Electric Bike Scooter Car Reviews 19

TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Electric Motor Shop

Written by the company

ElectricBikeScooterCar is the most dedicated retailers of electric vehicles in UK. We have branded electric scooters and mopeds. Call us: 020 3286 4834 or email sales@electricbikescootercar.co.uk


Contact info

4.2

Great

TrustScore 4 out of 5

19 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

ElectricBikeScooterCar

My experience of now owning a iscooter firstly it's a fantastic ride enjoyed the easy assembly with putting the iscooter together i would recommend the iscooter from ElectricBikeScooterCar as one of the best value for money. My order was just over a week delivery . The customer service was great fantastic 👏 👌 👍 thanks the iscooter 7 out of 10

11 March 2025
Unprompted review
Rated 5 out of 5 stars

The VSM Electric Bike/Scooter

In my opinion the VSM Electric Bike/Scooter sets a high standard for urban mobility. Its innovative design, impressive performance, and unmatched convenience make it a standout choice for me. I am a first-time rider, and this electric bike/scooter offers an unparalleled riding experience for my daily travels.
Its performance amazed me with its powerful motor
and efficient braking system, also the incorporation of a built in alarm system gives peace mind when parked up.
But most significant is the no-licence requirements, one more reason to facilitate my ease of operation.

18 April 2024
Unprompted review
Rated 5 out of 5 stars

I recently had a genuinely positive

I recently had a genuinely positive experience purchasing a moped from Emit. he was very knowledgeable but also went the extra mile to understand my preferences, making the selection process a breeze.

The purchasing procedure was both smooth and transparent, and Emit's commitment to customer satisfaction was evident throughout. Overall, Emit's approach to customer service and the quality of the moped have left me thoroughly satisfied with my decision.

14 January 2024
Unprompted review
Rated 1 out of 5 stars

Avoid this company at all cost

Avoid this company at all cost ,bike came damaged after taking 3 weeks to come even though it says 5-7 days,then took another 2 weeks before it got repair,the repair man who can out said it was dangerous to ride and they should not of sent the bike out, a ten minute job turned out to be 3 1/2 hours to get it right and they could of had a law suit on there hands ,they said it's product checked in Turkey,but they never even checked it here ,they refunded me £50 ,then it cost the company another £180 for the repairs ,so if you buy anything from these please get it checked out or better still don't do it .

24 October 2023
Unprompted review
Rated 4 out of 5 stars

bought a X5 merlin

bought a X5 merlin, easy and quick purchase, i had to wait a while for the paperwork from DVLA but all good. excelent bike, allows me to zip about with no fuss or parking issues. to work every day and then shops on way home.. brilliant well pleased. thanks

20 October 2023
Unprompted review
Rated 1 out of 5 stars

Scam

Scam. They will take your money, then cancel your order and not refund you. No communication about anything.

3 August 2023
Unprompted review
Electric Bike Scooter Car logo

Reply from Electric Bike Scooter Car

Hi Ms Hulland, we refunded you the same day but Klarna took 1 week to reimburse you. If you have issues please talk to the seller before writing any reviews

Rated 1 out of 5 stars

They are scaming people on Upwork for…

As of day 13.06.2023 not a single notice about the situation has been published by the owner neither on their FB page or their main page. This gives a clear image of this company beeing a front for this whole scam operation. Please read the review below for more details.

They are scaming people on Upwork for facebook data and steal acces to pages, credit cards. They message you to make a deal for an ad campaign and then they send you a pack containing ransomware.

Reply Edit:
Well then why there isn't any official statement or anything anywhere saying that you have been hijacked. People for sure are still buying your products on the page and since its hijacked they are giving their sensitive data to the hijacker. Don't you have any cybersecurity measurements in your company? If not its a shame. Im not retracting my review untill the situation is succesfuly resolved.

Edit2: And it really took a bunch of reviews on couple of pages for You to take action... This is very concerning since you gave a lot of details about the whole situation. Im waiting for the Facebook page statement then if fulfilled i will honor the deal and take down my review. But your way of dealing with this is reprehensible. Trustpilot is all about security and safety and you're not providing security nor safety by keeping this information so long to yourself.

