elevenpast.co.za Reviews 

301
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 269 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and beautiful design of the products, often noting they exceed expectations and are exactly as depicted online. People frequently highlight the excellent service, describing it as personal, friendly, and helpful, with swift communication and easy order processes. The delivery service is also widely commended for being super quick, reliable, and ensuring items arrive safely and well-packaged. Reviewers appreciate being kept informed throughout the entire process, from order to delivery, making the overall experience smooth and faultless.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, with many describing items as beautiful, stunning,... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently highlighting speedy... See more

Service

Reviewers consistently express high satisfaction with the service, describing it as outstanding, excellent,... See more

Quality

Consumers find quality to be positive, with many reviewers describing products as beautiful, stunning, and... See more

Order

Customers had positive experiences with order, praising the seamless and fast process from placement to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The service was excellent. After I had placed my order I got a message to ask if I would like a light bulb for the light I purchased as I hadn’t added this. They sent me a payment link for this imme... See more

Company replied

Rated 5 out of 5 stars

Elevenpast was super fast to respond to my enquiry. They went the extra mile to accommodate my request to make the base slightly shorter. They kept me informed on the delivery throughout the process.... See more

Company replied

Rated 5 out of 5 stars

My order is for the village, and in all honesty I battle with delivery, its either courier drivers never want to reach my area because they say it is far, and some when they do the package is damage... See more

Company replied

Rated 5 out of 5 stars

The order was dispatched very quickly and it arrived packaged almost annoyingly well. 😅 no damaged, no struggle with the courier service! Makes it less of an headache to order again. Also the light i... See more

Company replied


Company details

  1. Lighting Shop
  2. Appliance shop
  3. Decoration and Interior Design Store
  4. Home Furniture Shop
  5. Rug Shop

Written by the company

Illuminate your living spaces and transform your home with our premier e-commerce business, based in the vibrant heart of Cape Town, South Africa. We specialize in offering a diverse and contemporary range of lighting, furniture, decor, appliances, and other home products, catering to the unique tastes and needs of our discerning customers throughout South Africa. Our collection is meticulously curated to include only the highest quality items, ensuring that every piece you purchase from us enhances your home's aesthetic and functionality. Whether you're looking to create a cozy, intimate setting with our ambient lighting options, furnish your living room with our stylish and comfortable furniture, or upgrade your kitchen with our state-of-the-art appliances, we have everything you need to make your home truly yours. Our extensive catalog is designed to cater to a wide variety of styles and preferences. From sleek, modern designs to timeless, classic pieces, we provide an array of choices that allow you to express your individual style. We pride ourselves on our commitment to quality and customer satisfaction, ensuring that every product meets our stringent standards before it reaches your doorstep. Shopping with us is not just about purchasing products; it's about experiencing a seamless and enjoyable process from start to finish. Our user-friendly website, efficient delivery service, and dedicated customer support team are all geared towards providing you with the best possible shopping experience. Join us in creating beautiful, functional spaces that reflect your personal style. With our extensive range of high-quality home products, exceptional service, and unwavering commitment to customer satisfaction, we are your go-to destination for all your home needs in South Africa.


Contact info

4.9

Excellent

TrustScore 5 out of 5

301 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(301)

278 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Ordering was very easy as website was…

Ordering was very easy as website was informative and easy to use.Delivery was super fast and courier very friendly.
Will definitely order from them again.

3 June 2026
Unprompted review
elevenpast.co.za logo

Reply from elevenpast.co.za

Thanks for the wonderful review Laurette! Appreciate your support 🤗🤩

Rated 5 out of 5 stars

Communication from the time I placed my…

Communication from the time I placed my order - my lamps arrived in perfect condition and the courier delivered a day early - another win - a good experience

30 May 2026
Unprompted review
elevenpast.co.za logo

Reply from elevenpast.co.za

We are so happy when you are happy Susan. Thanks for being a wonderful customer 🤩

Rated 5 out of 5 stars

One very happy customer

I have ordered a few items from elevenpast over time, and can honestly say I have not been disappointed by the quality of the product or the seamless handling of orders. I am a very happy customer.

4 June 2026
Unprompted review
elevenpast.co.za logo

Reply from elevenpast.co.za

Antoinette, thanks so much for the great feedback. Have a stunning weekend 🤩

Rated 5 out of 5 stars

Excellent communication and customer…

Excellent communication and customer service. Product delivered promptly. They'll become my go-to.

1 June 2026
Unprompted review
elevenpast.co.za logo

Reply from elevenpast.co.za

Thanks for the wonderful review :) We appreciate both your time and your support 🤩

Rated 5 out of 5 stars

Excellent service

Excellent service. One light glass came broken and they didn't hesitate to replace it immediately. I'm happy.

