Riccardo was fantastic from start to finish when ordering my new car. He was friendly, professional and always happy to help. He even went above and beyond by helping me arrange a subscription car to... See more
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Very helpful in guidance on what cars are available, how the system works, clearly set out costings, web site easy to navigate.

Reply from The Electric Car Scheme
From start to finish, Alex Antoni made sure I was well informed of how the whole process works and made sure I was fully informed. From ordering to delivery went perfectly, and the follow up calls to make sure everything was ok and happy with the service was a nice personal touch.

Reply from The Electric Car Scheme
I had the genuine pleasure of working with Alex Antoni and tea,, who served as my EV Specialists from the very beginning of my journey right through to the final delivery of my vehicle.
Alex took the time to thoroughly explain every aspect of the available options, ensuring I felt fully informed and confident in my decisions. What truly stood out was his commitment to delivering a seamless and stress-free experience; no question was too small, and every interaction was handled with genuine care and enthusiasm.
The level of support I received was truly outstanding and made what could have been an overwhelming process feel effortless and enjoyable. Thanks to the EV Car Scheme, the entire experience was not only smooth but genuinely pleasant from start to finish. I would highly recommend his services to anyone considering making the switch to an electric vehicle.

Reply from The Electric Car Scheme
Samuel Manford was very prompt with comms and explained everything expertly.
Delivery of the car was quick and seamless and it arrived as expected.
Would highly recommend.

Reply from The Electric Car Scheme
Great people, great knowledge, great communications, knowledgeable, friendly and focussed on getting it right. 100% satisfied and will definitely recommend. Thanks to you all.

Reply from The Electric Car Scheme
There was a lot of choice, very fair pricing and you were able to speak directly with the team. There were some delays (inevitable with global transport issues) but these were regularly communicated and where delays seemed too long other alternatives were provided. I am very happy with my car and service.

Reply from The Electric Car Scheme
From start to finish, the process was handled professionally, efficiently, and with great attention to detail.
The specialist ensured that all arrangements were clearly communicated in advance, and the delivery itself was smooth and perfectly on time. On arrival, the vehicle was presented in immaculate condition, and I was given a thorough handover, including a clear explanation of the car’s features and functionality. This made me feel confident and excited to start driving my new vehicle.
What stood out the most was the friendly and knowledgeable approach of the delivery specialist. They were patient, answered all my questions, and made the entire experience feel personal and stress-free.
Overall, the service exceeded my expectations and truly reflected the premium quality associated with Mercedes-Benz. I would highly recommend this service to anyone expecting a vehicle delivery.

Reply from The Electric Car Scheme
Both Louis and Muhammad helped me recently complete the purchase of a new car via Electric Car Salary Sacrifice. From first engagement with Louis through to delivery and support from Muhammad, I had personal contact points who helped me with all (a lot) of my questions and issues. This was a first for me, using a scheme like this, so whilst the comprehensive documentation and web portal answered a lot of questions, there was still plenty I needed some further help with.
The overall speed/turnaround was as expected for this type of lease (maybe quicker as the car was already in stock) but ultimately any delays or challenges, there was good communication to ensure I understood next steps etc.
Great experience overall, heavily driven by the personal service and help provided. Thank you!

Reply from The Electric Car Scheme
Rebecca was helpful, knowledgeable and friendly throughout the whole process, I would happily recommend her & the team if you are thinking of using this scheme.

Reply from The Electric Car Scheme
My second lease with ECS. I had excellent support, particularly from Ben Smallbone and Octavia Hutchings who got me into the car that I wanted at a great price. Delivery was straightforward, including a change of location at the last minute.
They make admin very easy, both for employers and employees.
Highly recommend.

Reply from The Electric Car Scheme
It didn't get off to a great start but the guys supported me to find a suitable second choice car which I was happy with.
When I queried the delivery timelines, they proactively contacted me and worked to help me understand why the delay and what options I had to speed up delivery.
When I subsequently needed to cancel my order (external, work related factors) they were super supportive

Reply from The Electric Car Scheme
Great experience with The Electric Car Scheme. Ben and Marios were very professional, helpful, and quick to answer all my questions. The whole process was smooth and my car was delivered very quickly. Highly recommended

Reply from The Electric Car Scheme

Reply from The Electric Car Scheme
Slick process from start to finish. The team were receptive to all my questions prior to reserving a car and then the speed and efficiency of the process from reserving to car delivery was on point!. The various team members I spoke to from start to finish and Marcus for the final stages were knowledgeable and great at getting things done.

Reply from The Electric Car Scheme
EV car scheme
Ben was great in facilitating this process and was very helpful in getting a first time EV owner comfortable with making the transition.

Reply from The Electric Car Scheme
Although the start of my experience wasn't great (as i was given incorrect information by someone who then left the company), my experience with Marios was very good. He updated me on the process and explained everything in detail, and made sure my car arrived as quickly as possible.

Reply from The Electric Car Scheme
Amazing service and support throughout. Received most of my support from Zahir and he was extremely helpful.

Reply from The Electric Car Scheme
From beginning to end the information, both financial and product detail was clear and concise. The weekly updates provided clarity on the progress of my order. D day was smooth and efficient with plenty of communication on the time and date of delivery even able to change the delivery destination to suit my needs. Also received a supportive After Sales call.

Reply from The Electric Car Scheme
Sam and the team were fantastic throughout the process, always available to answer questions and keep me updated on the process, even after delivery of the vehicle they checked in to make sure all went well.
Would highly recommend The Electric Car Scheme.

Reply from The Electric Car Scheme
Helpful and always willing to help with my queries.

Reply from The Electric Car Scheme
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