elevenpast.co.za Reviews 

301
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 269 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and beautiful design of the products, often noting they exceed expectations and are exactly as depicted online. People frequently highlight the excellent service, describing it as personal, friendly, and helpful, with swift communication and easy order processes. The delivery service is also widely commended for being super quick, reliable, and ensuring items arrive safely and well-packaged. Reviewers appreciate being kept informed throughout the entire process, from order to delivery, making the overall experience smooth and faultless.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, with many describing items as beautiful, stunning,... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently highlighting speedy... See more

Service

Reviewers consistently express high satisfaction with the service, describing it as outstanding, excellent,... See more

Quality

Consumers find quality to be positive, with many reviewers describing products as beautiful, stunning, and... See more

Order

Customers had positive experiences with order, praising the seamless and fast process from placement to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The service was excellent. After I had placed my order I got a message to ask if I would like a light bulb for the light I purchased as I hadn’t added this. They sent me a payment link for this imme... See more

Company replied

Rated 5 out of 5 stars

Elevenpast was super fast to respond to my enquiry. They went the extra mile to accommodate my request to make the base slightly shorter. They kept me informed on the delivery throughout the process.... See more

Company replied

Rated 5 out of 5 stars

My order is for the village, and in all honesty I battle with delivery, its either courier drivers never want to reach my area because they say it is far, and some when they do the package is damage... See more

Company replied

Rated 5 out of 5 stars

The order was dispatched very quickly and it arrived packaged almost annoyingly well. 😅 no damaged, no struggle with the courier service! Makes it less of an headache to order again. Also the light i... See more

Company replied


Company details

  1. Lighting Shop
  2. Appliance shop
  3. Decoration and Interior Design Store
  4. Home Furniture Shop
  5. Rug Shop

Written by the company

Illuminate your living spaces and transform your home with our premier e-commerce business, based in the vibrant heart of Cape Town, South Africa. We specialize in offering a diverse and contemporary range of lighting, furniture, decor, appliances, and other home products, catering to the unique tastes and needs of our discerning customers throughout South Africa. Our collection is meticulously curated to include only the highest quality items, ensuring that every piece you purchase from us enhances your home's aesthetic and functionality. Whether you're looking to create a cozy, intimate setting with our ambient lighting options, furnish your living room with our stylish and comfortable furniture, or upgrade your kitchen with our state-of-the-art appliances, we have everything you need to make your home truly yours. Our extensive catalog is designed to cater to a wide variety of styles and preferences. From sleek, modern designs to timeless, classic pieces, we provide an array of choices that allow you to express your individual style. We pride ourselves on our commitment to quality and customer satisfaction, ensuring that every product meets our stringent standards before it reaches your doorstep. Shopping with us is not just about purchasing products; it's about experiencing a seamless and enjoyable process from start to finish. Our user-friendly website, efficient delivery service, and dedicated customer support team are all geared towards providing you with the best possible shopping experience. Join us in creating beautiful, functional spaces that reflect your personal style. With our extensive range of high-quality home products, exceptional service, and unwavering commitment to customer satisfaction, we are your go-to destination for all your home needs in South Africa.


Contact info

4.9

Excellent

TrustScore 5 out of 5

301 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(301)

278 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great client service

I wasn't happy with the quality of the product I purchased online. A sales agent checked in, ready to resolve my bad experience and offer a full refund. I really appreciate the great client service.

11 May 2026
Unprompted review
elevenpast.co.za logo

Reply from elevenpast.co.za

Ri, yes we are here to make sure you are SUPER happy with any purchase or service... and if not, our main goal is to sort you out fast. Thanks so much for taking the time to review. 🤩🤩

Rated 5 out of 5 stars

The lights looks very good

The lights looks very good, I wanted to install them first before I could give a review, service was great aswell, I liked that they communicated with and advised me to add the bulbs and I didn’t wait long to receive my order.

