Elephant Stock Reviews 1,578

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, often noting that the artwork is even more beautiful than expected and true to its online depiction. Many appreciate the wide selection of art, sizes, and framing options, making it easy to find the perfect piece. People also frequently mention the careful packaging, ensuring items arrive in perfect condition. However, some customers also noted issues with their orders and the delivery service, with items arriving late or not as described. A few other people also felt that customer service was unresponsive or unhelpful, particularly when trying to resolve shipping delays or product discrepancies.

What people talk about most

Product

Reviewers highlight positive aspects of product. Many customers are satisfied with the beautiful and... See more

Quality

Consumers generally express satisfaction with the quality of products, often describing them as beautiful,... See more

Order

People report ambiguous experiences with order. Many customers found the ordering process smooth and easy,... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service. Many customers praise fast shipping, timely... See more

Customer service

Customers had ambiguous experiences with customer service. While some reviewers reported excellent and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

So here’s my experience…service was very good. Received texts every step of the way which was awesome. When I received the art, I didn’t realize it wasn’t canvas. It’s more like a digital printed art... See more

Rated 5 out of 5 stars

This was our first purchase from Elephant Stock and we couldn't be more pleased. We ordered a large 5 foot square piece. There was an issue with the frame. Contacted customer service and they resolved... See more

Rated 5 out of 5 stars

Exactly what I was looking for to complete my wall...came in perfect condition best I can tell, perfect size, slightly darker than in photo but still works, my only quarter of a star complaint. Very p... See more

Rated 5 out of 5 stars

At first I was hesitant to order but when I realized I was able to choose the print/canvas, size, and frame I decided to take the chance. I am extremely happy with my two purchases and prices. It was... See more


Company details

  1. Art supply shop
  2. Art gallery
  3. Photo printing service

Written by the company

Elephant Stock specialize in curious design with unique style. Join us and give your passion expression!


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
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1-star

Replied to 92% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Love Elephant Stock

Very easy to order exactly what you want but If when you receive it you aren't 100% satisfied returns are easy. I've ordered several times and have been happy with every order I received.

14 November 2025
Unprompted review
Rated 5 out of 5 stars

I ordered a picture online and it…

I ordered a picture online and it shipped right away. I like the way they kept me updated, via emails, on the shipping and timeline for receipt of my picture. The picture was perfectly packaged and came undamaged. I love it!

31 October 2025
Unprompted review
Rated 3 out of 5 stars

Horrible shipping tracking and not…

Horrible shipping tracking and not being honest about the order's location. For a week, I have been trying to obtain a tracking number from customer service. They tell me it is being shipped, on the way, and they provide you with a tracking number without the carrier name. Why don't they give the name? Because it is not ready at the shipper, and it has not been shipped or is not even ready—item received from Amazon with their label.

28 October 2025
Unprompted review
Elephant Stock logo

Reply from Elephant Stock

Hi there! Thank you for your comment. Our apologies for any inconvenience caused. This is very unusual for us. We have sent you a direct message. We look forward to your response. Thank you!

Rated 2 out of 5 stars

This wasn’t canvas as expected

This wasn’t canvas as expected. The material was more like a printed sheet texture. Kept anyway since I opened and unrolled it out, but was disappointed.

12 October 2025
Unprompted review
Elephant Stock logo

Reply from Elephant Stock

We value your comment. We are saddened to know that the artwork did not meet your expectations. This is not the kind of experience we want you to have. We have reached out to you via email so we can address your concern accordingly. Kindly check your inbox. Thank you so much.

Rated 4 out of 5 stars

So here’s my experience…service was…

So here’s my experience…service was very good. Received texts every step of the way which was awesome. When I received the art, I didn’t realize it wasn’t canvas. It’s more like a digital printed art on a polyester sort of material. At first it looked cheap. When does putting it together, (which was super simple) it looked a lot better. I still love the look. I do wish it was hand painted. Still recommend this site but just make sure you know what you want and are looking for.

14 September 2025
Unprompted review
Rated 5 out of 5 stars

Great experience

Shopping was easy and delivery was on time. The artwork is beautiful and looks beautiful on my newly painted kitchen! Thank you.

30 August 2025
Unprompted review
Rated 1 out of 5 stars

Even with the 60 percent off

Even with the 60 percent off, and another 30 percent off of the 60 percent, the quality of the 3 large canvas pictures I got are still not worth it. I basically paid 800 dollars for all 3 and I would not do business with them again. The customer service is outstanding, I could have returned them all for a refund, I just choose not to because it is a hassle to pack it all up and send them back and my time is worth more than the hassle. The quality of the frames is what you expect from cheap framed posters.

9 September 2025
Unprompted review
Elephant Stock logo

Reply from Elephant Stock

We value your comment. We are saddened to know that the artwork did not meet your expectations. This is not the kind of experience we want you to have. We have reached out to you via email so we can address your concern accordingly. Kindly check your inbox. Thank you so much.

Rated 5 out of 5 stars

After a rough start

After a rough start, our issue was ultimately addressed and corrected to our complete satisfaction! Sometimes it may take more than one effort to get things right, but Elephant Stock ultimately came through! Nicely done!

10 September 2025
Unprompted review
Rated 3 out of 5 stars

Looks better in pictures

Looks better in pictures. Gold coloring too yellow, making it appear cheap. Sorry. I'll keep it because it's personalized.

1 September 2025
Unprompted review
Elephant Stock logo

Reply from Elephant Stock

We value your comment. We are saddened to know that the artwork did not meet your expectations. This is not the kind of experience we want you to have. We have reached out to you via email so we can address your concern accordingly. Kindly check your inbox. Thank you so much.

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