It’s okay, but since I mostly use my phone, the lack of an app is really annoying!! Browser works, just not as smooth
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Review summary
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Still getting used to site
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I like the ease of navigating the site and the matches selection of people to chat with. Everything is laid out clearly and I didn’t feel lost clicking around. Profiles load well and chats are easy to... See more
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Just started a few weeks ago and it is started to be great. I get quick and immediate response with genuine affection from other party. That responsiveness really makes a difference. Conversations don... See more
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Company details
Written by the company
Elenadate is an online dating platform designed to gently enrich your daily life with thoughtful romantic communication. Whether you're starting your morning with fresh energy or winding down at night, this space offers the chance to enjoy light, uplifting conversations that bring emotional warmth and ease. At Elenadate, we believe that every message matters. That’s why our platform emphasizes sincere, comfortable exchanges over expectations or pressure. It’s not about rushing into anything—it’s about the joy of feeling good in the moment and the possibility of a heartfelt connection unfolding naturally. This platform is ideal for individuals looking for romantic energy that fits their rhythm. You’ll find a soft, welcoming atmosphere where your words are met with warmth, and your emotions are always respected. Our goal is simple: to offer a space where romance feels light, accessible, and emotionally meaningful—at your pace, on your terms. With every message, you’re invited to experience something refreshing and emotionally present. Let a heartfelt smile find you on Elenadate.
Contact info
United States
- support@elenadate.help
- elenadate.com
3.6
Average
123 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
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See how their reviews and ratings are sourced, scored, and moderated.
Disgusted
I am a 72-year-old disabled woman. I am not looking to date and never signed up for these emails. I'm sick of them and I can't find online how to stop them. Please help.
12 January 2025
Unprompted review
Reply from Elenadate
Dear Marti,
We sincerely apologize for the inconvenience you've experienced. To stop the emails, please contact our support team at support@elenadate.com, and they will assist you in unsubscribing from any further notifications.
Best regards,
Juniper from ElenaDate
BOTS and HOOKERS and TROLLS; OH MY!
This site and others like it prey on the lonely and desperate. I’m both! It’s very addicting because I can easily convince myself that there’s a scintilla of a chance that the woman I’ve been talking with is real. I’ve gone back and forth with customer (dis)service about deleting my profile. Stupid me; I let myself get talked into staying “with it.”
I’ve found said woman on Facebook, Instagram and TickTock. I never received a reply on these forms. When I asked her, she denied seeing any messages from me. She asked me to show proof and when I did she claimed the photo was blanked out. She even went so far as to suggest that maybe it’s another woman who ‘looks like her’. Same photos on all sites. Eventually I was blocked from her profiles on FB and Instagram.
There are videos posted which clearly are her. Soooo…I think this is a case of real woman front with BOT/AI/Troll responder.
I rated it 2 stars because it has been entertaining. EXPENSIVE as F*!K but entertaining nonetheless!
4 January 2025
Unprompted review
Reply from Elenadate
Dear Robert,
Thank you for sharing your experience. We're truly sorry to hear about the challenges you've faced on the platform. We take such feedback seriously as we aim to provide an authentic and transparent environment for all users. While we understand your frustration, please note that our platform has systems in place to ensure real and genuine connections. We encourage you to reach out to our support team directly at support@elenadate.com for any account-related assistance or to address any concerns you might have.
We value your feedback and are constantly working on improvements to create a better experience for our users.
Best wishes,
Juniper from Elenadate
Reply from Elenadate
Dear Ayman,
Thank you for taking the time to give us your feedback.
We would like to let you know that the profiles of our users are verified according to our Terms and Conditions. We believe in fostering genuine connections and encourage you to contact us if you have any doubts about the legitimacy of your interactions. Contact us at support@elenadate.com if you notice any suspicious activity.
Best Wishes,
Juniper from Elenadate
I was interested. But, it's all bad.....
I was interested. However...I signed up as a man wanting dates with women. Now I am flooded with males trying to hook up. Please correct this and change my profile or cancel this site so I don't have males contacting me. I'm looking for a Norwegian woman. Thank you. G. G.
