Electronic Express Reviews 17,127

Have not bought anything yet, but had an amazing customer service

Worst customer service ever

The particular TV that I bought was about $300 cheaper than their main competitor. The staff there was friendly and informative and highly recommend looking at their website or going to their store before you purchase a new TV or any other kind of appliance I bet they will beat the price of any competitor

I called the day after I ordered the Vizio TV and was told it shipped, a week later i got an email saying it shipped that day im a trucker so I needed to know when it was going to be delivered so it did not sit on my porch. A lady was very rude and told me she was ok with me canceling my order and go eles where because of this i would not order again from Eletonic Express.

So very good with communication regarding delivery!! And the drivers were awesome. Price was the best around! Thank you for the free delivery!

The buying part went extremely well. Only problem was on delivery end. Did not come on expected date. Was about 3 days later. In fairness, I should say the truck was broken down on my delivery date, hence, the need to reschedule.

Not a single soul within those walls know what they are doing. Skip Electronic Express and go to Best Buy or another electronics store.

Price was fair, happy to try out furniture in store, and delivery service and team were excellent. Great experience overall!

I paid for new washing machine to be delivered and set up. I received a damaged one and when I complained they offered me 110$ off the 1000$ washing machine to take it. I was told this was last one and i would have to go on the site and start over with my order if I didn't take this one. I politely told them to keep it and give me a full refund including my delivery/ set up and removal fees also. They knew when they loaded this order what they were doing was to get my money one way or another! I have had good service in last years but this was poor service all around. I went that afternoon to Lowes, ordered my washer and it was delivered the next day and installed! I even saved money!
EE did call me back the next day to reschedule the delivery "since I wasn't home for the first delivery" i said i was home and retold the story and again asked for full refund again"

I never received my package . I purchased product on line. I got a message saying it was delivered but it wasn’t. Called customer service and they said they would investigate and I never got a response.

Found the sound system I wanted but the local store was out of stock. Decided to order on line from a nearby store. Within 3 days I received my sound system. Great shopping and customer service.

Great service. Great value. Very please.

Very nice item and in terrific condition. Perfect experience

Cancelled my order because it was "out of stock". I know it was because it was too good of a deal, an error on their part.

All pretty decent

Great place to shop around. They provide great service!

Everything was flawless. Washer and dryer came quickly and delivery and set up was exceptional!

Great customer service! There was an issue with the item but customer service addressed it.

I already did the survey!! Great price and customer service and delivery !!

Please, Advise
I did received the TCL tv but without a power cord. so I cannot set up tv until i can get the power cord.
Can you sent the power cord to address as follows:

5113 N Mesa st APT B318
EL Paso TX 79912
915-352-3841