Elite Electrical Reviews 126

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

They came out in a timely manner. Was professional and had our problem solved within an hour. Great personality and workmanship!

Rated 5 out of 5 stars

We used elite electrical to sort out a recurring lighting problem and they have been brilliant. We had arrived back from holiday to no electricity at all, no heating, lighting etc, and they came out i... See more

Company replied

Rated 4 out of 5 stars

Quick phone response,appointment made. Engineer showed up on time, with right equipment,completed job, checked with boss when result not quite as I expected. Only quibble, had to ask for invoice whic... See more

Company replied

Rated 5 out of 5 stars

The team was amazing, Rob worked around us, did a fantastic job with our new spot lights and dimmer light. left the house really clean and the job is seamless and looks very nice. consultation at t... See more

Company replied

Company details

  1. Electrical engineer

Written by the company

Family owned and operated since 1999 we are proud of our custoemr service track record working across East Anglia. Specialising in Commercial & Industrial installations, Solar Panel & Battery Storage Solutons and New Build Electrics for Premium Residential.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

126 reviews

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Rated 5 out of 5 stars

Excellent local company, living up to their name

Following a bad experience with another company, we were recommended Elite Electrical by another tradesperson in the area. From the start, the process of our solar installation was made very easy. Everything happened exactly when they said it would, scaffolding was installed in plenty of time, deliveries were on time, the installation team arrived promptly and worked very tidily, keeping us informed along the way, despite horrible weather over the day and a half. Would highly recommend Elite Electrical for solar installation in the Norwich area. Thank you!

17 March 2023
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Reply from Elite Electrical

It's lovely to read wonderful reviews such as this - thank you for taking the time to write this. And thanks so much for your custom and recommendation.

Rated 5 out of 5 stars

Professional

Professional, efficient

18 March 2023
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Reply from Elite Electrical

Thank you! And thanks for choosing Elite, your business is much appreciated.

Rated 5 out of 5 stars

Going Solar!

Going Solar!

Final decided to install a large Solar farm on my property, and having contacted several companies, with what I can say was dissapointment in their responses, Elite Electrical were a breath of fresh air, and quick to respond, quote and organise an installation date.

Everything went like clockwork from the scaffolding to the actual 3 day installation. These guys worked liked troopers and got my 31 panels installed in a 2 phase electric system giving me 12.5KW of power.

I can't recommend them highliy enough, a fantastic job, professionally installed with excellent work quality.

If you're thinking of installing Solar, make sure you give this company your job!

22 March 2023
Unprompted review
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Reply from Elite Electrical

Thanks ever so much for your kind feedback. We are proud of our engineers and the professional work they produce.
It was a pleasure meeting you and thanks again for your business.

Rated 5 out of 5 stars

Excellent Service from Elite Electrical

I was beginning to despair that I wouldn't be able to fine anyone to help change the login on my battery. I contacted Elite Electrical they agreed to come and see if they could help. The charming man that came, firstly rang to apologise that he would be a little late and then on arrival reconnected me in less than 20 minutes. I couldn't have been more delighted.

1 February 2023
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Reply from Elite Electrical

Thank you, we have passed on your kind words. Your feedback is much appreciated.

Rated 5 out of 5 stars

From the start to completion a very…

From the start to completion a very good service. They turned up on time and worked continuously. I would highly recommend this company.

22 February 2023
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Reply from Elite Electrical

Thanks so much, it was an absolute pleasure!

Rated 5 out of 5 stars

Reliable, Professional, Excellent Service. Competitive Price

Surveyed when they said they would. Returned calls without the need to chase. Kept me informed. Arrived to install when they said. Pleasant, courteous and helpful. Very professional at all times. And very good value. Could not wish for better service. A bit like Ronseal: they did what they said on the can.

1 February 2023
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Reply from Elite Electrical

One of our favorite reviews! Your Ronseal comment has made us all chuckle here in Elite HQ! Thanks so much for your delightful review, and for choosing Elite Electrical.

