Excellent customer service, discussed in full my order and answered all my technical questions. Split delivery to ensure speedy delivery of lights in stock and gave ETAs for remaining order. Each ligh... See more
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All members of staff I have spoken to have been very kind to an older customer who is not sure exactly what she needs to purchase! The order arrived very well protected and items were exactly a... See more
Ordered Grolux aquarium tubes 23rd April 2015 in stock 2-3 days delivery money taken stright away via sage pay from my credit card still awaiting delivery on 2nd May (order shows as processing) web si... See more
Company replied
It was the first time I came across Elactricsandlighting after scourering web for particular item. They were much cheaper than competitors, placed order on Monday delivered Wednesday morning as promis... See more
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Top quality at reasonable prices
Top quality at reasonable prices, service was excellent.
Thank you
Excellent all round service
Easy to use website
Extremely helpful telephone advice
Speedy delivery of first class product. Thank you
Very happy with light fittings...came …
Very happy with light fittings...came quickly as well.
Absolutely first class customer service.
Absolutely first class customer service. Always knowledgeable and helpful, I wouldn't go anywhere else. Even if I find another product elsewhere I always call and they so far have bettered the price as well as backing it up with updates and customer service.
Great service
Great service, really amazing and couldn't be beaten on price.
No problems whatsoever
Good Bristol-based service
Good Bristol-based service
Would have had five stars but for the fact that they sent me an email saying the product was ready for delivery, despite having collected it two days earlier.
1st off
1st off - sent the wrong component. 2nd, the correct component - but damaged. 3rd correct component - but gave incorrect technical information on the circuitry of the unit which would have resulted in incorrect installation had I not queried it again prior to finally wiring up the circuit. The job was delayed by two days as a direct result.
Excellent first class service well …
Excellent first class service well pleased
Kind regards N Tranah
Easy to use website
Easy to use website, good prices and quick delivery. Would definitely use again.
Got what I wanted
A delivery problem but once contacted very quickly resolved. In the end I got what I wanted.
Arrived same day that I ordered :)
Excellent service
Bought a Strand vintage theatre lamp on stand - well packed, prompt delivery, very happy!
Excellent company to deal with
Excellent company to deal with, kept me informed when there was a delay, items arrived well packaged, replied to an issue I had within less than 24 hours and helped me resolve it. Would recommend to family and friends
Excellent choice, prompt helpful service
Previously, I've purchased LEDs from them, and found the price and quality to be excellent. This time I wanted a wall-light and was pleased to find a very extensive choice. Phoned for advice about which might be a suitable bulb, and found them v. helpful. Items arrived by courier, very well-packaged, excellent quality item. Would definitely order from them again.
After ordering on line I received an …
After ordering on line I received an ansaphone message to say that goods out of stock but order would be held, & I would receive an email to confirm. This did not arrive so I emailed company to request written confirmation that my payment was indeed being held until new stock arrived. No reply. Not good PR.

Reply from Electricsandlighting
Lovely lighting and helpful service
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