22 May 2026
Unprompted review
elevenpast.co.za logo

Reply from elevenpast.co.za

Thanks for being a wonderful customer 🤩

Rated 4 out of 5 stars

Delivery and purchase was great. Product could have more details online

Delivery and purchase was great. But the website lacked details regarding the fixture itself. Does not show the part of the light that attaches to the roof, which is important for planning installation

22 May 2026
Unprompted review
elevenpast.co.za logo

Reply from elevenpast.co.za

Thanks for the valuable feedback Megan🤩
We will get to work to add more photographs especially, ceiling cap photos for this item.
Have a wonderful weekend!

Rated 5 out of 5 stars

Fast delivery

Fast delivery, great service

20 May 2026
Unprompted review
elevenpast.co.za logo

Reply from elevenpast.co.za

Thanks for taking the time to review Jeanne. Have a wonderful weekend.

Rated 5 out of 5 stars

Excellent Service

First of all, the products are great and there is a huge range. The packages arrived promptly and were safely wrapped. I haven’t opened them as they are moving with me but am very excited to unwrap them and fit them in my new home.

22 May 2026
Unprompted review
elevenpast.co.za logo

Reply from elevenpast.co.za

Thanks so much for the wonderful review Tracy. Have a stunning weekend :)

Rated 5 out of 5 stars

Very happy customers

It was the second time we've ordered from Eleven past and we couldn't be happier with the quality of their products as well as the friendly and professional service!🙏🏻🤗💯👌

15 May 2026
Unprompted review
elevenpast.co.za logo

Reply from elevenpast.co.za

Ah that is wonderful news Hermien. Thanks so much for your feedback and support. 🤗

Rated 5 out of 5 stars

My order is for the village

My order is for the village, and in all honesty I battle with delivery, its either courier drivers never want to reach my area because they say it is far, and some when they do the package is damaged!

Not with elevenpast and their courier partner, I am so happy with my order and it arrived in perfect condition. The packaging was also impeccable, definitely for fragile stuff! I cant wait to use my lights.

19 May 2026
Unprompted review
elevenpast.co.za logo

Reply from elevenpast.co.za

We are so glad that your order reached you and in perfect condition. Thanks so much for the feedback and for being a wonderful customer.

Rated 5 out of 5 stars

Great service

Great service, on time delivery and after service follow up

20 May 2026
Unprompted review
elevenpast.co.za logo

Reply from elevenpast.co.za

When you are happy, we are happy. Thanks for being a stunning customer Sally :)

Rated 5 out of 5 stars

Very happy

Fast delivery and clear communication

18 May 2026
Unprompted review
elevenpast.co.za logo

Reply from elevenpast.co.za

Thanks for the wonderful review Ashleigh :)

Rated 5 out of 5 stars

Finally Found the Perfect Bedside Lamps!

I’m so happy with the service I received. Delivery was fast, and the bedside lamps were securely and beautifully packaged, so everything arrived safely.

I’ve been searching for bedside lamps for such a long time, and I was thrilled when I found these. They are even more beautiful in person and really brighten up my bedroom. Highly recommend!

20 May 2026
Unprompted review
elevenpast.co.za logo

Reply from elevenpast.co.za

Thanks for being such a wonderful customer and for the lovely review! We are lucky to have customers like you 🤗

Rated 5 out of 5 stars

Fantastic!

Fantastic!
I am very happy with everything about my purchase. From order to delivery, to products, it was faultless.
The items have lived up to my expectations.

14 May 2026
Unprompted review
elevenpast.co.za logo

Reply from elevenpast.co.za

Nicalene thanks for being an incredible customer. We appreciate your support 🤩🤩🤩

Rated 5 out of 5 stars

Received my lights they are so…

Received my lights they are so beautiful and in good order, i am so happy for your great and fast service😊

14 May 2026
Unprompted review
elevenpast.co.za logo

Reply from elevenpast.co.za

Nthabiseng, thanks for taking the time to review. We appreciate you! 🤗

Rated 5 out of 5 stars

Because of a stock delay I was…

Because of a stock delay I was proactively offered an order cancellation. I appreciate this level of service.

16 May 2026
Unprompted review
elevenpast.co.za logo

Reply from elevenpast.co.za

Thanks for being a wonderful customer Calvin. We appreciate your patience and support 🤩

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