Electronic Express - Murfreesboro Reviews 79

TrustScore 4 out of 5

4.0

1720 Old Fort Pkwy, Suite 2003B, 37129 Murfreesboro, Tennessee, US


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See what reviewers are saying

Rated 5 out of 5 stars

From the moment I met Doug, I knew was in the right place! The man knows his stuff about applicances - he's been at it for decades. Listened to my needs, showed me options, explained benefits and othe... See more

Rated 5 out of 5 stars

Researched big screen tv's for several weeks and narrowed it down to two. Went to electronic express where we were met by Daniel Yu. Daniel confirmed everything I learned researching was accurate, but... See more

Rated 5 out of 5 stars

This was an unexpected expense as my washer and dryer went out and needed to be replaced. I was able to order this same set priced way cheaper than the big box stores, get the old ones hauled off, and... See more

Company replied

Rated 2 out of 5 stars

The fridge that was delivered to me was NOT what I had ordered, it at least what I thought I was ordering based off of the pictures on their website. We wanted a specific type of ice maker in our frid... See more

Company replied


Company details

  1. Electronics store
  2. Appliance shop
  3. Computer & Accessories store
  4. Computer Shop
  5. TV shop
  6. Washing Machine & Dryer Shop

About Electronic Express - Murfreesboro

Written by the company

We make it happen

Founded in 1983, we are a family-owned and operated electronics retail company based in Nashville, TN. Over 40 years, we've grown to be Tennessee's largest electronics store. We now have over 21 locations throughout Tennessee and Northern Alabama.

Enjoy a Knowledge-Backed Shopping Experience

When you shop at Electronic Express, our friendly associates will help find what you're looking for while offering expert advice about the latest products.

Our associates will help you choose from hundreds of brands so you can find the best electronics at industry-leading prices. Plus we have new deals available every single week!

Shop Weekly Deals

Products

Shop our wide selection of products online and we ship anywhere in the continental United States (excluding Alaska and Hawaii).

Financing

We also offer financing on qualified purchases so you don't have to wait to enjoy great electronics.

Financing Plans

Services

We offer several support and repair services to help you get the most out of your electronics.

Enterprise-Level Sales

We frequently partner with organizations to provide growing communities with modern appliances. Contact our sales teams to learn more.

Corporate Sales
Builder Sales

Contact info

  • 1720 Old Fort Pkwy, Suite 2003B, 37129, Murfreesboro, Tennessee, United States

  • 1-615 217-7444

4.0

Great

TrustScore 4 out of 5

79 reviews

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1-star

Replied to 86% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

The sales man that helped me out

The sales man that helped me out, and how patient, caring, and helpful he was. He deserves a raise, and I believe his name was Austin or something like that. He’s a great guy, and he said he’s been there for 4 years. He one of y’all’s best employees!!!!!!! Very happy with him.

7 December 2023
Rated 5 out of 5 stars

Great visit

When I visited electronic express, I had just a wonderful experience. The staff was polite, helpful and very professional.

12 November 2023
Rated 5 out of 5 stars

Great Experienced

Had been looking for a new computer and stopped into Electronic Express because of previous helpful and positive experiences with their employees. I went back after several weeks for black Friday sales. The salesman (Anthony) remembered me from my previous visit. He again was very helpful and knowledgeable and helped me with decision. Very Happy with the new computer and service at Electronic Express.

12 November 2023
Rated 3 out of 5 stars

I had to replace a defective microwave

I had to replace a defective microwave; had to go to the warehouse to retrieve -they insisted I could not bring the broken one back to the warehouse (even though that is the same address on the shipping label they sent) customer service was completely rude and could not explain why if I had to drive 40 miles to pick the new one up why I could not drop off the broken one.

22 October 2023
Rated 5 out of 5 stars

Great customer service!

Doug knew all the details of every model we looked at when shopping for our new fridge. I felt confident that we got a really good price, installation was a snap, and I have a knowledgeable team to call on should issues arise.

26 October 2023
Rated 1 out of 5 stars

Not happy

My product still isn’t here when I was told it would take 2 weeks to receive and after week 3 plus it’s not here

14 October 2023
Rated 5 out of 5 stars

Great!

My salesperson, Doug, was friendly and helpful. Our delivery people were efficient and professional!

22 October 2023
Rated 5 out of 5 stars

The clerk- Doug

GREAT EXPERIANCE! Doug, was my clerk. I have done business with him for years. He is very helpful and explains everything I need to know about products, warranties. And if I have any issues, I can call him.

6 October 2023
Rated 5 out of 5 stars

John is the best

One of our best buying experiences - John was as knowledgeable and helpful as any salesperson we’ve worked with. We finally chose a new stove and John got us the best price he could find! Enjoying our stove so far and happy we went to this store.

2 October 2023
Rated 5 out of 5 stars

Great service

Bought new camera and memory cards and daughter got Apple computer. Great prices and very knowledgeable employees.

7 September 2023
Rated 5 out of 5 stars

We went in the store at Stones River…

We went in the store at Stones River Mall in Murfreesboro looking for a toaster oven with all the extras. We were meet by a sales person immediately and he ask what we were shopping for, then showed us what was available. We bought a Cuisinart toaster oven with an air fryer. We love our new oven.

20 September 2023

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