It’s okay, but since I mostly use my phone, the lack of an app is really annoying!! Browser works, just not as smooth
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Review summary
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Still getting used to site
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I like the ease of navigating the site and the matches selection of people to chat with. Everything is laid out clearly and I didn’t feel lost clicking around. Profiles load well and chats are easy to... See more
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Just started a few weeks ago and it is started to be great. I get quick and immediate response with genuine affection from other party. That responsiveness really makes a difference. Conversations don... See more
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Company details
Written by the company
Elenadate is an online dating platform designed to gently enrich your daily life with thoughtful romantic communication. Whether you're starting your morning with fresh energy or winding down at night, this space offers the chance to enjoy light, uplifting conversations that bring emotional warmth and ease. At Elenadate, we believe that every message matters. That’s why our platform emphasizes sincere, comfortable exchanges over expectations or pressure. It’s not about rushing into anything—it’s about the joy of feeling good in the moment and the possibility of a heartfelt connection unfolding naturally. This platform is ideal for individuals looking for romantic energy that fits their rhythm. You’ll find a soft, welcoming atmosphere where your words are met with warmth, and your emotions are always respected. Our goal is simple: to offer a space where romance feels light, accessible, and emotionally meaningful—at your pace, on your terms. With every message, you’re invited to experience something refreshing and emotionally present. Let a heartfelt smile find you on Elenadate.
Contact info
United States
- support@elenadate.help
- elenadate.com
3.6
Average
123 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
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Expensive coins and maybe we can redeem the gifts for coins that can help
Hi I really need to find my other half here but your coins are very expensive maybe you should consider them to last for 2 weeks or pay monthly not all of us have that kind of money to spend but we really looking forward on finding genuine love that will lead to marriage and build a family but how will I do that if I only have coins for one day then I have to wait for another month's the person won't wait for me to come back here it's killing us m from south Africa 37 years of age no kids
10 July 2025
Unprompted review
Reply from Elenadate
Hi Bonolo,
We understand that meaningful connections matter deeply, and your goal of building a future with someone is completely valid. Our platform uses a credit-based system. Every request is carefully handled by our moderation, finance, and technical teams, and our customer service is available around the clock. Maintaining this level of quality comes at a cost, which is why we charge for some services.
If you'd like to find out more about our latest exclusive offers and promotions, you can contact us at support@elenadate.com at any time. We'll be happy to help.
Warm regards,
Juniper from Elenadate
If I could give 0 stars
If I could give 0 stars, I would. The women have no interest in having a real date. Spent too much time on there and planned a few dates only for her to not show up. Then she claimed she never talked to me about it and called me selfish. Immediately after insulting me, she turns around and says she can’t wait to meet and gets very sexual. This is a scam site.
4 July 2025
Unprompted review
Reply from Elenadate
Hi Caleb,
We’re sorry to hear about the difficulties you faced. At Elenadate, we strive to provide a safe and respectful environment for everyone. We encourage all users to report any suspicious or inappropriate behavior through our support channels so we can investigate and take appropriate action.
If you have any further questions or need assistance, please don’t hesitate to reach out to our support team.
Best regards,
Shea from Elenadate
The women can be anywhere!!
The women can be anywhere!!! There is no filter for knowing if any are close so at 2pounds a message it really is just like throwing a lot of money in the bin, it is ridiculously expensive.
3 July 2025
Unprompted review
Reply from Elenadate
Hi John,
You need credits to access certain services on our platform, but you only pay for the services you actually use. You can choose the services that interest you the most and control your spending. We appreciate your point about location filters and will take it into consideration to improve user experience.
If you have any questions or need help with the platform, please contact our support team.
Best regards,
Shea from Elenadate
Your prices are horribly expensive
Your prices are horribly expensive. This site is trying to nickel and dime my bank account dry.
18 June 2025
Unprompted review
Reply from Elenadate
Hi Richard,
Thanks for your feedback. The credit system is set up so members can pay for specific services rather than a subscription. If you'd like to explore ways to manage your credits or see which options offer more value, our support team at support@elenadate.com can help.
Best regards,
Juniper from Elenadate
Worst dating service I've been on I…
Worst dating service I've been on I believe most profiles are done by employees you're not allowed to exchange numbers or emails unless you spend $5,000 credits all they do is ask questions to get you to spend money would not recommend this site at all
13 May 2025
Unprompted review
Reply from Elenadate
Dear Randy,
We regret to hear about your disappointment. Please know that our platform maintains strict guidelines regarding profile management and communication policies to ensure safety and privacy. If you believe any behavior has violated these policies or seems inappropriate, we strongly encourage you to report it directly or contact us at support@elenadate.com so we can investigate thoroughly. Your feedback matters, and we are committed to addressing it seriously.