Rated 5 out of 5 stars

Sun View

Turned up on time, we’re fast, clean and tidy workmanship.

25 January 2023
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Reply from Elite Electrical

Thanks for the lovely feedback!

Rated 5 out of 5 stars

Local firm doing quality work at good prices

We had a solar package (panels and battery) added to our garage as a secondary solar PV system to the house.

Adam was very knowledgeable on his site visit; he advised us on what we could achieve, the quoted price was good and the installers were experienced and did a neat and tidy job.

A roof tile did get broken during the process but a suitable replacement was sourced and replaced in good time. Overall I'm very happy with the experience, we're looking forward to a sunny summer!

1 February 2023
Unprompted review
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Reply from Elite Electrical

Thanks for you feedback, we are all very much looking forward to summer!

Rated 5 out of 5 stars

Efficient, clean and precise work

solar panels fitted. Work carried out was precise. Workmen were polite and responsive to any questions raised. They cleaned up after themselves.after a slight hiccup everything appears to be working smoothly.
I have received certificate and relevant paperwork although am unable to print off. Was expecting this to come as a hardcopy. Company have since updated their policy and will now offer hardcopies for those who cannot print off.
Better communication from the office as to when people were arriving I.e scaffolders in particular would be helpful.
Would certainly use this company again for any future work

18 January 2023
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Reply from Elite Electrical

Thanks for your feedback, it's much appreciated! Hope to do business with you again.

Rated 5 out of 5 stars

I'd been looking at solar panels for my…

I'd been looking at solar panels for my house for some time. I'd had several other companies come out to survey prior to Adam getting in touch, he was great, understood my needs and quoted prior to coming out which was a massive help. Price was great and we agreed the sale and waited installation.
It was fitted within two days. The guys that came over to fit were really friendly and cracked on. We had a few little issues with some tiles that weren't put back on the roof properly, but Danny rung me straight away and arranged for someone to come back

Would recommend Elite Electrical as they were great throughout, especially how quickly they came back to fix the bits we weren't happy with

16 January 2023
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Reply from Elite Electrical

Thanks so much for your kind feedback; it's very much appreciated!

Rated 5 out of 5 stars

Very pleased with the install of my new…

Very pleased with the install of my new Solar system. The electricians followed my request for the sighting / position of all components within the garage area. Good job 👍

5 December 2022
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Reply from Elite Electrical

Grateful for your kind feedback, thank you!

Rated 4 out of 5 stars

Very good service with some issues

Very good service, accessible, effective.
Down side, desorganised, some part of the team didn't know what the other part of team plans were.
Wrong invoice.
But all sorted as accessible.
They / you need a coordinator.

29 November 2022
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Reply from Elite Electrical

Thanks for your kind feedback, its much appreciated. if we can be of any further assistance please do get in touch.

Rated 5 out of 5 stars

Delighted with top quality service. Highly recommended

Im very pleased indeed with the Solar PV system installed. The work was carried out in the timescale stated with only minimal delays for the appalling weather recently. This is understandable.
Communication was excellent and I was kept informed. The work was carried out by a crew of efficient and professional electricians who were all very friendly and careful to do the job without disruption. They exceeded my expectations. I also think the price was very good. The installed system is delivering 14% of my electricity in the worst possible few weeks of weather and I have no doubt at all it will deliver a very good return if the weather improves and when the summer comes. Im as sure as can be after just 3 weeks that this will be a great return on the money. I have no reservations at all on giving Elite Electrical a top rating and recommend them highly. I am fussy, and they have done a great job. If your thinking of solar go for it! Update 18th Jan 23. After 11 weeks in the worst weather I can remember for solar we have now managed 130kW/hr of power generated and we are suffering shade at this time of year. Its clear the return on money invested is good and we have averaged between 25 and 30% of out household requirements from out PV system.

4 November 2022
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Reply from Elite Electrical

This is great to hear! Thanks for the detailed review, we are pleased to hear you are benefiting well from your Solar PV System and overjoyed to have exceeded your expectations as a business - thanks for being a wonderful customer!

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