Eleo Online Donor Management Software Reviews 55

Eleo Online has proven to be the perfect CRM solution for our organization. Key strengths of Eleo include its intuitive donor management capabilities and adaptive pricing structure, making it both effective and cost-efficient. Eleo's customer support is first-rate, capable, and always willing to assist. Furthermore, Eleo's comprehensive privacy policy instills a sense of trust and security for our team. Lastly, we appreciate their detailed features catered towards the nonprofit sector, demonstrating Eleo's dedication to serving and optimizing the operations of organizations like ours. In summary, Eleo Online stands out as an exceptional CRM, marrying functionality with user experience, and we couldn't be happier with our choice.

We love ELEO! Very easy to use and the customer service is first rate. The donor management program makes sending donor acknowledgements quickly.

Cindy did a great job of both exploring teh softward with me and also answering my questions. She is very knowledgeable about non-profits and was super helpful! I plan to start the free trial in the next week or two!

Kristen is always such a pleasure to speak with and quick to solve any problems I'm having! She always lifts spirits in the manner in which she helps and supports.

Kristen assisted me today, and I appreciated her help so much. She was extremely knowledgeable and willing to take as much time as I needed in order to answer all my questions. I truly appreciated her professionalism and support.

The Eleo system has begun to help us organize years of data to better connect with our donors, grantors, and volunteers. The support staff is responsive, patient, and knowledgeable throughout the data migration process and beyond. They are always available to answer any questions and direct us to further resources or free personal training sessions if necessary. Eleo also offers occasional webinars to break down various aspects of the system. These Inside Eleo webinars are invaluable with clear and easy to follow presenters and information. The sessions are recorded which makes it great for revisiting when needed.
The system is very easy to customize to fit the needs of our agency. Eleo is also open to suggestions for improvement and has made sure to let us know to share any features we would like to see added to the system. All of this for a great price to fit our small non-profit organization.

I greatly appreciated the time that Cindy spent with me this morning to acquaint me with Eleo. She was thorough and took the time to highlight the features that were of most importance to me. I left the demonstration feeling excited to get started on this next chapter for our non-profit. Thank you!

Kristen was very helpful and able to solve my problem quickly!

Customer service at Eleo is superb. They seem to know exactly what I need even when I don't state it clearly. I appreciate how my Client Support Specialist always goes above and beyond to consider what I actually need even when I don't ask the right questions. The program is robust with lots of customization capabilities!

I appreciated my time with Cindy. She was very patient with my questions and helped me process some initial thoughts as to how this can work for my client.

Caroline Sweeney walked me through the interface and answered my every question. I am appreciative and hope another prospective client would be as blessed!

I always appreciate speaking to customer support. They are very friendly and knowledgeable about the Eleo Program. They are always willing to take the time to walk you thru whatever challenges you may be experiencing and get you the results that you are looking! I love the Eleo Program too!

Pam was super helpful! She was easy to understand and didn't mind answering my questions. The process was super simple.

Cindy was SO amazing! She knew all the information, was very personable, and was able to help make things personal for our foundation and our needs. I'm really excited about Eleo and all they have to offer!

I am very pleased with the live support I received on the telephone from Susan Gross. First, I actually got someone on the line without delay; second, Susan was very patient with me and even spent the time to walk through the process of developing an email campaign that involved integrating with Mailchimp. Most importantly she was able to get me to the point where I can handle the process on my own. I would have been at a loss if it hadn't been for Susan.

We have been comparing Eleo to other databases for a small, local non-profit, and we have had amazing customer service from Eleo. Caroline, our contact person has been reliable, and informative. We are very excited about joining Eleo.

Had a very pleasant experience with Caroline. We are migrating from Salesforce, and have just started our free trail with Eleo. But so far, they have been very helpful, and jumped on a couple of Zoom calls with us.

I needed a report that included information for the past three year. Your staff, Pam, was able to help me with the report right away. In this report I needed the name of donor, email, and phone numbers and the amount they have given in the past three years.

Pam Stockunas has been so patient when helping me with the Eleo setup process. She is always responsive and informative when I email her any questions. I truly appreciate all her help and she has made my experience with Eleo delightful!

I'm serving as the Interim Executive Director for six months, and needed to get up to speed - ASAP - on my client's donor software.

The in-person customer service that Eleo provides is top notch. And, the platform is extremely intuitive.