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The Electric Car Scheme Reviews 

1,218
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 445 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally helpful, friendly, and knowledgeable throughout the entire vehicle selection process. People also mention that the overall service is smooth, seamless, and well-supported by clear communication and prompt responses from start to finish. Though some reviewers were not happy with extended waiting times and significant delays regarding vehicle delivery dates. Consumers occasionally experienced frustrating challenges with communication and administrative follow-ups once the order was officially placed. A few individuals noted difficulties reaching support teams when trying to resolve unexpected issues with their orders.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting that team members are consistently helpful,... See more

Customer service

Users describe positive interactions with customer service, highlighting exceptional support and helpful... See more

Service

Customers consistently note positive experiences with service, highlighting the supportive, knowledgeable,... See more

User experience

Consumers find user experience to be exceptionally positive, describing the process as smooth,... See more

Delivery service

Reviewers highlight positive aspects of delivery_service, noting that the overall process is smooth and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Riccardo was fantastic from start to finish when ordering my new car. He was friendly, professional and always happy to help. He even went above and beyond by helping me arrange a subscription car to... See more

Company replied

Rated 5 out of 5 stars

Charlie (Elliott) from the electric car scheme has made my experience blissful from start to finish. He consistently kept me up to speed with everything happening behind the scenes, answered all my qu... See more

Company replied

Rated 5 out of 5 stars

A fantastic service provided by the Electric Car Scheme team. I was superbly supported and guided by Henry Flynn - thank you. Throughout engagement was timely, informed and supportive. And now I just... See more

Company replied

Rated 5 out of 5 stars

Adam Constantinides has been really helpful throughout the process so far. Can communicate both by email and phone to go through the order details and has been fairly responsive. Helped with getting t... See more

Company replied


Company details

  1. #2 of 4 best companies in Electric Motor Shop
  2. #10 of 15 best companies in Auto broker
  3. #1 of 3 best companies in Environmental organization
  4. #15 of 37 best companies in Leasing service

About The Electric Car Scheme

Written by the company

The Electric Car Scheme helps people switch to electric cars. We set up salary sacrifice schemes for UK businesses. They can then offer their employees access electric cars in the cheapest way possible. Employees can save 20-50% on any electric car through salary sacrifice. The employer provides the car, and the employee sacrifices their salary in return. This enables employees to pay out of their salary before tax.

The UK government is supporting the switch to electric by providing these tax incentives. The Electric Car Scheme makes it hassle-free, risk-free, and cost-free for businesses to pass on these savings to their employees.

In short, we do for electric cars what the ‘Cycle to Work Scheme’ did for bicycles.

We believe that every person wants to make a significant impact to lower carbon emissions. Switching to an electric car is the biggest step you can take as an individual to reduce your carbon footprint.

Salary sacrifice for electric cars

Written by the company

Save 20-50% on any electric car through salary sacrifice
Salary sacrifice saves 20-50% on the cost of any electric car by paying from salary before tax. The Electric Car Scheme makes it a no-brainer for employers with first-rate risk protection, best prices available, and will manage the scheme at no cost. Join our 5 star salary sacrifice scheme to help your team on their journey to Net Zero.
Driving down CO2 Emissions
At The Electric Car Scheme, we understand that every person can make a significant impact to lower carbon emissions. Switching to an electric car is the biggest step you can take as an individual to reduce your carbon footprint.
Unlocking government tax savings
The government's tax incentives for electric cars promote sustainable choices. But they are complex and difficult to access. At The Electric Car Scheme, we make it simple to access the government tax incentives for our Net Zero transition.
The obvious choice
We believe sustainable choices should be obvious and affordable. That means no trade-offs. When the choice is better for your wallet and better for the environment – it’s a no brainer. We enable everyone to make the choice to accelerate the transition to net zero.

Contact info

Salary Sacrifice for Electric Cars

Save 20–50% on any electric car with The Electric Car Scheme

4.8

Excellent

TrustScore 5 out of 5

1k reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 91% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(1,218)

442 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Helpful and always willing to help with…

Helpful and always willing to help with my queries.

30 April 2026
The Electric Car Scheme logo

Reply from The Electric Car Scheme

Hi Nahim,

Thank you for your kind 5-star review. We’re really pleased to hear that you found the team helpful and supportive throughout your experience.