Best regards,
Juniper from Elenadate
Reply from Elenadate
Dear Kel,
Thank you for your feedback. All profiles go through a strict verification process to ensure authenticity. Our services reflect the cost of maintaining safety, verification, and high-quality communication. If you have specific concerns about any profile or transaction, please reach out to us directly at support@elenadate.com so we can assist you further.
Best regards,
Juniper from ElenaDate Support Team
Scam
This site is a money grabber. I spent almost $200 for credits to communicate with an individual. When you open videos, a gift or just send a message, eats up your credits. Those credits I purchased didn’t even last 2 days.
The profiles are too good to be true and what I saw they were from all different countries. Just plain crazy. Stay away from this site
11 April 2025
Unprompted review
Reply from Elenadate
Dear Liberty Beck,
Thank you for sharing your feedback. We understand how frustrating it can be when credits are consumed quickly. The platform is designed to allow users to connect through messaging and gifts, which can require credits for each interaction. We always recommend reviewing the credit usage details on the site to ensure the most efficient use of your credits.
We take your concerns seriously, especially regarding the profiles. We have systems in place to verify profiles to maintain authenticity, and we encourage all users to report any suspicious activity directly through our support team.
If you'd like further clarification or assistance regarding your credits, please don't hesitate to reach out to our support team at support@elenadate.com.
Best regards,
Juniper from Elenadate
Absolute rip off
Absolute rip off.
You get bombarded with matches and responding eats up credit like driving with a hole in your tank.
Cost me over 100 in just one evening.
And any attempt to exchange details for contact outwith the app is subverted, even photos blurred beyond recognition.
Disgraceful!!
28 March 2025
Unprompted review
Reply from Elenadate
Dear Steve,
We are truly sorry to hear about your experience. We would like to assure you that your feedback is taken seriously. Our platform is designed to facilitate meaningful interactions, but we recognize that the costs can add up during active conversations.
If you ever feel that you're encountering difficulties with the platform or have concerns about the use of credits, we encourage you to reach out to our support team so we can assist in resolving the issue. We are here to help ensure a better experience.
Best Wishes,
Juniper from Elenadate
I've always said online dating is for wimps
I've always said online dating is for wimps. Well, until I noticed that everyone around me was already in couples and I was sitting with my cat ordering food for one. Signed up. Feelings are strange, but after a couple of dialogues I understood - it works. Girls are normal, conversations are interesting. I haven't fallen in love yet, but at least I stopped being a loner in this digital world.
25 February 2025
Unprompted review
Reply from Elenadate
Dear Franklin,
We're glad to hear that our platform helped you connect with interesting people! Enjoy your conversations, and who knows—love might just be around the corner.
Best regards,
Juniper from Elenadate
Has anyone met someone in person…
I wonder if anyone has actually met anyone from this site, i go back and forth on it because of the quality of women but who only want to chat and appear to have no intention of meeting. Also I notice that after a few weeks of chatting I start getting the same questions as if we have never spoken which indicates AI is responding not real people. It would be great if you can rank your members in terms of their seriousness for a real relationship. So guys can at least filter for those who are serious about meeting someone.
16 October 2024
Unprompted review
Reply from Elenadate
Dear Matthew,
Thank you for sharing your thoughts. Many members have successfully built real connections on our platform, and we encourage genuine interactions. We understand the importance of meeting like-minded individuals and appreciate your suggestion about ranking members based on relationship intent. We will pass this feedback along for consideration. If you have any concerns about specific interactions, please contact our support team at support@elenadate.com, and we’ll be happy to assist.
Best regards,
Juniper from Elenadate
Look to me all the girls in there women…
Look to me all the girls in there women whatever they just seem too perfect beautiful really nice bodies and I mean I haven't seen really yet I've only seen like one ugly one but at least the ugly ones are true they're not hiding the back of all the makeup and then they all have body so I think they're just like all models or their employees
15 February 2025
Unprompted review
Reply from Elenadate
Dear Richard,
Thank you for sharing your thoughts. We appreciate your observation about the profiles.
Regarding the appearance of some profiles, we understand that makeup and attire can significantly influence a person's appearance. It's not uncommon for individuals to present themselves differently in various photos. If you have any concerns or suggestions, feel free to contact our support team for clarification or assistance.
Best regards,
Juniper from Elenadate
Suck site 10 credit for see a photo…
Suck site 10 credit for see a photo from lady 50 for open a woise message, f... A hustler site
15 February 2025
Unprompted review
Reply from Elenadate
Dear Lars,
We’re sorry to hear about your dissatisfaction. Our platform does have a credit-based system to ensure the quality of communication, but we understand your concerns. Please contact our support team to discuss this further or explore options that might better suit your needs.
Best regards,
Juniper from Elenadate
I was afraid that it would be full of flirty people without commitments
I was afraid that it would be full of flirty people without commitments, but I met several girls who were genuinely looking for serious relationships.
