Great delivery. Good product (electriq 14000 btu portable ac), wasnt expecting it to be that loud. Maximumbfan output will be very disturbing. Great to leave in bedroom or living room to cool the plac... See more
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Review summary
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The product itself is brilliant when we unpacked and test it. 7K BTU is excellent for small room. slim, quiet, 2 speed function. it served its purpose. The delivery service DPD used by Appliance Direc... See more
It's quieter than other aircon, but "sleep" mode isn't. Seems to cool a small room reasonably fast. We have hinged windows, so I've had to vent through the gap and draw curtains to stop heat coming ba... See more
Placing an order during a normal working day worked smoothly. Subsequent communications and delivery went well. However this the second time I initially tried to place an order over a weekend. The... See more
Company details
- #17 of 22 best companies in Electronics manufacturer
About electriQ
Written by the company
SMART, SIMPLE, SAVINGS.
At electriQ, we believe you shouldn't have to choose between cutting-edge technology and a fair price. We bring you high-quality appliances and electricals at a fraction of the cost of the 'big brands'.
How do we do it? We use the same world-class factories and premium components as the household names. We just don’t charge you extra for a fancy badge. So, why pay more?
AWARD WINNING VALUE
It’s not just us shouting about our gear. Our products consistently pick up awards for their top-tier quality and unbeatable value for money.
WORRY FREE WARRANTY
Every electriQ product comes with at least a 1-year warranty as standard. We’ve got your back. If something isn't right, our team is ready to help.
TOP NOTCH SERVICE
Need a hand setting up your new monitor or want to chat about your new air con unit? Give us a call. Our friendly team is always happy to help.
HOW TO SAY OUR NAME...
(eh-lek-treek)
noun: The destination for savvy shoppers to get premium electricals without the premium price tag.
Contact info
United Kingdom
- electriq.co.uk
4.2
Great
18k reviews
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Good website and competitive pricing
Good website and competitive pricing. The air conditioner I purchased arrived in less than 12 hours!! It works well.
1 June 2026
Very poor instructions
Impossible to install air-con unit with the supplied instructions. Luckily there are a couple of online videos people have made. With that advice, it's possible for a good DIY person to install in a day. Air-con works well and hopefully lasts a few years.
29 May 2026
Excellent choice of quality items
30 May 2026
Poor Service
I payed extra to have it delivered on a Saturday……it didn’t appear. The courier company tried to deliver it on a Monday, which is completely no use to me, hence why I paid the extra to have it delivered on a Saturday. No communication from the company or courier but fast enough to taking the money. First and definitely last time I deal with Buy Direct!
1 June 2026
Painless and simple transaction with…
Painless and simple transaction with quick and excellent delivery service to boot.
1 June 2026
Great customer care and technical…
Great customer care and technical support. The machine is really a solid, good quality product. I highly recommend.
29 May 2026
Really pleased with fridge/freezer
Really pleased with fridge/freezer. Great colour - love the retro feel. Excellent price. Well packaged with fast dispatch and delivery. Delivery men were helpful -unpackaged product and took away of old fridge/freezer. Great service.
21 May 2026
Excellent service
As in our previous comments: great admin service. Delivery excellent, although delivery man clearly exhausted.
1 June 2026
Unit does not perform
Delivery was all good, but the aircon unit does not achieve the temperature drop in my conservatory that I had anticipated. Set up at 6pm. Initially set up to lower the temp from 33 degrees to 28. Achieved at 8pm. Then set to 22 degrees, achieved at 10pm, Turned off. Turned back on at 8am when temperature was 22 degrees. Set it to 22. When I returned home at 1pm, it was running on slowest speed, and temperature was 32 degrees. This is no good for me. I need the unit to keep pace with the solar gain, but clearly it cannot cope and this is very disappointing.
29 May 2026
Good product at the right price
Good product at the right price, customer service really good, delivery on time and helpful. Would recommend to anyone.David
29 May 2026
Super Cooling (does exactly what it says on the tin!)
Very happy with the purchase of the 12k BTU as so much better than our existing 9k BTU unit. Cools the room significantly - and yes can be a bit loud when on Full but I'd rather be cool than not. Got some good features including sleep mode where it cuts lights and also auto switches off and on when needed. Personally very happy with product and glad I made the choice to buy this unit.
29 May 2026
Ac unit electra q 1200
Ordered ac unit and it was delivered next day so first class service can’t fault many thanks
31 May 2026
This is my 3 appliance from you which…
This is my 3 appliance from you which goes to show how happy I am the guys where really nice no problem at all it's nice to know 😁 thankyou Mrs r nicol
1 June 2026
Portable air conditioner
Portable air conditioner was delivered very quickly and arrived undamaged (it's a large unit).
I was surprised how noisy it is on air con mode and I would say probably too noisy for an office or bedroom. The other modes, fan, dehumidifier and heater are more acceptable.
31 May 2026
Excellent service
Good price. Easy to order and excellent delivery service. Happy to recommend. Thank you
29 May 2026
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