Electronic Express - Jackson Reviews 56

TrustScore 4.5 out of 5

4.4

1505 Vann Drive, 38305 Jackson, Tennessee, US


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See what reviewers are saying

Rated 5 out of 5 stars

The sales person was very knowledgeable and patient with us. He was very helpful in helping us choose the right washer and dryer. Products were very well displayed making it easier to compare brands a... See more

Rated 5 out of 5 stars

We purchased from the Jackson Tennessee store, an oven,countertop ice machine and a sink disposal and the price was more than reasonable for name brand items! The service was awesome! They were friend... See more

Rated 1 out of 5 stars

We’ve complained about our experience more than once and customer service argues with us. I’m not going to go over all of it again but nothing was done. And no one tried to make anything right. We do... See more

Rated 2 out of 5 stars

the day of buying the stove top was excellent, the cashier and manager were very helpful and informative. The day of delivery was a nightmare! I had a bought the installation package at the amount I w... See more


Company details

  1. Electronics store
  2. Appliance shop
  3. Computer & Accessories store
  4. Computer Shop
  5. TV shop
  6. Washing Machine & Dryer Shop

About Electronic Express - Jackson

Written by the company

We make it happen

Founded in 1983, we are a family-owned and operated electronics retail company based in Nashville, TN. Over 40 years, we've grown to be Tennessee's largest electronics store. We now have over 21 locations throughout Tennessee and Northern Alabama.

Enjoy a Knowledge-Backed Shopping Experience

When you shop at Electronic Express, our friendly associates will help find what you're looking for while offering expert advice about the latest products.

Our associates will help you choose from hundreds of brands so you can find the best electronics at industry-leading prices. Plus we have new deals available every single week!

Shop Weekly Deals

Products

Shop our wide selection of products online and we ship anywhere in the continental United States (excluding Alaska and Hawaii).

Financing

We also offer financing on qualified purchases so you don't have to wait to enjoy great electronics.

Financing Plans

Services

We offer several support and repair services to help you get the most out of your electronics.

Enterprise-Level Sales

We frequently partner with organizations to provide growing communities with modern appliances. Contact our sales teams to learn more.

Corporate Sales
Builder Sales

Contact info

  • 1505 Vann Drive, 38305, Jackson, Tennessee, United States

  • 1-731-574-9290

4.4

Excellent

TrustScore 4.5 out of 5

56 reviews

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1-star

Replied to 86% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Good price on merchandise

Good price on merchandise. I bought car speakers and my wife purchased an airfyer. The product knowledge was great from the sales people.
Thanks

13 August 2023
Rated 5 out of 5 stars

Going above and beyond!

I was in desperate need of a specific air conditioner and John, Mark, and Zachary were extremely helpful in making sure they had a unit which met the requirements...and at a price which was hard to beat! Thank you guys!

18 August 2023
Rated 5 out of 5 stars

5/5 stars

Very knowledgeable staff. Able to purchase same day and they held for later pickup date. Pickup was effortless. Even offered extra cardboard for extra reinforcement during travel home.

17 August 2023
Rated 5 out of 5 stars

Great experience

Sales personnel were very helpful and had full knowledge of the products I was interested in.

MUCH better than Best Buy

30 July 2023
Rated 1 out of 5 stars

We’ve complained about our experience…

We’ve complained about our experience more than once and customer service argues with us. I’m not going to go over all of it again but nothing was done. And no one tried to make anything right. We do not recommend this store.

28 July 2023
Rated 5 out of 5 stars

For the best shopping experience come here.

I highly recommend this store to anyone. A young gentleman named Seth helped me with all my questions and concerns. I purchased a new Samsung s23 and a new radar detector. He was very helpful, resourceful and respectful.

16 July 2023
Rated 5 out of 5 stars

Momma was Happy!! Awesome Store.

I went in the store not knowing what to get for my mother. I just know she told me she wanted a new TV and wanted it to be big. Phillip Dunn Jr. Greeted me when I arrived, I explained to him my situation and he immediately knew what to show me. He explained the differences in the ones I was looking at giving me the knowledge to make an informed decision. I purchased the TV and he put it in the back until I got off work and was able to come back and get it. Great selection, great service and I’ll be back again!!

14 July 2023
Rated 5 out of 5 stars

My experience was amazing

My experience was amazing, the salesman John ,new exactly what I needed and was very attentive!! Couldn't have had a better experience anywhere else..

10 July 2023

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