5 February 2025
Reply from Elenadate
Dear Firestone,
Thank you for sharing your experience! We're so glad to hear that you've connected with individuals looking for genuine and serious relationships. If you need any assistance, please don't hesitate to contact us.
Best regards,
Juniper from Elenadate
Here you can simply enjoy the dialogues, not chase the result, but get pleasure from the communication
Here you can simply enjoy the dialogues, not chase the result, but get pleasure from the communication. I don't know if I'll find love here, but I definitely found a pleasant place for conversations.
5 February 2025
Reply from Elenadate
Dear Fenkr,
Thank you for sharing your positive experience! It's wonderful to hear that you're enjoying meaningful conversations. We hope the platform continues to bring you joy and memorable interactions.
Best regards,
Juniper from Elenadate
A skeptic in the past, now I buy milk according to a list
I thought dating was only for the desperate, but it seems I underestimated my level of desperation. In the end, I met a girl who now nags me in the mornings for forgetting to buy milk again. It seems like love. So here's online dating for real.
2 February 2025
Reply from Elenadate
Dear A.Lukas,
Your story made us smile! It's wonderful to see how your skepticism turned into a genuine connection. We wish you and your partner many happy moments—and a fully stocked fridge!
Best regards,
Juniper from Elenadate
Nothing went wrong I'm just careful and…
Nothing went wrong I'm just careful and curious
5 February 2025
Reply from Elenadate
Dear Stanton,
Thank you for sharing your thoughts! It's great to see that you're exploring the platform with care and curiosity. If you have any questions or need assistance, feel free to reach out.
Best regards,
Juniper from Elenadate
No trial period and barely any credits
No trial period and barely any credits. Not worth it.
3 February 2025
Reply from Elenadate
Dear Morgan,
Thank you for your feedback. We always welcome new users with 20 credits so that you can familiarize yourself with our services. This is to ensure that you have a positive first experience. After that, we offer you the opportunity to purchase the first package of credits at a significantly reduced price, as a one-off offer. With this starter package, you can get a good overview of how our platform works. It's a good way to decide if you want to continue using our services before considering larger credit packages.
Please don’t hesitate to contact us at support@elenadate.com if you’d like to share more about your concerns.
Best regards,
Juniper from Elenadate
I've been using the elenadate.com…
I've been using the elenadate.com website for a few years now. Everything seemed alright until recently. When you buy credits, it shows a discounted price with the regular price in the background. I've been paying a discounted price. However, recently it still shows the discounted price when you go to buy credits, but it charges you the regular price. There wasn't any notice about the changes. Contacting customer service gets you all sorts of crazy excuses!
5 February 2025
Unprompted review
Reply from Elenadate
Dear James,
Thank you for bringing this to our attention. Our support team has already reached out to you directly to assist with your concerns regarding the pricing issue. Please check your email, and feel free to reply if you need any further clarification.
Best regards,
Juniper from Elenadate
Sincerity in a digital world
In a world where everyone tries to appear better than they are, this is a place for real people. I'm still searching, but I already appreciate what I've found here.
22 January 2025
Reply from Elenadate
Dear Scott,
Thank you for your kind words. We’re happy to hear you appreciate the sincerity of the platform, and we hope you continue to find genuine connections here.
Best regards,
Juniper from Elenadate
I joined Elenadate.com a couple of days…
I joined Elenadate.com a couple of days ago but after researching them more I've discovered that they're what is called an "Entertainment Site" and NOT a genuine "Dating Site!!!!!!"
When I went into the site to look at the messages I'd been sent they were all rather gushy and you could tell that something wasn't right about them and that they just didn't feel like genuine messages. I then went into a number of the mens' profiles and it was totally obvious that they were all professional photos and NOT genuine photos that people on REAL DATING SITES use!!!!!!!!! (I did an online survey yesterday that was all about Dating Sites and scams, and they said that picture that were obviously professional were a "Red Flag" that they were a scam!!!!!!!)
I have contacted their Support Team and requested for them to remove my profile, I'm awaiting their response.
21 January 2025
Unprompted review
Reply from Elenadate
Dear Clare,
Thank you for sharing your experience. Our platform is a simple and user-friendly tool that helps people all over the world to meet and connect with each other. Our main goal is to bring like-minded people together and help them create meaningful connections. We have no control over the behavior or intentions of the people who use our platform. However, we do provide tools to protect users from potentially harmful behavior: It is possible to report any user with suspicious behavior on the platform, and an investigation is carried out in every case. We also have preventative algorithms that detect potentially harmful activity and content. Violations of the platform's guidelines are punishable by profile blocking.
If you have any further concerns, please feel free to reach out to us directly at support@elenadate.com. We’re here to assist you.
Best regards,
Juniper from Elenadate
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