Providing prompt assistance and answering any questions our customers have is very important to us, so we truly appreciate your feedback.

Best wishes,
Sarah @ The Electric Car Scheme

Rated 4 out of 5 stars

Easy Journey into the EV movement

The experience was easy and I was guided informatively by Ben Smallbone and Aaron Figgett throughout.
Constant live tracking of order progress makes for an experience that you know where you are at any given time in terms of receiving your vehicle.
I Recommend the Electric Car Scheme and there team by means of easy entry into your EV journey.

5 May 2026
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Reply from The Electric Car Scheme

Hi Richard,

Thank you for your lovely feedback.

We’re delighted to hear that Ben Smallbone and Aaron Figgett guided you through the process and kept everything clear and informative throughout your journey.

We hope you enjoy your new vehicle!

Best wishes,
Florence @ The Electric Car Scheme

Rated 5 out of 5 stars

Pleased customer

Excellent service, very quick on replying and very helpful too, its good that you can find out what you can afford before speaking to someone.

19 August 2025
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Reply from The Electric Car Scheme

Hi Mary-Jane,

Thank you for your fantastic 5-star review. We’re delighted to hear that you found the service helpful, responsive, and easy to use.

We’re especially pleased that being able to explore affordable options before speaking with someone made the process more convenient for you. Making things simple, transparent, and stress-free is exactly what we aim for.

We really appreciate your feedback and thank you for choosing us.

Best wishes,
Sarah @ The Electric Car Scheme

Rated 5 out of 5 stars

Great Customer Service

Really smooth experience from start to finish with the Electric Car Scheme.
Sam Yarwood was incredibly helpful throughout the quote and order process, answering all my questions and making everything really straightforward.
Marios Christophi was also fantastic between the order and delivery stages, keeping me updated throughout and always being helpful and responsive whenever I needed information.
Overall, a very smooth process and great customer service throughout. Really pleased.

6 May 2026
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Reply from The Electric Car Scheme

Hi Lydia,

Thank you for taking the time to leave such a wonderful 5-star review. We’re so pleased to hear that you had a smooth experience from start to finish with the Electric Car Scheme.

Sam will be delighted to know that his support during the quote and order process made everything straightforward and easy for you, and we’re equally pleased to hear that Marios kept you well informed and supported throughout the delivery stage.

Providing clear communication and great customer service at every step is something we pride ourselves on, so it’s fantastic to receive your feedback. Thank you again for your kind words and for choosing us - we hope you enjoy your new car!

Best wishes,
Sarah @ The Electric Car Scheme

Rated 5 out of 5 stars

Knowledgeable and friendly communications

Thanks to Charlie and team for making everything so easy and for the many updates and communications along the way

30 April 2026
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Reply from The Electric Car Scheme

Hi Shane,

Thank you so much for your kind 5-star review. We’re delighted to hear that Charlie and the team made the process easy for you and kept you well informed throughout.

Communication and support are very important to us, so it’s great to know this made a positive difference to your experience. We really appreciate your feedback and your trust in us.

Best wishes,
Sarah @ The Electric Car Scheme

Rated 5 out of 5 stars

Really easy to deal with :)

29 April 2026
Unprompted review
The Electric Car Scheme logo

Reply from The Electric Car Scheme

Hi Jake,

Thank you so much for your 5* review!

I'm so glad to hear that the team were really easy to deal with. Thank you for taking the time to share your feedback; it means a lot!

Best wishes,
Sarah

Rated 5 out of 5 stars

Perfect and very helpful!

Perfect and very helpful!

30 April 2026
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Reply from The Electric Car Scheme

Hi Stephen,

Thank you very much for your 5* star!

I'm so glad to hear that you had a great experience and the team were very helpful.

Best wishes,
Sarah @ The Electric Car Scheme

Rated 5 out of 5 stars

Great experience

Ben helped to book a test drive for me, chasing up Hyundai when needed, and followed up to make sure everything ran smoothly.

22 August 2025
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Reply from The Electric Car Scheme

Hi Colin,

Thank you for your fantastic 5 star review.

We are delighted to hear that Ben was able to support you with arranging your test drive and kept everything running smoothly by following up along the way. It is great to know you felt well looked after throughout the process.

We will be sure to pass on your kind feedback to Ben, it will be very much appreciated.