20 November 2024
Unprompted review
Reply from Elenadate
Hi Gus,
Thank you for reaching out and sharing your concerns. We’re sorry to hear about the mix-up in your profile preferences—it’s definitely not the experience we want you to have. Please contact our support team at support@elenadate.com, and they’ll assist you promptly to resolve this.
We appreciate your patience and understanding and hope we can help you find the connections you’re looking for.
Best wishes,
Jen from Elenadate
If you you're looking for something quick and without spending.
It looks like a solid service, although not without its downsides. Everything here is on point - the girls are nice, the profiles are real, but you won't get far for free. I had to invest to communicate fully. If you're ready to invest a serious approach to dating, then this site is worth it. But if you're looking for something quick and without spending, this isn't the place for you.
25 October 2024
Unprompted review
Reply from Elenadate
Dear Grant,
Thank you for your honest feedback! We're pleased to hear that you found our service solid and that you appreciated the quality of the profiles and the individuals you encountered.
You're absolutely right that meaningful connections often require an investment of time and resources. We aim to provide a platform that fosters genuine relationships, and we appreciate your understanding of this approach.
If you have any suggestions for improvements or features you’d like to see, please don’t hesitate to reach out. We're always looking for ways to enhance the user experience!
Best Wishes,
Elenadate Customer Support
I agree with Paul Harrison’s review see…
I agree with Paul Harrison’s review see 13 September 2024, and many others, Elenadate is using AI generated pictures, made up communications, replies, and I personally did not encounter in 3 months not even 1 person who has not written back or approached me without using AI generated language. There are ways to check if the approaches you get are coming from a real person or are AI generated and used by an AI Bot like the ones used for customer service shopping online. Many companies use in different degrees the AI tools. Elenadate is using AI and Bots to the fullest and in a very aggressive way. I will join the class action that is taken in UK against ElenaDate.
14 August 2024
Unprompted review
Reply from Elenadate
Dear Simone,
Thank you for your feedback, and we sincerely apologize for your experience on our platform. We value transparency and genuine interactions, and we are disappointed to hear that you feel our communications did not meet those standards.
We would like to let you know that the profiles of our users are verified according to our Terms and Conditions. We take allegations regarding AI-generated content and bot interactions seriously and are committed to investigating these claims.If you have specific instances or further details to share, please reach out to our customer support team.
We appreciate your understanding and hope to provide a better experience for you and all our users in the future.
Best Wishes,
Elenadate Customer Support
AI Driven site, Invitation to Class Action
This is clearly an AI Driven site, all pictures are fake and photoshopped and what is very disappointing are the pre-fabricated questions and answers. There’s no natural interaction, every reply, question, statement from a “person” on this website is not written by themselves, it has very clearly the marks of AI generated language. This is actually against ElenaDate.com website rules and policies. I am taking them to court. Anyone that wants to be part of this class action, please write to me to Leigh dot Kambanaros at gmail. Many people suffered damages because of this site and their damages both financial and emotional are well documented. I have requested ElenaDate to cancel my account, this has been 6 weeks ago and they didn’t. This is why I have decided to file a class action against them. Their comments here on Trust are all AI generated not even one is written by a real person in human, live interaction. Many companies use AI as a tool, ElenaDate has infringed our rights to free speech and human interaction by blocking the real persons to enter in communication with other real persons. Their Legal department sent me an AI reply. Who will represent them in Court, an AI generated picture on a computer?No, in court they will have to play by their own rules that are not respecting and our human made legislation.
1 November 2024
Unprompted review
Reply from Elenadate
Dear Leigh,
Thank you for sharing your concerns regarding your experience. We take all feedback seriously and are committed to maintaining the integrity of our platform.
We would like to let you know that the profiles of our users are verified according to our Terms and Conditions. Our goal is to foster genuine connections, and we are actively working to improve user experience while addressing concerns.
If you would like to discuss your experience further or have specific issues you'd like us to address, please reach out to our customer support team directly. We appreciate your input as it helps us enhance our services.
Thank you for your understanding.
