Elephant Stock Reviews 1,578

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, often noting that the artwork is even more beautiful than expected and true to its online depiction. Many appreciate the wide selection of art, sizes, and framing options, making it easy to find the perfect piece. People also frequently mention the careful packaging, ensuring items arrive in perfect condition. However, some customers also noted issues with their orders and the delivery service, with items arriving late or not as described. A few other people also felt that customer service was unresponsive or unhelpful, particularly when trying to resolve shipping delays or product discrepancies.

What people talk about most

Product

Reviewers highlight positive aspects of product. Many customers are satisfied with the beautiful and... See more

Quality

Consumers generally express satisfaction with the quality of products, often describing them as beautiful,... See more

Order

People report ambiguous experiences with order. Many customers found the ordering process smooth and easy,... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service. Many customers praise fast shipping, timely... See more

Customer service

Customers had ambiguous experiences with customer service. While some reviewers reported excellent and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

So here’s my experience…service was very good. Received texts every step of the way which was awesome. When I received the art, I didn’t realize it wasn’t canvas. It’s more like a digital printed art... See more

Rated 5 out of 5 stars

This was our first purchase from Elephant Stock and we couldn't be more pleased. We ordered a large 5 foot square piece. There was an issue with the frame. Contacted customer service and they resolved... See more

Rated 5 out of 5 stars

Exactly what I was looking for to complete my wall...came in perfect condition best I can tell, perfect size, slightly darker than in photo but still works, my only quarter of a star complaint. Very p... See more

Rated 5 out of 5 stars

At first I was hesitant to order but when I realized I was able to choose the print/canvas, size, and frame I decided to take the chance. I am extremely happy with my two purchases and prices. It was... See more


Company details

  1. Art supply shop
  2. Art gallery
  3. Photo printing service

Written by the company

Elephant Stock specialize in curious design with unique style. Join us and give your passion expression!


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

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1-star

Replied to 92% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Amalfi Coast revisited

The canvas print was exactly as pictured in the catalog. Delivery time was excellent and I am extremely satisfied with the product and service. I'll be back !

6 June 2025
Unprompted review
Rated 2 out of 5 stars

item is taking much longer than…

item is taking much longer than expected. Ordered over a week ago and still says "to be processed"

6 June 2025
Unprompted review
Elephant Stock logo

Reply from Elephant Stock

Hi there! We appreciate your feedback! We take pride in making our customers happy with our product and service and we'd love to help you.
Our apologies for any inconvenience caused. This is very unusual for us. We have sent you a request to provide your order information so we can assist you. We look forward to your response. Thank you!

Rated 5 out of 5 stars

Pictures turned out great!

The pictures arrived perfectly packed and on time! I ordered quickly in hopes I would get them for an event at my home. I am thrilled! They completely make the room! I haven't hung them yet but I have put them in the rooms that they need to be in :). After reading reviews and the return policy I felt I have nothing to lose! I am so grateful I took a chance!

5 June 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic experience.

The website was easily navigated & there were a vast number of prints to choose from. The piece was delivered to my house with no issues. It was a very good experience.

2 June 2025
Unprompted review
Rated 1 out of 5 stars

How long does it take?

Placed an order over a week ago. Trying to get an update was a nightmare. Finally got through to a person but they were nowhere close to shipping the item. No updates were received which would have been nice. Canceled order.
Update: Received refund. Never did hear from this company, despite in their reply they say they sent me a message.

26 May 2025
Unprompted review
Elephant Stock logo

Reply from Elephant Stock

Hi there! We appreciate your feedback! We take pride in making our customers happy with our product and service and we'd love to help you.
Our apologies for any inconvenience caused. This is very unusual for us. We have sent you a direct message. We look forward to your response. Thank you!

Rated 5 out of 5 stars

Excellent Products and Service

I ordered a couple of guitar abstract canvases for my guitar room and both were exactly as described...even nicer than i thought they would be. Also, they delivered a lot quicker than initially promised which was a very nice surprise.

23 May 2025
Unprompted review
Rated 5 out of 5 stars

Very happy with our first purchase

This was our first purchase from Elephant Stock and we were very pleased with our purchase. We bought a 3 piece canvas wall art and it was stunning! The website has a huge variety to choose from, the prices are very affordable and the quality is top notch! We just placed a 2nd order with them based on this first purchase. We highly recommend Elephant Stock for beautiful, affordable artwork.

22 April 2025
Unprompted review
Rated 5 out of 5 stars

Great first purchase!

This was our first purchase from Elephant Stock and we couldn't be more pleased. We ordered a large 5 foot square piece. There was an issue with the frame. Contacted customer service and they resolved the issue right away. We were impressed with the quick response and attention to make things right. We are enjoying our art and we are excited to make other purchases in the near future. We definitely recommend Elephant Stock to friends and family!

18 April 2025
Unprompted review
Rated 5 out of 5 stars

This was a perfect 60th bday gift

This was a perfect 60th bday gift for my husband. I took some pictures from our favorite vacation spot and had them blown up, matted and framed. They are beautiful. Quality is amazing. This was my first order and won't be my last.

1 April 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Experience

I was kind of a difficult customer in that I canceled two orders before making a final decision for my office. But I’m so happy with the color and quality of the canvas piece. The team at Elephant Stock was very responsive to my questions. I wouldn’t hesitate to use them again.

31 March 2025
Unprompted review
Rated 5 out of 5 stars

Travel Map

I was very pleased with Elephunt Stock!
The communication throughout the process of placing my order was excellent and timely. The product shipped and arrived quickly - are we are in Canada! The finished product is perfect - just as I hoped for. Shout our to Trisha for her friendliness and help!

20 March 2025
Unprompted review

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