional and very knowledgeable. Would highly recommend.

We have been using Eckoflow for four years now, firstly installing a new treatment plant, serving is quickly arranged and carried out after an email reminder that service is due. When a request was asked for during a routine service an estimate and date for works was quickly given and works carried out quickly and courteously.

Amazing Service, could not fault this company and everything they did for us. Would HIGHLY recommend to anyone and everyone

Friendly and helpful. Took a bit of extra time to explain what he did and found.

Have been using them for about three years after moving to a house with small sewage treatment plant. They have always been great. They give a call every year to book in the service. The engineers are always knowledgeable and really nice. Throughly recommend!

Excellent service. 100% recommend.

Ekoflow responded quickly to a pump failure and sorted it out straight away. Pleasant engineer and all was left clean and tidy.

Quick, and efficient, polite and on time. Thanks

Excellent customer service. High quality and frequent communication. Friendly and skilled engineer. An exceptionally professional company. Highly recommended.

After contacting many different companies re the works required to our pumping station, Ekoflow came back with by far the best price. Being suspicious of this this, I asked them for a detailed breakdown of their service, which they were happy to provide. On the day the works were carried out, their engineer arrived at the time given, was very personable and professional, went above and beyond and explained all that he had done. I then received a detailed report of the works carried out later that day.