Best Wishes,
Elenadate Customer Support
Overall, the site is worth checking out
I signed up after hearing a few good reviews from friends. At first, it was a bit difficult to figure out how everything works, but after a couple of days, I got used to it. The girls are active and pleasant to talk to. There are some paid options, but that's to be expected on modern sites. Overall, the site is worth checking out, but be prepared - it's not an easy ride, it's an investment in a long-term relationship.
22 October 2024
Unprompted review
Reply from Elenadate
Dear John,
We're pleased that you have chosen our platform and leave your positive feedback. Have fun communicating with your pen pals!
Best Wishes,
Elenadate Customer Support
Virtual pen pal fantasy site only.
The word "may" needs to be corrected with the word "will". "Welcome to our platform! We are here to create a worldwide community that connects individuals who may never have the chance to meet offline." Real or Bot, these constituents are unable and have no intention to meet in real life. I was unable to find a customer support or link. Dating? no. Virtual Pen Pal... yes!
17 September 2024
Unprompted review
Reply from Elenadate
Dear Ian,
Thank you for taking the time to give us your feedback.
We would like to let you know that the profiles of our users are verified according to our Terms and Conditions. We believe in fostering genuine connections and encourage you to contact us if you have any doubts about the legitimacy of your interactions. Contact us at support@elenadate.com if you notice any suspicious activity.
Best Wishes,
ElenaDate Customer Support
Its not a dating site, its an AI driven BOT site scam
Thought I'd have a look, pictures of women are all either fake or photoshopped. Replies are iname, whole site is designed to get you to pay for credits to have any interaction with an AI bot, its expensive too, you pay for everything. Complete waste of time unless you have lots of money to waste, enjoy talking to bots and just looking at AI generated and photoshopped images.
12/09/2024 Just read their standard bullshot reply to my coments, probably another AI response. Stay well clear of this rip off.
10 September 2024
Unprompted review
Reply from Elenadate
Dear Paul,
Thank you for taking the time to give us your feedback.
You need credits to access certain services on our platform, but don't worry, you only pay for the services you use. You can choose the services that interest you the most and control your spending.
Every request is carefully handled by our moderation, finance and technical teams, and our customer service is available around the clock. Maintaining this level of quality comes at a cost, which is why we charge for some services.
We would like to let you know that the profiles of our users are verified according to our Terms and Conditions. We believe in fostering genuine connections and encourage you to contact us if you have any doubts about the legitimacy of your interactions. Contact us at support@elenadate.com if you notice any suspicious activity.
Best Wishes,
ElenaDate Customer Support
No real people here. Stay away!
There are ZERO real people here. Just BOTS!
Stay away from this SCAM site!
Don't believe me?
Just make an account and see for yourself how everything is automated, and that the users who "contact you" are indeed fake!
Edit: to the site owner: do us a favour and stop LYING! Everyone knows that your site is fake with FAKE users!
Edit 2: Not only are the profiles FAKE, but their photos have been STOLEN by random people all over the world!!!
I will report you to Trustpilot and they will deal with you, scammers!
10 September 2024
Unprompted review
Reply from Elenadate
Dear Anton,
Thank you for taking the time to give us your feedback. You need credits to access certain services on our platform, but don't worry, you only pay for the services you use. You can choose the services that interest you the most and control your spending.
Every request is carefully handled by our moderation, finance and technical teams, and our customer service is available around the clock. Maintaining this level of quality
comes at a cost, which is why we charge for some services.
We would like to let you know that the profiles of our users are verified according to our Terms and Conditions. We believe in fostering genuine connections and encourage you to contact us if you have any doubts about the legitimacy of your interactions. Contact us at support@elenadate.com if you notice any suspicious activity.
Best Wishes,
ElenaDate Customer Support
One of this strange sites
It's one of the companies I wrote about before: livebeam, amourfeel.com and a lot more.
5000 credits / 2000 € needed to get contact data, each contact.
But I found out an, additional trick. Prices are written in € for me, but when U pay it's changed into US$ and taxes will be added. Maybe it's usually in US, for Europ you should show the final price,
2 September 2024
Unprompted review
Reply from Elenadate
Dear Paul,
Thank you for taking the time to give us your feedback.