Thank you again for taking the time to share your experience, and we hope you enjoy your EV journey.

Wishing you a great rest of the week ahead.

Best wishes,
Mehdi at The Electric Car Scheme

Rated 5 out of 5 stars

Great service and very quick to help

Great service and very quick to help! Quick delivery! I recommend!

29 April 2026
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Reply from The Electric Car Scheme

Hi Lily,

Thank you for your fantastic 5 star review.

We are delighted to hear that you found the service quick and helpful, and that everything from delivery to support met your expectations. It is great to know the process felt smooth and efficient for you.

Your recommendation really means a lot to us, and we truly appreciate you taking the time to share your experience.

We hope you enjoy your new EV.

Wishing you a great rest of the week ahead.

Best wishes,
Mehdi at The Electric Car Scheme

Rated 5 out of 5 stars

Amazing

Amazing, quick fast and efficient. 20 out of 10

27 April 2026
Unprompted review
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Reply from The Electric Car Scheme

Hi Anthony,

Thank you for your amazing 5 star review.

We are so pleased to hear that you found the process quick, efficient, and such a great experience overall. Your 20 out of 10 rating really means a lot to us.

We truly appreciate you taking the time to share your feedback, and we hope you continue to enjoy your EV.

Wishing you a great rest of the week ahead.

Best wishes,
Mehdi at The Electric Car Scheme

Rated 5 out of 5 stars

Very helpful and genuine service

Really helped guide me through the process and answer the many questions and doubts that I had!

23 April 2026
Unprompted review
The Electric Car Scheme logo

Reply from The Electric Car Scheme

Hi there Sam,

Thank you for your lovely 5 star review.

We are so pleased to hear that you found the service helpful and genuine, and that the team was able to guide you through the process while answering your questions and easing any doubts along the way.

It really means a lot that you took the time to share your experience, and we are always here if you need anything further.

Wishing you a great rest of the week ahead.

Best wishes,
Mehdi at The Electric Car Scheme

Rated 5 out of 5 stars

Excellent service

Sam has offered a first class service from initial enquiry to collecting my vehicle, highly recommended

22 April 2026
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Reply from The Electric Car Scheme

Hi Paul,

Thank you for your excellent 5 star review.

We are delighted to hear that you received such first class service from your initial enquiry right through to collecting your vehicle. It is especially great to know that Sam made such a positive impression, and we will be sure to pass along your kind words.

Your recommendation really means a lot to us, and we truly appreciate you taking the time to share your experience.

Wishing you a great rest of the week ahead.

Best wishes,
Mehdi at The Electric Car Scheme

Rated 5 out of 5 stars

Great experience

Thanks to Ben and Mustafa for a nice easy process for getting my car lease sorted and handling any queries promptly along the way

17 April 2026
The Electric Car Scheme logo

Reply from The Electric Car Scheme

Hi Francis,

Thank you for your great 5 star review.

We are really pleased to hear that Ben and Mustafa made the process nice and easy for you, and that all your queries were handled promptly along the way.

It is always great to know when the team has been able to provide a smooth and supportive experience, and we will be sure to share your kind feedback with them.

Thank you again for taking the time to share your experience, it is very much appreciated.

Wishing you a great rest of the week ahead.

Best wishes,
Mehdi at The Electric Car Scheme

Rated 5 out of 5 stars
The Electric Car Scheme logo

Reply from The Electric Car Scheme

Hi Mohamed,

Thank you for your 5 star review.

We are so pleased to hear that everything felt smooth throughout your experience. That is exactly what we aim for, so it is great to know we delivered for you.

We really appreciate you taking the time to share your feedback, and we hope you are enjoying your EV.

Wishing you a great rest of the week ahead.

Best wishes,
Mehdi at The Electric Car Scheme

Rated 5 out of 5 stars

Great Experience

The whole process was seamless from start to finish and the turn around time was really quick. Zahir and Ben really help throughout the process and answered any questions or concerns that we had. Great service all round.

22 April 2026
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Reply from The Electric Car Scheme

Hi Ryan,

Thank you for your great 5 star review.

We are delighted to hear that the whole process felt seamless from start to finish and that everything moved through so quickly for you. It is fantastic to know that Zahir and Ben were able to support you throughout and answer any questions or concerns along the way.