20 May 2023
Unprompted review
Electric Bike Scooter Car logo

Reply from Electric Bike Scooter Car

Dear Damian. My business is hijacked by a imposter who is pretending to be me and is contacting people on upwork to send virus on their pc. Its very concerning and please remove this review and contact upwork and report this imposter to them so that they can ban the imposter. How can you stop someone taking your website details and pretending to be this business. We will leave a note on the facebook page informing upwork freelancers that there is a identity hacker. The hacker has no control over customer enquiries and orders. He only sends messages to upwork freelancers telling them to do his facebook marketing. I have spoken to Upwork and they have suspended his accounts but he is still managing to contact freelancers but cannot continue as Upwork are blocking his account

Hi Darmian
the hacker has gone now so he is not affecting upwork freelancers
we havnt had a issue for around 3 weeks now

do you still want me to post on facebook about a possible issue with upwork freelancers

we are a normal small business and was unfortunate that someone was pretending to be me

We can inform the freelancers on Upwork from our facebook page
but the matter is resolved, the hijacker is no longer operating as upwork have shut him down
if he uses my website and facebook page its difficult to remove him without the assistance of Upwork

apologies

Rated 1 out of 5 stars

Avoid at all cost !!

Avoid at all cost. Useless customer service and the director of the company isn’t much better. All products are just cheap imports go on aliexpress, you’ll get the same product for less. Would of given a worse rating but unfortunately you can’t rate minus stars !!!!

9 May 2021
Unprompted review
Electric Bike Scooter Car logo

Reply from Electric Bike Scooter Car

Dont really understand why you wrote this, we do not use third party wholesale websites and we can deliver within 3-7 days

Rated 2 out of 5 stars

We got there in the end!

We got there in the end!
We had a confirmation e mail re order of a scooter. However, five days later we had heard nothing and worried that we had been scammed.
I telephoned the company several times and the phone was not picked up. Eventually, I got through and a refund was arranged-apparently the bike we had ordered had faults...

12 October 2020
Unprompted review
Electric Bike Scooter Car logo

Reply from Electric Bike Scooter Car

We did honour you with a refund

Rated 1 out of 5 stars

Choose your bike carefully check the specification 😠

They got some really nice bikes on sale this company did not meet me halfway that is why I give them to stars, just be careful which bike you pick when ordering as they have two bikes on sale that look identical the only difference was 1 had a removable battery and 1 one did not what I ended up buying the one that had no removable battery I told them I didn't want it but the very next day day because of their misleading advert one was more expensive than the other so naturally I went for the one that was cheaper had the same size motor could ride the same speed but it just didn't have a removable battery it had old-fashioned battery that was non-removable thinking I could stop the order with it being 24-hours later I was told it was impossible to cancel the order unless I paid the £25 so you see you must always always ask questions about the product with the people in charge before you make your purchase and because I actually chose a bike that didn't have a removable battery I was very disappointed when I asked for exchange because the one I ordered had not been posted out to me yet I was told I couldn't have an exchange unless I was going to pay a cancellation fee of £25 and then give him the full cost for the next bike while waiting for the refund so I chose not to buy the second one until I got a full refund and now I got my full refund and I've changed my mind about buying the one I originally wanted because of the big fuss it took just to sort this out, I thought to myself just don't get involved just just buy from somewhere where els thinking you can just exchange your order that is not been posted out to you over the telephone pay the difference and have the correct one posted to you this company wasn't able to do that without trying to throw in an extra £25 cost on my part which I refused to pay just to cancel the one that they had not sent me i ask for refund and they said no ☹️ and started giving me a SOB story about why they could not give me back my money so I took it further with PayPal if it was my business I would have had my own way of doing things to suit the customer, I would have just been able to correct the order for them being as it had not been posted out yet set and send them the right order and make them pay the difference over the phone but I would not put any cancellation charges on them especially as the item has not been posted out it would have been different if the item was already on its way to me so I can't understand why these people were so difficult in sorting out the order to get me to buy a product that I didn't want they wanted me to wait for the delivery to arrive but I chose not to go through all that hassle and end up signing for something I didn't want I decided to go to PayPal and explain that to them and they got me my refund and now I'm happy 😊 I would still buy from these people but I will make sure I made the correct order next time because I know that they will not meet me halfway I definitely would not recommend this company

27 September 2020
Unprompted review
Electric Bike Scooter Car logo

Reply from Electric Bike Scooter Car

this reviewer wrote negative review after talking with me the next day, not sure what we did wrong

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look