You need credits to access certain services on our platform, but don't worry, you only pay for the services you use. You can choose the services that interest you the most and control your spending.
Every request is carefully handled by our moderation, finance and technical teams, and our customer service is available around the clock. Maintaining this level of quality comes at a cost, which is why we charge for some services.
If you want to manage your expenses efficiently, we offer several options. Contact us at support@elenadate.com, and we'll be happy to help you.
Best Wishes,
ElenaDate Customer Support
If I could give this site 0 stars I…
If I could give this site 0 stars I would. It is just a ripoff. Only AI generated women. You have to spend 5000 credits on one woman to maybe be able to contact them offline. This is about $1500 Canadian. Don’t even think about this site unless you enjoy throwing your money away!
1 September 2024
Unprompted review
Reply from Elenadate
Dear Ron,
Thank you for taking the time to give us your feedback.
You need credits to access certain services on our platform, but don't worry, you only pay for the services you use. You can choose the services that interest you the most and control your spending.
Every request is carefully handled by our moderation, finance and technical teams, and our customer service is available around the clock. Maintaining this level of quality comes at a cost, which is why we charge for some services.
If you want to manage your expenses efficiently, we offer several options. Contact us at support@elenadate.com, and we'll be happy to help you.
Also, we would like to let you know that the profiles of our users are verified according to our Terms and Conditions. We believe in fostering genuine connections and encourage you to contact us if you have any doubts about the legitimacy of your interactions.
If you have specific questions about our service or need help, don't hesitate to contact us. We'll be happy to help you.
Best Wishes,
ElenaDate Customer Support
Terrible site and very expensive
Terrible site and very expensive! I bought credits and before 3 hours were over they were gone and the site requested me to top up. Never have I spent so much money in such a short time with no value addition.
I have also tried to unsubscribe with no luck!
27 August 2024
Unprompted review
Reply from Elenadate
Dear Maxine,
Thank you for taking the time to give us your feedback.
You need credits to access certain services on our platform, but don't worry, you only pay for the services you use. You can choose the services that interest you the most and control your spending.
Every request is carefully handled by our moderation, finance and technical teams, and our customer service is available around the clock. Maintaining this level of quality comes at a cost, which is why we charge for some services.
If you want to manage your expenses efficiently, we offer several options. Contact us at support@elenadate.com, and we'll be happy to help you.
Best Wishes,
ElenaDate Customer Support
This site is exactly the same as all…
This site is exactly the same as all their others, it's a scam, fake profiles, meaningless messages and extremely expensive, pay to do everything, I'm on another site, where you pay a small monthly fee, and you can exchange contact details with beautiful real Ukraine women instantly, not on here,this is just a money making rip off, I'm sorry, but these sites need removing, misleading and expensive.
28 August 2024
Unprompted review
Reply from Elenadate
Dear Alan,
Thank you for taking the time to give us your feedback.
Our platform is a simple and user-friendly tool that helps people all over the world to meet and connect with each other. Our main goal is to bring like-minded people together and help them create meaningful connections. We have no control over the behavior or intentions of the people who use our platform. However, we do provide tools to protect users from potentially harmful behavior: It is possible to report any user with suspicious behavior on the platform, and an investigation is carried out in every case. We also have preventative algorithms that detect potentially harmful activity and content. Violations of the platform's guidelines are punishable by profile blocking.
Best Wishes,
ElenaDate Customer Support
Stay away from this site
Stay away from this site. It is a scam. They will milk you for all you are worth. They feed you this line of baloney that it’s for your own good to develop a good relationship. They don’t know Jack. They are just purely in it for the money and get you totally buried in debt.
17 August 2024
Unprompted review
Reply from Elenadate
Dear Ernie,
Thank you for taking the time to give us your feedback.
Our platform is a simple and user-friendly tool that helps people all over the world to meet and connect with each other. Our main goal is to bring like-minded people together and help them create meaningful connections. We have no control over the behavior or intentions of the people who use our platform. However, we do provide tools to protect users from potentially harmful behavior: It is possible to report any user with suspicious behavior on the platform, and an investigation is carried out in every case. We also have preventative algorithms that detect potentially harmful activity and content. Violations of the platform's guidelines are punishable by profile blocking.