Your feedback really means a lot to us, and we truly appreciate you taking the time to share your experience.

Wishing you a great rest of the week ahead.

Best wishes,
Mehdi at The Electric Car Scheme

Rated 5 out of 5 stars

Nice and easy

Everything was very easy and simple.

21 April 2026
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Reply from The Electric Car Scheme

Hi Andy,

Thank you for your lovely 5 star review.

We are so pleased to hear that everything felt nice and easy for you, and that the whole process was simple from start to finish. That is exactly the experience we aim to provide.

We really appreciate you taking the time to share your feedback, it means a lot to the team.

Wishing you a great rest of the week ahead.

Best wishes,
Mehdi at The Electric Car Scheme

Rated 5 out of 5 stars

Brilliant

Brilliant. There was alot of back and forth with my order, availability, affordability, delivery etc. but the people I spoke to to (Sam, ash, and I believe Marcus?) genuinely seemed like they wanted to get the best outcome for me, and now I have a car I'm really happy with. Understanding and great service throughout, including several follow up calls to make sure I'm happy with everything absolutely 10/10

20 April 2026
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Reply from The Electric Car Scheme

Hi Adam,

Thank you for your brilliant 5 star review.

We really appreciate you sharing such a detailed experience, and we are so pleased to hear that despite the back and forth along the way, the team remained supportive and focused on finding the best outcome for you.

It is fantastic to know that Sam, Ash, and Marcus made a positive impact and that their dedication and follow ups helped ensure everything came together smoothly. Most importantly, we are delighted that you now have a car you are really happy with.

Thank you again for taking the time to share your feedback, it truly means a lot.

Wishing you a great rest of the week ahead.

Best wishes,
Mehdi at The Electric Car Scheme

Rated 5 out of 5 stars

Responsive, Professional and Knowledgeable.

Right from the beginning the team was very impressive and created a very positive experience through the process. As a busy executive, my initial conversation with Sarah Giles made it clear that this was the company we wanted to go with. Subsequently, Alex Antoni and Marios Christophi were amazing to keep me informed and proactive around next steps and also on hand to help with any questions.

25 March 2026
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Reply from The Electric Car Scheme

Hi Adebusoye,

Thank you for your fantastic 5 star review.

We are delighted to hear that you had such a positive experience from the very beginning, and that the team made a strong impression throughout the process. It is especially great to know that Sarah helped set the tone early on and that Alex and Marios kept everything clear, proactive, and well supported along the way.

We truly appreciate you taking the time to share your experience, and your kind words mean a great deal to the whole team.

Wishing you a great rest of the week ahead.

Best wishes,
Mehdi at The Electric Car Scheme

Rated 5 out of 5 stars

I had a very excellent experience

I had a very excellent experience. The staff at TECS were very helpful, patient and friendly. Chris was my first contact and he made my experience in searching for the perfect car for my needs very enjoyable. He was always ready to help and available to answer any burning questions. After purchase he remains my go to person when unsure what to do.

20 February 2026
The Electric Car Scheme logo

Reply from The Electric Car Scheme

Hi Rach,

Thank you for your wonderful 5 star review.

We are so pleased to hear that you had such an excellent experience and that the team were helpful, patient, and friendly throughout. It is especially great to know that Chris made such a positive impact from the very beginning and continues to be a trusted point of contact for you.

It really means a lot to hear how supported you felt during your journey to finding the right car, and we will be sure to share your kind feedback with Chris.

Thank you again for taking the time to share your experience.

Wishing you a great rest of the week ahead.

Best wishes,
Mehdi at The Electric Car Scheme

Rated 5 out of 5 stars

Fantastic service!

Big thanks to Henry Flynn who was absolutely brilliant. He made leasing an electric car through work easy and stress‑free, and was always quick to help. Great experience.

16 April 2026
Unprompted review
The Electric Car Scheme logo

Reply from The Electric Car Scheme

Hi there,

Thank you for your fantastic 5 star review.

We are so pleased to hear that you had such a great experience and that Henry made the process of leasing an electric car through work feel easy and stress free. It is wonderful to know he was always on hand to help and support you along the way.

We will be sure to pass on your kind words to Henry, it will mean a lot to him.

Thank you again for taking the time to share your feedback.

Wishing you a great rest of the week ahead.

Best wishes,
Mehdi at The Electric Car Scheme

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