We researched several non-profit software suites: Donor Perfect, Salsa CRM, EveryAction, Bloomerang and Little Green Light. In the end we chose Eleo for a number of reasons: Low cost, both i... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
ELEO is always helpful in providing assistance whenever needed. I will stress whenever because ELEO's support members -- Pam, Sue, Caroline and Kristen--always answer all my questions. Can't say enoug... See more
I appreciated my time with Cindy. She was very patient with my questions and helped me process some initial thoughts as to how this can work for my client.
Company replied
We were looking to move to an easy to use and versatile software and have found the transition to ELEO very easy. The support team was very helpful in answering our questions and explaining their sof... See more
Company details
Written by the company
Eleo is an online donor management software that oversees every donor and fundraising aspect of your nonprofit so you can focus on the big picture. See how!
Contact info
31 Jefferson Plaza, 08540, Princeton, United States
- 1-844-676-3536
- info@eleoonline.com
- eleoonline.com
Super easy to use
Super easy to use. I was able to upload my data base within seconds. Then I got some help to upload my gifts information and I couldn't be happier! Thanks so much Eleo team!
24 December 2019
Unprompted review
Reply from Eleo Online Donor Management Software
Thank you for your review, Carthage. It is great to hear your onboarding process onto Eleo went smoothly! That's important to us so nonprofits, like yours, can focus more on the things that matter, not their software.
INCREDIBLE CUSTOMER SUPPORT!!!
We are very pleased with our recent database conversion to Eleo. Eleo very easy to use and offers the flexibility that we need. Eleo's CUSTOMER SUPPORT is INCREDIBLE! Pam is always patient, knowledgeable and quick to respond. Thank you so much Pam. You are sincerely appreciated!! :-)
6 December 2019
Unprompted review
Cindy has been amazing
Cindy has been amazing. From the initial sales call to implementation and continued support. She has made the experience easy and clear.
26 November 2019
Unprompted review
Reply from Eleo Online Donor Management Software
We love helping our Eleo clients! Thanks for the kind words. The Eleo Team
Really easy to use
Really easy to use, and support team responds (enthusiastically, I'll add) within a day answering any question I may have. So so so much better and accessible than other donor management software I've encountered.
19 November 2019
Unprompted review
Top Notch Customer Service
We recently converted out database to ELEO and I just love how easy it is and how HELPFUL and COURTEOUS and KNOWLEDGEABLE and PATIENT the customer service reps are. No matter who answers the phone they can all help quickly and effiently.
19 November 2019
Unprompted review
Outstanding!
Cindy was thoughtful, and really knew her stuff! I liked that she has a nonprofit background as she knew exactly what I needed as an E.D. I am very impressed with the demo and I would say Cindy played a big part in us wanting to move forward with Eleo!
18 November 2019
Unprompted review
Reply from Eleo Online Donor Management Software
Thanks so much for your kind words and for choosing Eleo. We are super psyched to watch your nonprofit's fundraising grow to new heights using Eleo!
Reply from Eleo Online Donor Management Software
Thank you for you review, Ann!
Quick Response
Pam was able to troubleshoot and solve my issue quickly!
25 October 2019
Unprompted review
Reply from Eleo Online Donor Management Software
Yay! So happy to help our clients quickly and easily.
Outstanding Customer Service
You are always so helpful and quick to respond~
Thank You Pam!!!
17 September 2019
Unprompted review
Reply from Eleo Online Donor Management Software
Thank you for your review, Ellen!
Pam saves the day again and again!
11 September 2019
Unprompted review
Reply from Eleo Online Donor Management Software
Go Pam! Haha. Thank you for your review, Christie.
Found Eleo after using a CRM that went…
Found Eleo after using a CRM that went out of business for managing our fraternities alumni database. We needed the ability to customize fields and reporting. An added bonus for us was the ability to set up campaigns and track contributions. We have been able to add a number of additional pieces of information for our alumni.
The application is all online and has a modern interface. We have no issues with functions that don't work or service interruptions. Pricing was simple and affordable and does not require additional monthly fees for additional users.
The Eleo team has been great to work with! Onboarding was fast and they were very helpful with both email and live support when needed.
15 August 2019
Unprompted review
Reply from Eleo Online Donor Management Software
Hi Steve, thank you for your thoughtful review. It is great to hear your onboarding process was a positive one. That is something our team strives for so organizations, like yours, can hit the ground running!
Reply from Eleo Online Donor Management Software
Thank you for your review, Karen!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.