Element3-Heating Ltd Reviews 111

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Replaced my aging boiler with a fantastic new Worcester Bosch. Johan came to evaluate the best model for the size of our house and was able to accommodate an earlier than planned fitting date when... See more

Rated 5 out of 5 stars

After horrendous experiences with British Gas and Swale Heating, I discovered these guys. They supplied & fitted our boiler about 4years back, whole system & have serviced it without fail every year.... See more

Rated 5 out of 5 stars

Once again, fantastic customer service. Boiler broke down on New Year's Eve and up and running again on the morning of January 2nd. In the meantime we'd had email suggestions of things to do to tr... See more

Rated 5 out of 5 stars

Brilliant team! Would highly recommend. From contacting Faye to book and appointment for an engineer to install a Nest thermostatic, to the installation, it all went smoothly with no issues at all. Jo... See more

Company details

  1. Central Heating Service

Written by the company

Element3-heating Ltd is a heating company based in Tunbridge Wells, Element3 are proud to offer expert guidance choosing the best heating and boiler systems & products available today. We have over 20 years experience installing boilers, warm air units and maintaining heating systems across London, Surrey & Sussex. We are proud to offer the best value boiler installations, servicing and repairs in the South, with uncompromising standards and care.


Contact info

4.9

Excellent

TrustScore 5 out of 5

111 reviews

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Rated 5 out of 5 stars

Installation of Nest Learning Thermostat

Brilliant service from initial enquiry to installation and set up. I’ve never used Element 3 below but they came up as an approved installer via the Nest website. Contacted them along with a couple of others for a quote. They were quick off the mark in terms of getting in contact and continued that trend whilst discussing dates and costs. Kept me updated and even sent through an electronic calendar invite. They even contacted me again with a cancellation spot to see if I wanted the bring my booking forward.
One the day the visiting engineer called prior to attendance to advise on time. The engineer was polite and very amicable. Happy to explain what they were doing whilst they carried out the work. Following installation they went through the step by step set up and even gave me a few tips. Can’t fault Element 3 in any way. Will definitely use them again and recommend.

27 October 2022
Rated 5 out of 5 stars

Good heating engineer to know !.

Johan arrived on time and fulfilled my original request and checked another problem whilst here.
I would feel confident employing him to maintain my heating system on an annual service and breakdown basis.

20 October 2022
Rated 5 out of 5 stars

Gas and water heating service

The service was carried out on time and in a very quiet and efficient manner. The engineer was polite and friendly and did not waste time. I would highly recommend Element3-Heating.

23 September 2022
Rated 5 out of 5 stars

Highly recommended

We have used Element 3 Heating for both a Nest install and a boiler service. The engineer (Johan) was very knowledgeable and helpful.
We are super happy with the service and wouldn’t hesitate in recommending them.

20 September 2022
Rated 5 out of 5 stars

I had a new boiler installed by Element…

I had a new boiler installed by Element 3 Heating just over 2 years ago. The installation team were extremely efficient and courteous. They covered all carpets to minimize any mess. Each year I have the boiler serviced and I receive the same excellent service. I would highly recommend them.

14 September 2022
Rated 5 out of 5 stars

Excellent service as always!

We have been using Element3-Heating for the past three years and have nothing but praise for the way our heating system has been looked after. The annual service is very thorough, and Johan is always there with sound advice and a smile.

4 September 2022
Rated 5 out of 5 stars

I can't recommend Element3 highly…

I can't recommend Element3 highly enough. They came to install a Google Nest, and it was a more complicated job than expected because of how my boiler was set up. The engineer was super helpful, patient and friendly and took the time to show me how everything worked and get me set up with the Nest app. The entire experience from my first enquiry was great, and they even cost less than the other companies I looked at.

1 September 2022
Rated 5 out of 5 stars

Brilliant team

Brilliant team! Would highly recommend. From contacting Faye to book and appointment for an engineer to install a Nest thermostatic, to the installation, it all went smoothly with no issues at all. Johan, was very knowledgeable and explained things clearly. Their prices are also quite competitive. All in all, super team, can't fault them!

24 August 2022

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