Elephant Stock Reviews 1,578

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, often noting that the artwork is even more beautiful than expected and true to its online depiction. Many appreciate the wide selection of art, sizes, and framing options, making it easy to find the perfect piece. People also frequently mention the careful packaging, ensuring items arrive in perfect condition. However, some customers also noted issues with their orders and the delivery service, with items arriving late or not as described. A few other people also felt that customer service was unresponsive or unhelpful, particularly when trying to resolve shipping delays or product discrepancies.

What people talk about most

Product

Reviewers highlight positive aspects of product. Many customers are satisfied with the beautiful and... See more

Quality

Consumers generally express satisfaction with the quality of products, often describing them as beautiful,... See more

Order

People report ambiguous experiences with order. Many customers found the ordering process smooth and easy,... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service. Many customers praise fast shipping, timely... See more

Customer service

Customers had ambiguous experiences with customer service. While some reviewers reported excellent and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

So here’s my experience…service was very good. Received texts every step of the way which was awesome. When I received the art, I didn’t realize it wasn’t canvas. It’s more like a digital printed art... See more

Rated 5 out of 5 stars

This was our first purchase from Elephant Stock and we couldn't be more pleased. We ordered a large 5 foot square piece. There was an issue with the frame. Contacted customer service and they resolved... See more

Rated 5 out of 5 stars

Exactly what I was looking for to complete my wall...came in perfect condition best I can tell, perfect size, slightly darker than in photo but still works, my only quarter of a star complaint. Very p... See more

Rated 5 out of 5 stars

At first I was hesitant to order but when I realized I was able to choose the print/canvas, size, and frame I decided to take the chance. I am extremely happy with my two purchases and prices. It was... See more


Company details

  1. Art supply shop
  2. Art gallery
  3. Photo printing service

Written by the company

Elephant Stock specialize in curious design with unique style. Join us and give your passion expression!


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
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1-star

Replied to 92% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Exactly what I was looking for to…

Exactly what I was looking for to complete my wall...came in perfect condition best I can tell, perfect size, slightly darker than in photo but still works, my only quarter of a star complaint. Very pleased and will be buying more for my music room and then my office/ library. Highly recommend

12 August 2025
Unprompted review
Rated 4 out of 5 stars

Beautiful artwork

Beautiful artwork, well packaged and delivered promptly. Unfortunately the sawtooth hanging brackets weren’t precisely installed which resulted in the pictures not hanging parallel. I had to buy and mount additional brackets to solve the problem.

9 August 2025
Unprompted review
Rated 1 out of 5 stars

Scam

They have no idea where product is during shipping. Their service email is AI. When you get to actually speak to someone, it's a person that speaks broken English. Never again.

Never sent said direct message.

7 August 2025
Unprompted review
Elephant Stock logo

Reply from Elephant Stock

Hi there! Thank you for your comment. Our apologies for any inconvenience caused. This is very unusual for us. We have sent you a direct message. We look forward to your response. Thank you!

Rated 2 out of 5 stars

The colors are far off from the…

The colors are far off from the original art work.......too brown, dull and lifeless. Very disappointing.

5 August 2025
Unprompted review
Elephant Stock logo

Reply from Elephant Stock

We value your comment. We are saddened to know that the artwork did not meet your expectation. This is not the kind of experience we want you to have. We have reached out to you via email so we can address your concern accordingly. Kindly check your inbox. Thank you so much.

Rated 3 out of 5 stars

Received 2 pieces

Received 2 pieces. Happy with one not happy with the colors of the other one. It’s very dull looking.

3 August 2025
Unprompted review
Elephant Stock logo

Reply from Elephant Stock

We value your comment. We are saddened to know that the artwork did not meet your expectation. This is not the kind of experience we want you to have. We have reached out to you via email so we can address your concern accordingly. Kindly check your inbox. Thank you so much.

Rated 5 out of 5 stars

Great ordering experience

Online ordering was quick and easy. Shipment arrived in a timely manner. And we love our farm animal canvas. Makes us smile every time we walk by it.

6 August 2025
Unprompted review
Rated 5 out of 5 stars

I am very impressed.

This piece was one of three that I ordered and I am so happy with all of them. I am adamant about reading reviews before purchasing something. The reviews put my mind as ease and that is why there three items in my first order. Based on all of the positive feedback here I ordered more before my initial order arrived. You have a loyal customer. Thank you for the great experience!

4 August 2025
Unprompted review
Rated 1 out of 5 stars

Cheaply Made Photo Art

You do get a frame and your artwork. I am not trying to make it seem like I did not get it, but I am so disappointed with what I received. I thought with paying over 300 dollars I would be getting something beautiful and something that looked like I spent 300 dollars on. I'm really disappointed because I could have gone to Walmart and paid probably 75.00 and got the same EXACT thing, but maybe a little nicer.

4 August 2025
Unprompted review
Elephant Stock logo

Reply from Elephant Stock

We value your comment. We are saddened to know that the artwork did not meet your expectation. This is not the kind of experience we want you to have. We have reached out to you via email so we can address your concern accordingly. Kindly check your inbox. Thank you so much.

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