Best Wishes,
ElenaDate Customer Support
Absolute Scam. Paid respondents.
think the site is probably a scam, but hope someone proves me wrong. :). ...and then a week later:
An update: Aug 19,2024. I joined a week ago. Texted with someone, who may or may not been a woman...it might be a pretty picture and the person responding is actually Igor or Vlad, I have no way of knowing. What I do know, is that none of the women, after numerous texts here, refuse to move off the site, even women who pretend to be in Canada. .doctors, lawyers, all of them nothing. More than charlatans....getting paid. ....this goes into the online reviews ....c',est la vie....and shame on me...stay away...far far away....
19 August 2024
Unprompted review
Reply from Elenadate
Dear Jacks,
Thank you for taking the time to give us your feedback.
We would like to let you know that the profiles of our users are verified according to our Terms and Conditions. We believe in fostering genuine connections and encourage you to contact us if you have any doubts about the legitimacy of your interactions. Contact us at support@elenadate.com if you notice any suspicious activity.
Best Wishes,
ElenaDate Customer Support
It’s a scam site
I would have to agree with previous comments. The site is extortionate. I don’t believe many of the profiles are genuine. One “lady” that contacted me even included in her profile that she had recovered from cancer hence short hair pictures.
She claimed to be unable to read any message which had any numbers written or input as numbers.
Initially I believed that the site may be able to erase attempts to exchange contact details. When I queried with their admin it was confirmed that this was the case and to safe guard the women the site did not allow you to exchange details until you had spent 5000 credits which when I worked it out was £1200 !
18 August 2024
Unprompted review
Reply from Elenadate
Dear Alan,
We take every complaint seriously and strive to resolve all issues as best we can. We have a zero-tolerance policy for fraud and deception on our platform. We ensure that all users adhere to our terms and conditions and take appropriate action in the event of violations.
Your privacy and safety are essential to us, and we have implemented measures such as the "Contacts Exchange" feature to enable secure communication between members. This feature becomes available once users pass payment verification and meet specific requirements.
If you ever come across a situation that raises suspicion, please do not hesitate to contact us at support@elenadate.com. We will investigate your concerns thoroughly with our relevant departments. The platform also offers the option of reporting a user's profile if there is a suspicion that they have violated the terms of use.
Best Wishes,
Elenadate Customer Support
This site is nothing but a thrist trap
This site is nothing but a thrist trap. Price from credits is insanely over inflated, yes woman reply, but it's a design to make you spend money. All are from Ukraine, and pics are 10 credits. Messages are 2 credits and get ate up fast. As for the woman, real or fake it's hard to say, I have been many places and woman of all shapes and sizes around the world, the woman on this site all look like professional models to lure men in. I refuse to be pulled into a site that requires many dollars spent. If it was a flat rate price with unlimited messages and interaction it would possible be worth it. Not a pay per message. And no contact off the site is also very strange.
11 August 2024
Unprompted review
Reply from Elenadate
Dear Tony,
We take every complaint seriously and strive to resolve all issues as best we can. We have a zero-tolerance policy for fraud and deception on our platform. We ensure that all users adhere to our terms and conditions and take appropriate action in the event of violations.
You need credits to access certain services on our platform, but don't worry, you only pay for the services you use. You can choose the services that interest you the most and control your spending.
Every request is carefully handled by our moderation, finance and technical teams, and our customer service is available around the clock. Maintaining this level of quality comes at a cost, which is why we charge for some services.
If you ever come across a situation that raises suspicion, please do not hesitate to contact us at support@elenadate.com. We will investigate your concerns thoroughly with our relevant departments.
Best Wishes,
Elenadate Customer Support
Need a Response
Have been trying to deactivate my account for days now but no response lately. This lack of communication worries me at how safe my identity, etc are. Why is it so hard to delete my info and bank details?
10 August 2024
Unprompted review
Reply from Elenadate
Dear Nick,
We're sorry to hear that you want to leave our platform. Please contact us directly at support@elenadate.com so that we can solve the problem as quickly as possible.
Best Wishes,
Elenadate Customer Support
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