20 May 2026
elevenpast.co.za logo

Reply from elevenpast.co.za

Really glad we could sort out your glass so quickly. Thanks for being a wonderful client. 🤩 🤩

Rated 5 out of 5 stars

Professionlism

Professionalism, efficiency and turnaround, they are the best

Price point very competitive and most time cheaper than anyone else

1 June 2026
Unprompted review
elevenpast.co.za logo

Reply from elevenpast.co.za

Thanks for the great review Natasha. We appreciate your time :)

Rated 5 out of 5 stars

A+ Service

I was looking for a very specific design and I found it. Order confirmation and shipping was a breeze. It arrived faster than I expected

20 May 2026
elevenpast.co.za logo

Reply from elevenpast.co.za

Maria, thanks for being a wonderful customer. 🤩

Rated 5 out of 5 stars

Communication after payment was spot…

Communication after payment was spot on, had my packaging bit messed us and it was replaced within a week I'm happy new customer

20 May 2026
elevenpast.co.za logo

Reply from elevenpast.co.za

Zanele, so glad we could sort out the replacement and that you are happy. Thanks for your support 🤩

Rated 5 out of 5 stars

Happy customer!

I am very happy with my purchase and the communication that I received during the delivery process!

27 May 2026
Unprompted review
elevenpast.co.za logo

Reply from elevenpast.co.za

Thanks Tienie for your support and for taking the time to review. Have a fantastic week. 🤩

Rated 4 out of 5 stars

Overall the product looks good

Overall the product looks good, I just made a mistake and got the wrong color

29 May 2026
Unprompted review
elevenpast.co.za logo

Reply from elevenpast.co.za

Suhelee, we can swop the items for you at no extra charge :) Will give a you quick phone call and sort you out! 🤩

Rated 5 out of 5 stars

Brilliant

Brilliant, fast

27 May 2026
Unprompted review
elevenpast.co.za logo

Reply from elevenpast.co.za

You are the best Ande! Thanks for being a stunning client. 🤩

Rated 5 out of 5 stars

Very efficient- processed quickly and…

Very efficient- processed quickly and delivered sooner than I expected. All round great service and I love the lamp shade. Great quality and will suit the room perfectly. Thanks elevenpast.

28 May 2026
Unprompted review
elevenpast.co.za logo

Reply from elevenpast.co.za

Thanks for the lovely review and support Claire. 🤩❤️

Rated 5 out of 5 stars

Thanks for the speedy delivery

Thanks for the speedy delivery. The value for money has surpassed the quality of the products.

27 May 2026
Unprompted review
elevenpast.co.za logo

Reply from elevenpast.co.za

Thanks for making us smile today Paul. Have a wonderful weekend 🤩

Rated 5 out of 5 stars

Very helpful!

I only added one bulb to my order despite the lamp taking 2. Someone contacted me and asked whether they could arrange for an extra bulb to be added to my order.
Item is as described, works beautufully and of excellent quality. Very satisfied.
Delivery was super quick and communication was outstanding.

20 May 2026
Unprompted review
elevenpast.co.za logo

Reply from elevenpast.co.za

We are glad we could sort you out Amelia. Thanks for being a stunning client. 🤩

Rated 5 out of 5 stars

We were so impressed with the service…

We were so impressed with the service and the products we chose, very happy and we will be ordering the remainder of the lights for our house from elevenpast!

22 May 2026
Unprompted review
elevenpast.co.za logo

Reply from elevenpast.co.za

We are so glad that you are happy. Thanks for the wonderful review and support Robyn 🤩

Rated 5 out of 5 stars

The delivery time was impressive

The delivery time was impressive. Much appreciated.

20 May 2026
Unprompted review
elevenpast.co.za logo

Reply from elevenpast.co.za

Really happy that we got your order delivered promptly. Thanks so much for being a wonderful client. 🤩

Rated 5 out of 5 stars

Such great service and great product

Ordered the Mario lamp and a day later got am email asking if I wanted a bulb included. Such a great after sales service. Light got here safely in about 3 days and it is beautiful.
Excellent service. Will def purchase from them again.

21 May 2026
Unprompted review
elevenpast.co.za logo

Reply from elevenpast.co.za

Gina, thanks for making our day! 🤩 We appreciate your wonderful feedback.

Rated 5 out of 5 stars

Outdoor lights

The order arrived quickly and the products are of great quality. I will definitely make use of elevepast again.

18 May 2026
Unprompted review
elevenpast.co.za logo

Reply from elevenpast.co.za

🤩🤩 Thanks for taking the time to review Audrey and for being a wonderful customer.

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