Elite Electrical Reviews 126

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

They came out in a timely manner. Was professional and had our problem solved within an hour. Great personality and workmanship!

Rated 5 out of 5 stars

We used elite electrical to sort out a recurring lighting problem and they have been brilliant. We had arrived back from holiday to no electricity at all, no heating, lighting etc, and they came out i... See more

Company replied

Rated 4 out of 5 stars

Quick phone response,appointment made. Engineer showed up on time, with right equipment,completed job, checked with boss when result not quite as I expected. Only quibble, had to ask for invoice whic... See more

Company replied

Rated 5 out of 5 stars

The team was amazing, Rob worked around us, did a fantastic job with our new spot lights and dimmer light. left the house really clean and the job is seamless and looks very nice. consultation at t... See more

Company replied

Company details

  1. Electrical engineer

Written by the company

Family owned and operated since 1999 we are proud of our custoemr service track record working across East Anglia. Specialising in Commercial & Industrial installations, Solar Panel & Battery Storage Solutons and New Build Electrics for Premium Residential.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

126 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Professional

The elite electrical team were polite arrived on time and nothing was to much trouble.

23 August 2023
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Reply from Elite Electrical

Thanks so much, it was an absolute pleasure!

Rated 5 out of 5 stars

All good

All good. On time and first fix went vey well.

10 August 2023
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Reply from Elite Electrical

Grateful for your kind feedback, thank you so much!

Rated 5 out of 5 stars

Top company to deal with

I had 14 solar panels with an inverter and battery storage installed by Elite. Everything was spot on - initial survey, clarity of information, choices available, invoicing, scaffolding, installation, commissioning and a clear explanation how to use the inverter control panel and 'phone app to remotely monitor the system. Couldn't ask for more.
Hats off to Danny and the team for their professionalism, clarity of honest information plus the care and attention to detail by the properly qualified fitters.

15 August 2023
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Reply from Elite Electrical

Thank you so much for being a wonderful customer; it was always a pleasure to speak with you!

Rated 5 out of 5 stars

Great company.

Great company.
One of the few trades who do what they say they will do when they say they will do it.
Nice people, helpful in deciding on what goes where.
Not found anyone who didn't rate them highly.

19 July 2023
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Reply from Elite Electrical

We are blown away by such a kind review - thank you, very much appreciated!

Rated 5 out of 5 stars

The company delta with the quotation…

The company delta with the quotation and installation of my Solar Panels without a hitch and from confirmation to fitting was only just over a month. Such an efficient company to deal with, and very reasonably priced.

11 July 2023
Unprompted review
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Reply from Elite Electrical

Thank you for being such a wonderful customer; it was always a pleasure speaking with you!

Rated 5 out of 5 stars

Daniel and Jake are a pleasure to work…

Daniel and Jake are a pleasure to work with. They have proven trustworthy to undertake jobs promptly and effectively. They are also very responsive to requests and queries.

1 August 2023
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Reply from Elite Electrical

Thank you so much! Hope to do business with you again soon.

Rated 5 out of 5 stars

service

Good service and value for money

30 June 2023
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Reply from Elite Electrical

Thank you so much for your kind review, happy to be of service!

Rated 4 out of 5 stars

Pretty good overall

Quick phone response,appointment made. Engineer showed up on time, with right equipment,completed job, checked with boss when result not quite as I expected.
Only quibble, had to ask for invoice which was then shown as overdue. Price originally quoted should have included vat; we all know I am not a business.

22 June 2023
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Reply from Elite Electrical

Thanks so much for your review, at our busy times we can at times get slightly behind on our invoicing, so we apologise for this and it certainly shouldn't have showed as overdue. Thanks for being a wonderful customer!

Rated 4 out of 5 stars

Correct review

We did have initial problems with scaffolding and electrical lines (apparently due to surveyor not passing details correctly), but the service received from the scaffolders themselves and the team of installers and electricians was very good and speedy.

14 June 2023
Unprompted review
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Reply from Elite Electrical

Thank you for you for kind review, we are so pleased to hear you are running on free electricity, happy with your installation and our service!

Rated 5 out of 5 stars

Efficient and trustworthy

Turned up on time, did the work to my satisfaction, leaving everything in order. Could not fault the firm!

12 June 2023
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Reply from Elite Electrical

Thanks so much, it was a pleasure!

Rated 5 out of 5 stars

The whole team at Elite Electrical have…

The whole team at Elite Electrical have been excellent.From my initial enquiry to the final fitting of the Solar Panels the service has been exceptional. I have every confidence that Elite are here for the long haul with solar panels. 100% recommend them and this 5 star rating is based on personal experience.

17 May 2023
Unprompted review
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Reply from Elite Electrical

It was a pleasure carrying out the install, we really value customers such as yourself - thank you so much!

Rated 5 out of 5 stars

Elite have been great in understanding…

Elite have been great in understanding what we required for quite a tricky job. Thanks and well done.

3 May 2023
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Reply from Elite Electrical

Thanks so much for your review, no job is ever the same and that's what makes our work interesting! Thanks again!

Rated 5 out of 5 stars

Elite Electrical were amazing as…

Elite Electrical were amazing as always. Turned up when agreed, did a neat job and were very polite. Were even happy to put lights in our snake pit! Thanks Dan

27 April 2023
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Reply from Elite Electrical

Thank you for your review, you do so well looking after those snakes!

Rated 5 out of 5 stars

Elite Solar Install

Our experience of Elite Electrical was all good. From the meeting with Danny to dicuss our requirements to three friendly chaps turning up to erect our system in a tidy manner to when we were shown the controller and online app to monitor the system. We would highly recommend this company to anybody wishing to go solar.

18 April 2023
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Reply from Elite Electrical

It was lovely to have met you, thanks so much for your kind comments and recommendation!

Rated 5 out of 5 stars

Quick and professional response

The quick response to my booking an electrian The professional working of the electrical ro find and repair the fault.
The electrian was friendly and polite.

21 March 2023
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Reply from Elite Electrical

Thanks for your lovely feedback, its much appreciated.

Rated 5 out of 5 stars

Very professional

Very professional.Real electricians will come and do the survey,who can answer all your questions.Gave very competitive price for well reputed brands(for solar installation).I will recommend..

21 March 2023
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Reply from Elite Electrical

This is great to hear - thanks so much!

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