Electronic Express - Murfreesboro Reviews 79

TrustScore 4 out of 5

4.0

1720 Old Fort Pkwy, Suite 2003B, 37129 Murfreesboro, Tennessee, US


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See what reviewers are saying

Rated 5 out of 5 stars

From the moment I met Doug, I knew was in the right place! The man knows his stuff about applicances - he's been at it for decades. Listened to my needs, showed me options, explained benefits and othe... See more

Rated 5 out of 5 stars

Researched big screen tv's for several weeks and narrowed it down to two. Went to electronic express where we were met by Daniel Yu. Daniel confirmed everything I learned researching was accurate, but... See more

Rated 5 out of 5 stars

This was an unexpected expense as my washer and dryer went out and needed to be replaced. I was able to order this same set priced way cheaper than the big box stores, get the old ones hauled off, and... See more

Company replied

Rated 2 out of 5 stars

The fridge that was delivered to me was NOT what I had ordered, it at least what I thought I was ordering based off of the pictures on their website. We wanted a specific type of ice maker in our frid... See more

Company replied


Company details

  1. Electronics store
  2. Appliance shop
  3. Computer & Accessories store
  4. Computer Shop
  5. TV shop
  6. Washing Machine & Dryer Shop

About Electronic Express - Murfreesboro

Written by the company

We make it happen

Founded in 1983, we are a family-owned and operated electronics retail company based in Nashville, TN. Over 40 years, we've grown to be Tennessee's largest electronics store. We now have over 21 locations throughout Tennessee and Northern Alabama.

Enjoy a Knowledge-Backed Shopping Experience

When you shop at Electronic Express, our friendly associates will help find what you're looking for while offering expert advice about the latest products.

Our associates will help you choose from hundreds of brands so you can find the best electronics at industry-leading prices. Plus we have new deals available every single week!

Shop Weekly Deals

Products

Shop our wide selection of products online and we ship anywhere in the continental United States (excluding Alaska and Hawaii).

Financing

We also offer financing on qualified purchases so you don't have to wait to enjoy great electronics.

Financing Plans

Services

We offer several support and repair services to help you get the most out of your electronics.

Enterprise-Level Sales

We frequently partner with organizations to provide growing communities with modern appliances. Contact our sales teams to learn more.

Corporate Sales
Builder Sales

Contact info

  • 1720 Old Fort Pkwy, Suite 2003B, 37129, Murfreesboro, Tennessee, United States

  • 1-615 217-7444

4.0

Great

TrustScore 4 out of 5

79 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 86% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Highly Recommend and Very Satisfied

Everytime I go to Electronic Express it’s always a friendly staff with a smile greets you at the door ready to help. I show them what I want they know exactly what I’m looking for. I have used them for all my electronics and appliances needs you can’t go wrong with them.

16 June 2023
Rated 1 out of 5 stars

Not a good please to shop over price on…

Not a good please to shop over price on damaged products in customer service sucks

18 June 2023
Electronic Express - Murfreesboro logo

Reply from Electronic Express - Murfreesboro

Thank you for the review. Your review has been forwarded to store and district management to look into the situation.

Rated 5 out of 5 stars

Elated Customer!

Excellent experience, from start to finish. I ordered a new washer/dryer set - at a great price - on Monday and had it by Friday. Delivery was very efficient and careful. Very impressed. Will shop here again.

13 June 2023
Rated 5 out of 5 stars

Great Customer Service

The associate listened to my needs. She made sure I was satisfied with what I was about to purchase. I was able to receive detailed information about the product and warranty. Overall it fit within my budget and that was what was most important to me. I will be a returning customer.

24 March 2023
Rated 1 out of 5 stars

The dishwasher I bought at the outlet…

The dishwasher I bought at the outlet store in Murfreesboro was sold to another customer! I purchased the dishwasher from John the general manager 4 weeks prior but he failed to label it as sold. This was very upsetting to me. He did refund me the money.

17 March 2023
Electronic Express - Murfreesboro logo

Reply from Electronic Express - Murfreesboro

Thank you for the review. Your review has been forwarded to members of management for their own review.

Rated 5 out of 5 stars

Great service. Easy ordering

The customer service representative was so knowledgeable. She was outstanding. She helped look up some availability and pricing. She was so helpful

29 April 2023
Rated 5 out of 5 stars

Electronic Express for the WIN!

Sales team was very helpful, but to be honest I had already done my research and knew which TV I wanted prior to my purchase.
Where EE really came in to my purchasing decision was, at the time (March Madness), they were running the best financing in town! So not only did I get an upper mid-tier Sony 85" (X90K) for a great price (half off MSRP) but I also got 36 months no interest as well! Liked the quality of customer service so much that I added the 3yr product protection also. The math is going to work out to $100 a month for 26 months which I can easily budget. Electronic Express for the WIN!

13 March 2023
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