Electricrideoncars Reviews 

57
TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

Took my sons bike to get fixed which i bought off facebook. They fixed it on the spot. Excellent customer service and highly recommended

Rated 2 out of 5 stars

Similar to other customers on here, the charger for our 6V ride-on car overheated and cracked and needed to be replaced. Customer services were completely unhelpful and rude and sent me a link to bu... See more

Rated 5 out of 5 stars

Purchased a electric range rover for my daughters birthday, arrived quickly and safe. The delivery driver was extremely helpful. However unpacking I noticed a sticker was missing, this owner was ext... See more

Rated 5 out of 5 stars

Purchased a classic BMW ride on, arrived quickly. Chose the option to assemble myself all was very straight forward. Had a little trouble understanding how the wheels attached but after a quick email... See more

Company details

  1. Childrens Toy Store
  2. Childrens Shop

Written by the company

Electric Ride on Cars has the biggest selection of kids electric cars, scooters, go karts, balance bikes and toys UK. Battery powered, parental controlled and free shipping!


Contact info

4.0

Great

TrustScore 4 out of 5

57 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 33% of negative reviews

Typically replies within 24 hours

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4.0

All reviews

(57)

13 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Friendly and Excellent couldn’t thank…

Friendly and Excellent couldn’t thank you anymore help an customer service was amazing very helpful , I got the aprillia 12v battery motorbike my grandson is going to love it thanks again

22 December 2024
Unprompted review
Electricrideoncars logo

Reply from Electricrideoncars

Thank you for the amazing feedback hope your grandson has a lot of fun on it

Rated 5 out of 5 stars

Very good seller

Brilliant seller I give him 5 Stars bought a police motorbike from them and I had a problem with the charging they put me right were I went wrong setting it up thanks for your quick response.

18 October 2024
Unprompted review
Electricrideoncars logo

Reply from Electricrideoncars

Thanks for the feedback

Rated 5 out of 5 stars

Bought for my sons 13th birthday he’s…

Bought the neo outlaw 48v for my sons 13th birthday he’s over the moon absolutely loves his bike good 3 speed settings and decent speed can’t get him off it he loves it best gift ever and it’s so smooth and quiet brilliant customer service to

7 October 2024
Unprompted review
Rated 5 out of 5 stars

Neo Outlaw X7 - Simply awesome

My new Neo Outlaw X7 from electricrideoncars.co.uk has turned me into the smoothest outlaw in town—minus the horse, plus the wheels! This thing glides so effortlessly, I half-expect to see tumbleweeds rolling by as I zip through the streets. It’s got speed, style, and battery life that makes you wonder if it’s secretly running on some next-gen magic. It’s perfect for quick trips or pretending you’re in a high-speed chase (but legally, of course). Highly recommend it for anyone looking to ride like an outlaw without breaking the law!

28 September 2024
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service they answered my question about the dirt bike battery they had in stock it arrived early and was very well packed I've fitted it and am just waiting for our grandson to come round so he can go back out on it. Will use again. Many thanks Keith

13 September 2024
Unprompted review
Rated 1 out of 5 stars

AVOID AT ALL COST!!!!!

My son has a 4x4 electric car. He's had it since he was 2 he is now 4 and loves it! However over time (nearly 2 years) the battery died and I needed a new. So I went for the exact same battery which I purchased 26th April. At the start of August it was losing power very quickly so I left it on charge for hours to make sure it was fully charged went to turn it on and had nothing! Stripped the car and took the battery to a bus depot where my father in law works to test it and charge it on a 24v charger. The mechanics words were "it's knackered, you should ask for a refund or replacement". I emailed customer service and they said its only got 3 months warranty and they won't do nothing about it. Almost £70 for the battery with delivery and it hasn't lasted 4 months. What an absolute rip off so please avoid and get your batteries else where! I bought the 24v battery exactly the same as the previous one. So I now have to folk out another £70 odd quid from a different website. AVOID!!!!!!

22 August 2024
Unprompted review
Electricrideoncars logo

Reply from Electricrideoncars

batteries need to be charged regularly for the upkeep of the item, if battery is dead this is not covered under warranty as you have not been maintaining the item as it should. this is clearly explained in our t&cs

Rated 5 out of 5 stars

Excellent service and Aftercare.

Found this company really easy to order the type of Ride-on I wanted for my Son, the description was very informative and some had video guides to help with assembly which I had no trouble with from the easy to follow instructions inside the box when it arrived just a few days after my order was complete. My son helped with the assembly which he really enjoyed and it had plenty of charge to get straight out riding, he absolutely loves this Quad bike. Had a slight issue a few weeks later with the sound (engine and music) which could have been caused by my younger Son, after speaking to Sam and explaining what was happening he gave me a few quick tests to perform and narrowed the issue down, sent replacement part out and I had it fixed within 2 days of contacting Sam. Can not fault the service from the beginning nor the aftercare, I will 100% be buying from them again and highly recommend them.

It’s easy to give bad feedback but I think good feedback should carry more weight as not every happy customer leaves it…they should!

Thanks again Sam and your Team
Will Be back for a faster one soon.

16 July 2024
Unprompted review
Rated 1 out of 5 stars

Terrible after care

Stay away. I have experienced the worst customer service following my report of a faulty motor on one of the tyres on a car I purchased for my sons birthday. Instead of trying to help and resolve the issue the blame was put squarely on the customer. Complete lack of service or accountability. Terrible service and I will be reporting to TS

22 May 2024
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY FROM THESE!!!

DO NOT BUY FROM THESE!!!! ordered a Vespa for my daughters birthday came damaged, broken parts and scuffed looks like someone has had it in a few collision’s. None of the screws fit so had to buy the right screws just so I could build so she had it for her birthday! Tried to contact via phone they never answer so tried Facebook they asked to email so emailed them back in August 23 and still in jan 24 am awaiting a response the only correspondence I have had has been totally unhelpful and very rude. So I am still with a broken Vespa and no further forward. Quick enough to take your money… total scammers.

1 September 2023

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