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electriQ Reviews 17,800

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 597 reviews, reviewers had a great experience with this company. Customers frequently praise the delivery service, highlighting its efficiency, speed, and the helpfulness of the delivery personnel. Many found the ordering process easy and appreciated the clear communication throughout, with updates on delivery times. The products are often described as effective and of good quality, with many people expressing satisfaction with their purchases. However, some customers experienced issues with delivery delays or incorrect deliveries, particularly when paying for specific delivery dates. A few people also noted that some products were louder than expected or had issues with accessories not matching universal standards. There were also occasional concerns about product longevity and discrepancies in product descriptions.

What people talk about most

Product

People report ambiguous experiences with product, with some finding them effective and of good quality, such... See more

Delivery service

Users describe positive interactions with delivery service, often praising fast delivery, good communication,... See more

Quality

Consumers find quality to be ambiguous, with many praising products as excellent, effective, and working... See more

Service

Customers had positive experiences with service, often praising the excellent communication, helpful staff,... See more

Order

Clients share positive opinions on order, frequently highlighting the ease of the ordering process, whether... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Great delivery. Good product (electriq 14000 btu portable ac), wasnt expecting it to be that loud. Maximumbfan output will be very disturbing. Great to leave in bedroom or living room to cool the plac... See more

Rated 4 out of 5 stars

The product itself is brilliant when we unpacked and test it. 7K BTU is excellent for small room. slim, quiet, 2 speed function. it served its purpose. The delivery service DPD used by Appliance Direc... See more

Rated 4 out of 5 stars

It's quieter than other aircon, but "sleep" mode isn't. Seems to cool a small room reasonably fast. We have hinged windows, so I've had to vent through the gap and draw curtains to stop heat coming ba... See more

Rated 4 out of 5 stars

Placing an order during a normal working day worked smoothly. Subsequent communications and delivery went well. However this the second time I initially tried to place an order over a weekend. The... See more


Company details

  1. #17 of 22 best companies in Electronics manufacturer

About electriQ

Written by the company

SMART, SIMPLE, SAVINGS.

At electriQ, we believe you shouldn't have to choose between cutting-edge technology and a fair price. We bring you high-quality appliances and electricals at a fraction of the cost of the 'big brands'.

How do we do it? We use the same world-class factories and premium components as the household names. We just don’t charge you extra for a fancy badge. So, why pay more?

AWARD WINNING VALUE

It’s not just us shouting about our gear. Our products consistently pick up awards for their top-tier quality and unbeatable value for money.

WORRY FREE WARRANTY

Every electriQ product comes with at least a 1-year warranty as standard. We’ve got your back. If something isn't right, our team is ready to help.

TOP NOTCH SERVICE

Need a hand setting up your new monitor or want to chat about your new air con unit? Give us a call. Our friendly team is always happy to help.

HOW TO SAY OUR NAME...

(eh-lek-treek)

noun: The destination for savvy shoppers to get premium electricals without the premium price tag.


Contact info

4.2

Great

TrustScore 4 out of 5

18k reviews

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Rated 4 out of 5 stars

Portable air conditioner

Portable air conditioner was delivered very quickly and arrived undamaged (it's a large unit).

I was surprised how noisy it is on air con mode and I would say probably too noisy for an office or bedroom. The other modes, fan, dehumidifier and heater are more acceptable.

31 May 2026
Rated 3 out of 5 stars

Good quality build

Good quality build. All functions work but I would have to be deaf to have this machine in my bed room.
I’m am going to try it in the guest bedroom and leave the door open to see if I can get the cooling effect without the racket.
Otherwise I will give it away!!!

31 May 2026
Rated 4 out of 5 stars

A Good Company

We collected our aircon unit from Castle Donington. We had trouble finding the warehouse, as there were no signs on the Appliances Direct warehouse. Even the collection point didn’t have a sign indicating that it was the collection point. After being handed our aircon unit we were helped by a worker getting it to our car, which was very much appreciated. Leaving the large car park was also a case of driving around a bit as there were no exit signs. Please get some signs!

28 May 2026
Rated 4 out of 5 stars

Great price but warranty should have been more clearly set out!

Currently refurbishing my buy to let! Delivery was great the appliance received good reviews and the price was very reasonable which convinced me to purchase it. However, the extended warranty is somewhat misleading as you are tied to the a repair/breakdown insurance with the company which is not included in the warranty - this I feel should have been made clear on the offset! Overall happy with purchase!

16 May 2026

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